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“EXCELLENT Stay Again !!!”

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Best Western Plus Silver Creek Inn
Ranked #1 of 2 Hotels in Cedar Point
Raleigh, North Carolina
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“EXCELLENT Stay Again !!!”
Reviewed 25 June 2014

Thank you for another wonderful high quality stay at your hotel! We stayed here last summer and was so very pleased that we wanted to stay again while we visited the area this summer. Our expectations were once again excellently fulfilled. Every staff member that helped up was extremely pleasant - including all the front desk, the breakfast area, and housekeeping. Everyone was so kind, helpful, and friendly. Breakfast food once again was very, very delicious -- we absolutely love it! It has something for all of us. We love the great variety that you have -- all of it is our favorites including the delicious egg/bacon/cheese soft bagel, sausage biscuits, the boiled eggs,muffins, fresh fruit, muffins, homemade waffles, yogurt, cereals, juices, and much more. Excellent food - thank you!!! The 24/7 coffee and hot coco and tea is also a favorite of ours. Room was immaculately clean and all needs attended to. Pool sparkly clean - very refreshing. We also liked the nice new furniture in the lobby area. And so nice to have all the area travel literature available in the lobby. Once again, a very easy drive to the beach and local attractions. Again, an excellent stay at your hotel!!!. We have stayed at many hotels in our travels and this hotel is a great gem in the Emerald Isle, Swansboro area. You will remain on our favorite hotel list!

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Loving2Travel888
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mygoodtrip, Manager at Best Western Plus Silver Creek Inn, responded to this review, 13 July 2014
Dear Guest,
Thank you so much for coming back and allowing us to serve you again. Your validation of our staff's efforts makes them smile. They feel energized about their work and strive even harder to provide comforts to travelers. I am so glad and thank you for liking everything about our hotel and detailing it in your review. We appreciate your ambassadorship and recommending us to other travelers. We look forward to serve you again!
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246 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
Cape Charles, Virginia
Level Contributor
26 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 25 June 2014

This hotel has great employees and proximity to Emerald Isle. Pool has a lot of sand in it but the water is clear. My biggest problem with this hotel is the cigarette smoke and smell !Absolutely disgusting. When you specify a non smoking room you should not have to deal with the smokers on the 3rd floor. Half of the floor is smoking and the other half is not. Even the elevator smells like a dirty ashtray. We were put on the 3rd floor in a non smoking room, but had to put up with the smell anyway. Disappointing!!!! I Have noticed quite a few bad reviews on it and the apologies posted by management. Instead of excusing it, do something about it. Make the smokers go outside. You would have 100percent positive reviews!!!!

Room Tip: If you are a non smoker ask for a non smoking floor. You will still need to put up with the cigarett...
See more room tips
  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank CarGary114
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mygoodtrip, Manager at Best Western Plus Silver Creek Inn, responded to this review, 13 July 2014
Dear Guest,
I apologize for the smoke smell on third floor. Actually we found that a lightening strike has damaged 5 of the exhaust fans on the roof top and hence the smell lingered on third floor. I am happy to report that this issue has been fixed. We are also in the process of lowering the number of smoking rooms. We respect the choices some of our friend have made while we recognize that most of our patterns are deciding not to smoke at all or smoke outside. We eagerly await when all our friends are non smokers and we can make our hotel a totally smoke free facility. Thank you so much for letting us know about your concern and please be rest assured that we will everything possible to address them.
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Port Tobacco, United States
2 reviews
Reviewed 20 June 2014

Would definitely recommend to any traveler. Check-in was great and room was very clean and sufficient. Breakfast was ample and the attendant was very sweet and helpful. We needed a place convenient for a funeral and to be with the family, had no problems meeting all obligations with said hoel.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Judith D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mygoodtrip, Manager at Best Western Plus Silver Creek Inn, responded to this review, 13 July 2014
Dear Guest,
Thank you so much for recommending us to fellow travelers. Thank you so much for noticing efforts of our staff. You know Crystal Coast has a lot to offer. Please come back and enjoy happy and relaxing time while enjoying the southern hospitality. Thank you so much.
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Kings Park, United States
1 review
Reviewed 17 June 2014

Hotel service, affordability and comfort were excellent. Staff were very helpful and polite. Hotel very clean, except for the pool. Breakfast was limited but just enough if you are on the go. Proximity to coastal beaches was very good.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Susan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mygoodtrip, Manager at Best Western Plus Silver Creek Inn, responded to this review, 13 July 2014
Dear Guest,
Thank you so much writing about your experience at our hotel. We are happy that you liked our hotel, found our staff polite and helpful and liked the area in general. We are honored to serve you and hope to serve you again on your next trip. Thank you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chicago, Illinois, United States
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 8 June 2014 via mobile

We transferred here after our first hotel failed to provide a clean or save environment. Bill at the front desk was very helpful finding us a room! Halls smelled of smoke, but room was fine. A few spiders on check in, but otherwise it was great!

Stayed June 2014, travelled as a couple
Helpful?
Thank Jen D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mygoodtrip, Manager at Best Western Plus Silver Creek Inn, responded to this review, 16 June 2014
Dear Guest,
Thank you so much for taking time to comment on our hotel. We are happy that our staff was able to accommodate you at the last minute. We are working on the deficiency that you have pointed out. Thank you so much for your business and we hope to serve you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Phoenix
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 June 2014

This Best Western was clean, well maintained and was a comfortable place to sleep. I would recommend it to others. While it is not a luxury motel, it was just what we needed. When we phoned to find out if our room would be accessible for someone with a broken leg (no required stairs in particular), the person we spoke to upgraded our room to a larger one on the first floor with extra grab bars in the bathroom. She didn't charge extra for the upgrade.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank Willard F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mygoodtrip, Manager at Best Western Plus Silver Creek Inn, responded to this review, 4 June 2014
Dear Guest,
Thank you so much for your kind words. We are happy you found our hotel as functional and comfortable. Thank you so much also for noticing the courtesy extended by our staff. It reinforces their belief that if there is anything they can do to make our guests more comfortable, they will do it without any hesitation or reservations. Please allow us to serve you again whenever your travels bring you to this area or Crystal Coast of North Carolina.
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North Charleston, South Carolina
Level Contributor
188 reviews
89 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
Reviewed 1 June 2014

Have no real big complaints with this hotel. Clean, front desk is very nice and helpful. Breakfast was fine but congested in a small corner. Not sure why they have fabric covered chairs in a dining room. They were stained and need to be replaced. There is a fan that runs in the bathroom ALL the time and can be annoying. Walls are thin so I would stay on the top floor next time.

Room Tip: Stay on the top floor and away from the ice maker if possible.
See more room tips
  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Baefer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mygoodtrip, Manager at Best Western Plus Silver Creek Inn, responded to this review, 4 June 2014
Dear Guest,
Thank you so much for your very valuable comments. We are surely going to work on them and try to eliminate or lessen the effect of concerns that you have mentioned. Thank you also for choosing us for your lodging needs in the area. We look forward to serve you again whenever your travels bring you to this area!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Plus Silver Creek Inn

Property: Best Western Plus Silver Creek Inn
Address: 801 Cedar Point Blvd, Cedar Point, NC 28584
Phone Number:
Region: United States > North Carolina > North Carolina Coast > Cedar Point
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Cedar Point
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Best Western Plus Silver Creek Inn 2.5*
Number of rooms: 65
Reservation Options:
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Also Known As:
Best Western Plus Silver Creek Hotel Swansboro
Best Western Swansboro
Swansboro Best Western

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