We stayed at this hotel while getting my younger brother settled in for college at UNC Chapel Hill. Booked a double queen room with balcony for $221 a night.
Our flight from NYC was delayed so we did not arrive at the hotel until 2am, the man check-in literally told us our room number, no welcome or information about breakfast. All in all this is a very nice hotel, 4 star quality rooms with large comfortable beds and nice bathrooms. However the room service is terrible, under no circumstances would I recommend you try it. We had breakfast one morning and dinner the following night as it was raining very heavily and we didnt want to have to find somewhere. The quality of the food is awful, presentation very poor and the staff delivering it downright rude. Our evening meal was delivered by a what seemed like a kitchen porter with a very dirty chefs jacket on.
In summary, come for the location and the room quality. Do not come if you are expecting Southern hospitality or fine dining. Also as many other reviewers have pointed out the air conditioning is very loud.
- Official Description (provided by the hotel):
- We'd love for you to stay with us whether you're in town for business or pleasure! We are the only hotel in downtown Chapel Hill, right on Franklin Street - just steps away from all the action such as UNC Chapel Hill's campus, Dean Smith Center, Kenan Stadium, UNC Hospitals, Morehead Planetarium, Ackland Art Museum, and tons of shops, restaurants, and entertainment options. Our guiding principle is to be hospitable, so we focus on our interactions with you above all else. ... more less
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- Also Known As:
- Franklin Hotel Chapel Hill
- The Franklin Chapel Hill, North Carolina