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“Disappointing”

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Residence Inn Chapel Hill
Ranked #7 of 18 Hotels in Chapel Hill
Certificate of Excellence
Winston Salem, North Carolina
Level 6 Contributor
100 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
“Disappointing”
Reviewed 23 January 2012

We stayed here a year ago and had a lovely, very clean room so we were disappointed when we decided to stay again. Instead of a king suite, we opted for a 2 queen separate bedroom and the bathroom was smaller, the room wasn't as clean, the amenities were less. I don't know if the hotel is just budgeting or if we were in an older or less well-kept section.

Room Tip: The Inn sits off of 15/501 on a side street so I'm not sure room location matters. We were in th...
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  • Stayed January 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank elinorelisabeth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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266 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (56)
Date | Rating
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English first
Shallotte, North Carolina
Level 4 Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 19 January 2012

Traveling with my daughter, son-in - law and their 6month old baby. Thie accomodations were perfect and they had the pack and play set up and ready...clean, updated and very friendly staff.

  • Stayed January 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 3arches
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
South Carolina
Level 4 Contributor
41 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 22 December 2011

This hotel is easy to get to, and close to so many destinations including shopping, UNC, and much more. The rooms are huge for the price, immaculate, and have the best hotel beds I've ever been on at any price. The kitchen area is bigger and nicer than most 1BR apartments. The hotel staff will even go grocery shopping for you during the day so you don't have to live on restaurant food during an extended stay.

We never heard a footstep or a closing door. The parking lot was full, so I assume the hotel was as well - excellent sound deadening.

The breakfast was much better than the usual complimentary continental buffet. They had many healthy choices including soy milk. A vegetarian or vegan can actually have a good meal here.

I can't think of anything negative.

  • Stayed December 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank ChrisInSC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sheffield
Level 2 Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 30 November 2011

This hotel is amazing. The staff on the front desk are so helpful and nothing is too much trouble.
The room was huge on the first floor and we had a balcony which was lovely to go out onto in the morning. The bed so extremely comfortable and we slept so well!
The complimentary breakfast was lovely as was the happy hour through the week!
We had such a lovely time at this hotel. We stayed 3 nights then left to go to our second hotel 'Chapel Inn University Hotel'. OMG! We were back at the Residence Inn within 15 minutes asking if we could check back in! The rest of our holiday was a dream and we were sad to leave.
We will definitely return to the hotel at some point. Perfect location, perfect rooms and perfect staff. Just brilliant all ways round!

Room Tip: All of the rooms are great
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  • Stayed November 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank BluelightWonder
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 5 Contributor
62 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 28 November 2011

We spent Thanksgiving weekend at this great hotel. The suite we had was a great size for 2 people. A true suite with a bedroom door, perfect for a early riser and a late sleeper. The breakfast was outstanding, great selection. Perfect location near our in-laws. We will return.

  • Stayed November 2011
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jml35
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
College Park, Maryland
Level 2 Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 5 November 2011

Our family attended the UNC reunion over the weekend and had the best time b/c delightful breakfasts each morning in cozy dining area, rooms were very stylish, clean and comfortable with fully equipped kitchenette, beds (king and sofa bed) were very comfortable. Huge plus: very close to the campus, loved shopping at Eastgate Shopping Center and another center that had a Whole Foods. Tip: With all of its good features, it is best to book well in advance for best rate. We made reservations in March 2011 for stay of Oct 21-23rd. Would certainly go back often.

Room Tip: Request a room somewhat close to the elevator. There is only one in the building.
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  • Stayed October 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank TravelersRWe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Seattle
Level 6 Contributor
98 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 27 September 2011

We stayed here fora family event. It was OK. The rooms are large and it was a great price. There is only one elevator for the property, so if you cannot use stairs, make sure you get a room on the first floor. It requires a lot of walking to get around the u shaped building. The towels area thin and old -- should be replaced. THe kitchen is handy. It would have been good if we were staying for a long time, I think.

Room Tip: Get a first floor room.
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  • Stayed September 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Seattletravel_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Residence Inn Chapel Hill

Property: Residence Inn Chapel Hill
Address: 101 Erwin Rd, Chapel Hill, NC 27514-6925
Region: United States > North Carolina > Chapel Hill
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#6 Family Hotel in Chapel Hill
#9 Business Hotel in Chapel Hill
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Residence Inn Chapel Hill 3*
Number of rooms: 108
Reservation Options:
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Also Known As:
Residence Inn Chapel Hill Hotel Chapel Hill
Chapel Hill Residence Inn
Residence Inn Chapel Hill North Carolina

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