So we booked a 3 star hotel on hotwire and when we got confirmation I ended up we got the la Quinta Charlotte airport south, we checked it out and it is only a 2.5 star hotel we where not happy..
We decided to make the most out of it as hotwire just brushed the problem off.
So we arrived on a wed night around 11pm at the la Quinta. We are 8 adults and 4 teenagers, we where told we had been allocated 4 king rooms and half the party would have to sleep on roller beds. The girl at the reception did try to change our rooms and managed to get us 3 double rooms and 1 for the next day.
From Wednesday evening until saturday evening we received no house keeping, we inquired at the front desk for house keeping at 12pm on sat and where told house keeping would be right up, we went out for the day and returned around 7pm to with the rooms had not been serviced. We spoke to the front desk and where told that house keeping could not get access to to rooms because we would not answer our doors. WE WHERE OUT ALL DAY.....
We had 4 rooms on the same floor and had to ask for each one to be serviced..
When we ask for a reason as to why we had not received service we where told you have to request it each day you want it.
The hotel was pretty clean looking as it has just been renovated but I was ate alive in the rooms, as the hotel is pet friendly I suspect it was related. Also at night time all you could hear is doors banging and dogs barking. Also the toaster at the breakfast broke and was not replaced.
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- Also Known As:
- La Quinta Inn & Suites Charlotte Airport South Hotel Charlotte
- La Quinta Inn And Suites Charlotte Airport South
- La Quinta Charlotte
- Charlotte La Quinta