Even though my family and I have had several wonderful stays at the campgrounds, sadly the last reservation that was made I called and cancelled a week before our trip due to bad weather. When I called the campground manager(s) about their charge to my credit card for the weekend cabin rental, they said they had no record of anyone calling to cancel. So, it was just my word against their records and my credit card was charged for $113.16. I'm very dissappointed in their customer service and that they did not believe that I had called to cancel the reservation. Lesson learned....email or have the cancellation in writing.
- Also Known As:
- Black Forest Family Camping Hotel Cedar Mountain