We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Stay here often”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Residence Inn Charlotte South at I-77/Tyvola Road
Ranked #71 of 178 Hotels in Charlotte
Certificate of Excellence
Winston Salem, North Carolina
Level 4 Contributor
27 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Stay here often”
Reviewed 9 July 2013

After staying here many times, I thought it would be useful to go ahead and write a review. The front desk now knows me by name and consistently provides exceptional service. We (my friend, my dog and me) have stayed in several different room types, from the queen studio up to the two bedroom loft. The rooms are always clean with everything in working order. The breakfast is a nice convenience and offers good variety. The location is also convenient and safe. This Residence Inn will continue to be our hotel of choice when in Charlotte.

Room Tip: I personally avoid Building 11, which is more traditional hotel style.
See more room tips
  • Stayed June 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JSTn29306
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RICharlotteSouth, Manager at Residence Inn Charlotte South at I-77/Tyvola Road, responded to this review, 23 August 2013
Dear Guest,
Thank you for being a loyal customer of the Residence Inn Charlotte South. We appreciate your business but more importantly we enjoy getting to know you. Hope to see you soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

266 reviews from our community

Traveller rating
    121
    86
    35
    14
    10
See reviews for
78
52
13
97
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (60)
Date | Rating
  • English first
  • Any
English first
Piscataway, New Jersey
Level 5 Contributor
91 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 1 July 2013 via mobile

The staff of this hotel is wonderful. Always helpful and with a smile. The rooms are not bad. I stayed in a one bedroom suite which was similar to other Residence Inns I have stayed in. Rooms were nice and quiet and the room was cleaned quickly. Good for business travelers.

Stayed June 2013, travelled on business
Helpful?
Thank SMS1628
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RICharlotteSouth, Manager at Residence Inn Charlotte South at I-77/Tyvola Road, responded to this review, 5 July 2013
Dear Guest,
Thank you for staying with us and providing a review. We were happy to hear how much you appreciated our staff's spirit in being helpful with smiling faces. Thank you! We hope to see you again in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 3 Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 30 June 2013

Recently had an evening flight cancelled at CLT and had to spend the night unexpectedly at Residence Inn Charlotte South. They were very accommodating considering we arrived after midnight. The staff member, Michael, was awesome! He gave us toiletries since we were unable to obtain our suitcases from the airport. In the morning he was all smiles and had coffee ready for us before 6am! He also arranged transportation back to the airport.

The rooms are clean, but dated. However, they were more than adequate for the six hours we were there. Thanks again!

  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Blacknyellow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RICharlotteSouth, Manager at Residence Inn Charlotte South at I-77/Tyvola Road, responded to this review, 5 July 2013
Dear Guest,
Thank you for your recent review. Although you had a quick visit with us, we are happy to hear our Front Desk staff took great care of you and that you had a great night sleep. We hope the rest of your trip went well. Best wishes!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Newberry, South Carolina
1 review
Reviewed 27 June 2013

I did not get into the host hotels for a conference. I was recommended here by the RI Uptown. It was about 5 miles from Convention Center but the travel was ok. The Lynx Train is only a few blocks from the hotel and it was an excellent mode dropping off at the doors of the Convention Center. Although an older property, it was very clean and well kept. The room was spacious, comfortable and well appointed, much more than my friends at the host hotel and I got a full breakfast every morning that was excellent. The evening reception was more like a full meal and was also very good. Only complaint was the bath/shower was small, but I am a pretty big guy. The staff from the front, to the maintenance, to the dining room were all very friendly. I would recommend this property. It was along I 77 but didn't hear traffic. Well done.

  • Stayed June 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank James F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RICharlotteSouth, Manager at Residence Inn Charlotte South at I-77/Tyvola Road, responded to this review, 5 July 2013
Dear Guest,
Thank you for your recent review! There were a few things that we appeciated that you pointed out. One being that although we are not located in the City Center, we are only 10 minutes from the city especially if a guest takes the LYNX Light Rail which is a few blocks away. The other comment we appreciated was your comment on how well kept and clean our property. Yes, we are not the newest property on the block but we work hard in making sure that it is well-maintained and clean. Thank you!!!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
North Canton, Ohio
Level 4 Contributor
23 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 26 June 2013

Our family travels often and we always try to stay in a Residence Inn when possible- we always find Residence Inn's to be clean and well-kept... sadly, this property is the exception. It's probably not fair that I submit a review as we took one look at our room and decided we were NOT staying there. Old, smelly, dark, damp, used paper products in the room... I immediately called the front desk and spoke with Kate- who is fantastic- she is the ONLY good thing about this property... she asked if we'd like to see a "newer" room- we agreed and took a look- while newer- this room was not up to Residence Inn standards either- odd smell, worn furniture, strange people milling about. Again I called Kate and explained we simply could not stay at this property- she quickly made arrangements at another Residence Inn in the area (Uptown). We "moved" to the Uptown location and were quite pleased with our room there.

