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“Not impressed at all.”

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La Quinta Inn & Suites Charlotte Airport South
Ranked #53 of 180 Hotels in Charlotte
Reviewed 15 July 2013

So we booked a 3 star hotel on hotwire and when we got confirmation I ended up we got the la Quinta Charlotte airport south, we checked it out and it is only a 2.5 star hotel we where not happy..
We decided to make the most out of it as hotwire just brushed the problem off.
So we arrived on a wed night around 11pm at the la Quinta. We are 8 adults and 4 teenagers, we where told we had been allocated 4 king rooms and half the party would have to sleep on roller beds. The girl at the reception did try to change our rooms and managed to get us 3 double rooms and 1 for the next day.
From Wednesday evening until saturday evening we received no house keeping, we inquired at the front desk for house keeping at 12pm on sat and where told house keeping would be right up, we went out for the day and returned around 7pm to with the rooms had not been serviced. We spoke to the front desk and where told that house keeping could not get access to to rooms because we would not answer our doors. WE WHERE OUT ALL DAY.....
We had 4 rooms on the same floor and had to ask for each one to be serviced..
When we ask for a reason as to why we had not received service we where told you have to request it each day you want it.
The hotel was pretty clean looking as it has just been renovated but I was ate alive in the rooms, as the hotel is pet friendly I suspect it was related. Also at night time all you could hear is doors banging and dogs barking. Also the toaster at the breakfast broke and was not replaced.

Room Tip: Suitable for a transit stop over with pets
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  • Stayed: July 2013, travelled with family
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Thank Paddy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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655 - 661 of 886 reviews

Reviewed 13 July 2013

The room was clean and comfortable, the pool was a great temperature and clean, and the breakfast was yummy -- just what we needed with 2 small children! The guest laundry on-site wasn't working, but one of the gals at the front desk recommended a laundromat nearby (Spintastic),gave directions, etc --- it was just what we needed. Other staff recommended a great place to eat nearby - Nana's Soul food kitchen --- we would have never have found that restaurant on our own, SO glad we asked - and SO glad they helped! Yum!

  • Stayed: July 2013, travelled with family
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Thank mrsv18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
Roswell, Georgia, USA
1
Reviewed 9 July 2013

We were very satisfied with our stay. The staff was very friendly and attentive to all our needs. We travel with our dogs and the were welcomed completely. That is the reason we always stay at LaQuinta.

  • Stayed: June 2013, travelled with family
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Review collected in partnership with La Quinta
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 July 2013

  • Stayed: July 2013, travelled with family
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Review collected in partnership with La Quinta
Thank GWUMom
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 5 July 2013

Clean, lots of dogs on our end of bldg. broken back door did not need key to get in. Good breakfast, hot coffee! Very friendly service. Comfy beds, lots of hot water! Not enough grass , we ended up walking our dog on the busy street, the pine needles hurt her feet.

  • Stayed: July 2013, travelled with family
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Thank samsgramboston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A La Quinta traveler
Sparta, Tennessee, USA
1
Reviewed 3 July 2013

  • Stayed: June 2013, travelled on business
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Review collected in partnership with La Quinta
Thank A La Quinta traveler
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 2 July 2013

Clean hotel-decent free breakfast. location is less than 10 minute drive to airport and one mile to the regional farmers market, which I recommend. Room was near elevator and we could hear a few of the louder customers in the morning.
Friendly service; we got in at 3:00 am, purchased room through Hotwire and were treated well.

Room Tip: Try to get a room away from elevator
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  • Stayed: June 2013, travelled with family
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Thank Larsmatic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about La Quinta Inn & Suites Charlotte Airport South

Address: 4900 South Tryon Street, Charlotte, NC 28217-2404
Phone Number:
Region: United States > North Carolina > Charlotte > Eagle Lake
Amenities:
Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Best Value Hotel in Charlotte
Price Range: £58 - £80 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — La Quinta Inn & Suites Charlotte Airport South 2.5*
Number of rooms: 131
Reservation Options:
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Also Known As:
La Quinta Inn & Suites Charlotte Airport South Hotel Charlotte
La Quinta Inn And Suites Charlotte Airport South
La Quinta Charlotte
Charlotte La Quinta

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