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“Great UNC graduation weekend!”

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Hampton Inn and Suites Chapel Hill / Durham Area
Ranked #5 of 18 Hotels in Chapel Hill
Certificate of Excellence
Atlanta, Georgia, United States
1 review
“Great UNC graduation weekend!”
Reviewed 14 May 2013

Twelve of our family members stayed here for the UNC Class of 2013 graduation weekend. It was a great hotel. First, the manager was super in helping us fix our reservations when we had gotten the dates mixed up! He handled it personally. Next, throughout the weekend the hotel had graduation events -- Friday night there was a complimentary beer and wine reception, Saturday and Sunday mornings had special complimentary breakfast spreads, Saturday afternoon there were complimentary grilled hamburgers and hot dogs for lunch, and Sunday afternoon there was ice cream and cake. The big gathering area was great for the 12 of us to hang out and visit. All of the staff was friendly and helpful. We had a great weekend!

Room Tip: The rooms with 2 Queen beds are great for those of us with grown children.
See more room tips
  • Stayed May 2013, travelled with family
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Helpful?
Thank Betsy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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719 reviews from our community

Traveller rating
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    148
    38
    11
    13
See reviews for
300
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
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  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (64)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Chapel Hill, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 13 May 2013

Gem of a hotel ! Staff members were friendly and helpful. Breakfast was fine. 24-hour coffee and tea~~ (Great not having to dash across some busy street to get fast food coffee in the evening, as I have done while staying at other hotels in the past !). They have a shuttle, although we did not require this service. Rooms were nice and clean.

  • Stayed May 2013, travelled as a couple
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Review collected in partnership with Hampton

Helpful?
1 Thank Joan V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
27 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 11 May 2013

This was by far the worst Hampton I have stayed in. It never gives me a good feeling when the electronic keys do not work and you have to return to the lobby for another try. Next up I wanted to put some soft drinks in the refrigerator to keep them cold, unfortunately the temp inside the frig was much higher than the room temp. Lastly, the walls were very thin, any noise from the hall or next room were transmitted to our room all night.

  • Stayed April 2013, travelled with family
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Helpful?
1 Thank Holang
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HamptonInnSuites1, General Manager at Hampton Inn and Suites Chapel Hill / Durham Area, responded to this review, 5 June 2013
Dear Holang,

Please allow me this opportunity to apologize for the inconvenience you experienced with your stay at our hotel. I appreciate your taking the time in completing a review and of advising us of your dissatisfaction which is the first step towards improvement of our services. I can assure you that your concerns have not gone unnoticed and has prompted us to look into these issues.

The Hampton Inn & Suites is committed to providing our guest with the highest quality services and facilities. We sincerely regret we fell short of our goal in this instance. We would like the opportunity to welcome you back in an effort to provide you the level of service you expect from Hilton Hotels.

Your willingness to share your experience is genuinely appreciated. If you find yourself visiting the Chapel Hill area again, please call me and I will be happy to reserve you a room.


Sincerely,

Kevin Rooney
General Manager
Hampton Inn & Suites Chapel Hill
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
United States
1 review
Reviewed 8 May 2013

In town for a family event and found this hotel to exceed our expectations. Staff very attentive and helpful, rooms clean and very comfortable, hotel lobby very welcoming with free newspapers and coffee, and great complimentary breakfast. Hotel very close to several restaurants, a huge shopping mall and stores, and main access roads. Will stay here again when in the area.

  • Stayed May 2013, travelled with family
    • Value
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Review collected in partnership with Hampton

Helpful?
Thank Kim D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kenova, West Virginia
1 review
Reviewed 6 May 2013

Great stay at this Hampton. I was there for the weekend with friends. We had a suite with a small kitchen, living room, and 2 queen beds. And the beds were very comfortable. This hotel was wonderful. Exceptionally clean and very friendly staff. I will definitely stay here again.

  • Stayed May 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank micki w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leonia, NJ, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 May 2013

Nice hotel, conveniently located. Great dining room, good free breakfast with generous time period. Pleasant suites with excellent kitchen. Awful bed linens and showers should really be replaced. We use this hotel primarily for its location, it is easily the best in the immediate area. Otherwise, I would stay somewhere with more charm.

  • Stayed April 2013, travelled as a couple
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Review collected in partnership with Hampton

Helpful?
Thank Harry C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HamptonInnSuites1, General Manager at Hampton Inn and Suites Chapel Hill / Durham Area, responded to this review, 5 June 2013
Dear HarryC,

Thank you for taking the time to write a review about your recent stay with us at our hotel. We really appreciate your feedback and are very sorry for the condition of your guest room. We will take your comments under consideration as we work to improve our guest experience. We hope you will come visit us in the future.

Sincerely,

Kevin Rooney
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Bern, United States
1 review
Reviewed 1 May 2013

This overnight stay was an evening prior to my 4 year old daughters surgery at the Childrens Hospital. We have stayed at the hotel next door in the past. I will be staying at the Hampton from now on. The staff was beyond wonderful and very accomodating and the Hotel itself is top notch! Thank you for making what could have been a very stressful evening into an easy, relaxing evening.

  • Stayed April 2013, travelled with family
    • Value
    • Location
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Review collected in partnership with Hampton

Helpful?
Thank Staci H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hampton Inn and Suites Chapel Hill / Durham Area

Property: Hampton Inn and Suites Chapel Hill / Durham Area
Address: 6121 Farrington Rd, Chapel Hill, NC 27517-9467
Phone Number:
Region: United States > North Carolina > Chapel Hill
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Chapel Hill
#4 Romantic Hotel in Chapel Hill
#4 Family Hotel in Chapel Hill
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hampton Inn and Suites Chapel Hill / Durham Area 3*
Number of rooms: 91
Official Description (provided by the hotel):
Where cutting-edge research and Southern ivy traditions meet...welcome to the Hampton Inn & Suites Chapel Hill/Durham. The area around our Hampton Inn & Suites® hotel in Chapel Hill/Durham boasts some of the most respected and historic universities in the United States. When you're staying with us, you're on hallowed North Carolina ground-a collegiate home to hundreds of thousands of alumni. Traditions here date back to 1789. And yet despite all the venerable history and institutions, both Chapel Hill and Durham buzz with a vibrant hum of activity. From concerts to theater, from football to poetry-you'll find it all here, near our hotel in Chapel Hill. So come stay with us at the Hampton Inn & Suites hotel in Chapel Hill/Durham. We think you'll enjoy a visit to our area, where cutting-edge research and Southern ivy traditions meet. ... more   less 
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Also Known As:
Hampton Inn And Suites Chapel Hill / Durham Area Hotel Chapel Hill
Hampton Inn Chapel Hill
Chapel Hill Hampton Inn
Hampton Inn And Suites Chapel Hill / Durham Area North Carolina

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