  • Stayed June 2013, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MommaBig
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RICharlotteSouth, Manager at Residence Inn Charlotte South at I-77/Tyvola Road, responded to this review, 12 July 2013
Dear Guest,
First of all, we are very sorry we didn't meet your expectations. We are an older Residence Inn and we are due for a renovation which we hope will be happening in the near future (finger's crossed). However, a smelly room is unacceptable and we have addressed your concerns to the staff. We do our best to maintain a clean hotel and we're very sorry you experienced the contrary. We're glad to hear the customer service that was provided to you was excellent. If you would like to discuss further how we can improve, please contact us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Denver, Colorado
1 review
Reviewed 22 June 2013

It is an older facility, but it is well maintained. The staff is what makes the place special. From the daily room freshening to the front desk, the people care about your stay and make the difference between just another blah hotel and room you look forward to coming back to at the end of a long day

  • Stayed June 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CJroadwarrior
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RICharlotteSouth, Manager at Residence Inn Charlotte South at I-77/Tyvola Road, responded to this review, 5 July 2013
Dear Guest,
Thank you for reviewing our hotel! We appreciated your comment that our staff is what makes the Residence Inn Charlottte South. Our moto is "We are Residence Inn" with the idea that the Staff is what makes our hotel what it is. We all represent it. It makes us proud that we succeeded in showing that to you. Thank you!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bremen, Indiana
Level 1 Contributor
3 reviews
Reviewed 21 June 2013

We had a lovely 4-day stay at this Residence Inn. The 2 bedroom suite was very spacious. With the bedrooms on opposite sides of the living room area, it offered everyone lots of privacy. The suite was very clean and nicely decorated. The gas grill and picnic tables outside are a nice feature. The front desk staff was very helpful and friendly. The complimentary breakfast was great! Different hot foods every day. The location of the hotel is very convenient too - very close to the airport, and only a 10-minute drive to Uptown Charlotte. We would highly recommend this hotel!

  • Stayed June 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Julie N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RICharlotteSouth, Manager at Residence Inn Charlotte South at I-77/Tyvola Road, responded to this review, 5 July 2013
Dear Guest,
Thank you so much for your recent review of the Residence Inn Charlotte South. We appreciate it greatly! The Two Bedroom Suites are great for families since they are private but also offer 2 private bathrooms as well. We hope to see you again in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Charlotte hotels
Eagle Lake
Residence Inn Charlotte Airport
Barclay Downs
Residence Inn Charlotte SouthPark
Show Prices
Show Prices
Show Prices
Courtyard Charlotte Arrowood
#39 of 178 in Charlotte
334 reviews
Show Prices
Show Prices
Show Prices

Been to Residence Inn Charlotte South at I-77/Tyvola Road? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Residence Inn Charlotte South at I-77/Tyvola Road

Property: Residence Inn Charlotte South at I-77/Tyvola Road
Address: 5816 Westpark Drive, Charlotte, NC 28217-3556
Region: United States > North Carolina > Charlotte > Montclaire South
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#37 Family Hotel in Charlotte
#60 Business Hotel in Charlotte
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Residence Inn Charlotte South at I-77/Tyvola Road 3*
Number of rooms: 116
Official Description (provided by the hotel):
The Residence Inn Charlotte South at I-77/Tyvola Rd provides spacious suites, convenient amenities and excellent service at a great value! We are within walking distance to Charlotte Light Rail, providing easy access to Uptown Charlotte, and only minutes away from attractions like Carowinds Theme Park, Bank of America Stadium and many Corpoate offices in Charlotte. Enjoy complimentary hot breakfast, free high speed internet and weekly manager's receptions at our pet friendly hotel. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Marriott, Expedia, Booking.com, TripOnline SA, Hotels.com, Evoline ltd, HotelQuickly and Cancelon so you can book your Residence Inn Charlotte South at I-77/Tyvola Road reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Residence Inn Charlotte South At i-77/Tyvola Road Hotel Charlotte
Charlotte Residence Inn

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing