The biggest problem with this hotel is that they do not have HOT WATER. Every morning I was forced to take a 2 minute shower because that was as much as I could stand of the cold water.
I spoke with management and their reply was that they have ONE hot water heater AT THE OTHER END OF THE HOTEL. Their advice was to let the water run for 5-10 mins (1. Tried it, didn't work & 2. Charlotte is supposed to be on water restriction b/c of the drought - good to know they are doing their part!) or ask for a room on the opposite end of the hotel. As if new guests are supposed to know to ask to be on the side of the water heater.
Other than that, the stay was tolerable. Yes, they are renovating, which means boxes strewn throughout the floors, but the staff was nice. However, the cold showers were unbearable and despite the renovations, they have no plans to correct it. Even shelters provide hot water for showers. I'm an adult and I was miserable, I would hate for a kid to have to put up with that. Stay away, especially if there are kids involved.
- Official Description (provided by the hotel):
- Located in the premiere area of SouthPark, our 124 room hotel stands as the focal point of a beautiful European style boutique village. Blending contemporary tones with classic elegance and southern hospitality, we strive to make your stay a truly exceptional experience. Our venue is committed to serving you and your guests in every way possible, a level of customer service that we refer to as our SouthPark Tradition of Excellence. This level of service and personableness is unmatched, and defines who we are as a hotel. Whether you are looking at reception space for your big day, or a comfortable and relaxing environment for your visit to Charlotte, our hotel can accommodate your every need. ... more less
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- Also Known As:
- Hampton Inn Charlotte - South Park Hotel Charlotte
- Hampton Inn South Park
- Charlotte Hampton Inn