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“CH University Inn” 5 of 5 bubbles
Review of Chapel Hill University Inn

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Chapel Hill University Inn
Ranked #6 of 17 Hotels in Chapel Hill
Certificate of Excellence
Chapel Hill
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“CH University Inn”
5 of 5 bubbles Reviewed 25 August 2012

Really enjoyed my stay. Very close to UNC-Chapel Hill, dining, shopping. Room was clean and bargin priced . Staff was friendly and helpful. Grounds were well kept.

  • Stayed August 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Easytobook.com

Helpful?
1 Thank Jill R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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434 reviews from our community

Traveller rating
    189
    103
    69
    46
    27
See reviews for
164
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (111)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Asheville, North Carolina
Level Contributor
49 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed 23 August 2012

This is where we often stay when visiting our university student. This is not the "high end" place to stay in town, but it is clean, comfortable, quiet,accepts pets, is convenient and gives student families a good price. Staff is pleasant, helpful. They do not provide a "free" breakfast, but there are a Starbucks and restaurants just across the street and a Whole Foods 3 minutes away.

Room Tip: Some rooms have mini-refrigerators and microwaves, which are helpful especially when having an exten...
See more room tips
  • Stayed June 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank cofasheville
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 23 August 2012

Cant beat the price or the location. Great weekend away in Chapel Hill. Not the most luxurious accomodation but more then adequate. Bar and restaurant were nice and the shuttle was useful. I would stay here again.

  • Stayed March 2012, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank caligrl687
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
130 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
2 of 5 bubbles Reviewed 17 August 2012 via mobile

3 star hotels don't have 6 1/2ft drop ceilings in the bathroom. Very outdated, room cleaning was nothing more than having the bed made and replacing two very shabby towels.

The Good: decent location, restaurant/bar on-site (though I did not visit), the price (I got through Expedia's unpublished rates in the low$40's.

The Bad: got stuck with a smoking room, which smelled like a pool hall. Very, very bad. Front desk offered me "a can of spray.". Would have found a mother room in another hotel if it wasn't so late already. All of our clothes reek. Nicotine yellowing popcorn ceilings, cigarette burns in the carpet.

I would fate this hotel a 1-1/2 star, and for $40 could be worth it of you can get a non-smoking room. For $80+ dollars? Not a chance.

Stayed August 2012, travelled with family
Helpful?
3 Thank Graybeard73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Baton Rouge, LA
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 bubbles Reviewed 13 August 2012

This is one of the worst hotels I have ever stayed in my life. I travel a lot and consider myself an experienced traveler . Chapel Hill University Inn is to be avoided at all costs. The rooms are not cleaned daily (or at least mine was not), beds are not made daily and only after a complaint they replaced the towels on the third day. of a four-day stay. The night manager was rude and unprofessional.

I reserved a room through Expedia, which sells it as a "3 stars". I am also lodging a complaint with them. Do not be swayed by the cut rates offered on this hotel.

  • Stayed August 2012, travelled on business
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
10 Thank LAGeorge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Clearwater, Florida
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed 7 August 2012

We stayed here for two nights and my bottle of expensive cologne came up missing. It was identified the day it went missing from my bag on the bathroom sink. The manager was notified the same day it was missing and I had to call back twice as I was not contacted for 4 days. I was told people 'misplace' things all the time and their staff said they never saw it or took it... I never saw them take it but I will assure you it's NOT misplaced.... We won't patron there again.... I reported it, you decide....
Reputable CEO

  • Stayed August 2012, travelled with family
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank Reputable-CEO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChapelHillUnivInn, Manager at Chapel Hill University Inn, responded to this review, 9 August 2012
We apologize for the negative experience and impression that you have of our hotel, it is not the style of North Carolina hospitality that we strive to deliver for all of our guests.

We did thoroughly investigate the situation that was reported that evening, and we were unable to find any evidence of entry into the guest room in question other than with the key that was issued to the guest.

We take the safety and security of our guests very seriously, and understand your concerns. We continue to train our staff on appropriate guest safety and security precautions.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Norcross, Georgia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 26 July 2012

I read a few reviews before staying here for two nights, so I was a bit nervous before getting there. My daughter had orientation at UNC and the hotel provides a free shuttle very close to where we needed to be for most of our stay. I love the food at the bar on site and it's very convenient that there is a little strip mall across the street from the hotel with a trader joes, starbucks, and cute little italian place (I can't remember the name)! The front desk staff is really nice and I witnessed them take a lot of grief from other guests staying there with a smile. I had no problems. My key didn't work once or twice, but I came to the desk and they were able to fix that. Little issues are to be expected when staying at hotels, they were very prompt at fixing the issue, and even sent the houseman to escort me to my room and make sure I was able to get into my room with no problems. I will definately stay again! They probably should update, but for the price is just right!

Room Tip: I would try not to be right by the pool. It seems that it's quiet most nights but the constructi...
See more room tips
  • Stayed July 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Sabrina M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Chapel Hill University Inn

Property: Chapel Hill University Inn
Address: 1301 Fordham Blvd, Hwy 15-501 at Eastgate, Chapel Hill, NC 27514-5803 (Formerly Holiday Inn Chapel Hill)
Phone Number:
Region: United States > North Carolina > Chapel Hill
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Best Value Hotel in Chapel Hill
#5 Family Hotel in Chapel Hill
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Chapel Hill University Inn 2.5*
Number of rooms: 132
Official Description (provided by the hotel):
The Chapel Hill University Inn is known as the “Home of the Sports Experience” and is proud to showcase the winning traditions of the University of North Carolina Tar Heels. This sports themed hotel is the only full-service moderately priced hotel in Chapel Hill. The hotel is within walking distance to Trader Joe’s, Starbucks, SteinMart, shopping, more restaurants, and drug/ grocery stores. Hotel is located just 2 miles from UNC and downtown Franklin Street.Guests will enjoy complimentary Wireless internet access throughout hotel and in guest rooms. Other amenities includes: Free access to Kinetix Health Club and on site fitness center, business center, outdoor pool, and guest laundry facilities. Complimentary gourmet coffee is available 24/7 in the lobby. Hotel has a relaxing courtyard with covered seating and Adirondack chairs, as well as a gas grill and picnic area. Daily local shuttle service is provided to designated stops on UNC campus, UNC Hospitals, Franklin Street, the Friday Center and University Mall. Time- Out Sports Bar and Restaurant is on site. Watch any sports event on one of the 17 HDTV’s, play pool or video games. Open for breakfast and dinner, and will soon be opening for lunch. Time-Out is home of the famous Chicken and Cheddar Biscuit and was featured on Travel Channel’s Man vs. Food show. Room service is also available. ... more   less 
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Also Known As:
Chapel Hill University Hotel Chapel Hill
Holiday Inn Chapel Hill
Chapel Hill Holiday Inn
Chapel Hill University Inn North Carolina

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