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Hampton Inn & Suites Charlotte - South Park
Ranked #2 of 177 Hotels in Charlotte
Certificate of Excellence
Florida, Massachusetts
Level Contributor
159 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
“Smashing!”
Reviewed 18 December 2009

This was our second stay at the Hampton Inn South Park. We love this hotel. The lobby is very stylish. The owner is a fabulous designer. She has a great eye for details. The piano in the lobby is nice touch. The rooms are also luxurious. I love the TV in the mirror in the bath. The complimentary breakfast was easy and tasty. We drove to The Speciality Shops on The Green for dinner (Toscana). It is still excellent. I will always stay at the Hampton Inn in South Park when visiting Charlotte.

  • Stayed September 2009, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Steph2727
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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637 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (56)
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English first
Jacksonville, Florida
Level Contributor
25 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 4 December 2009

Hotel staff very friendly and helpful overall. Moved our room without hesitation when initial location was too close to elevator bank and therefore loud. Manager on duty made sure that we were satisfied with this change and was sincere. Rooms were clean and spacious. Complimentary breakfast was good, and serving/cooking staff went out of their way to be generally helpful and to keep food well stocked. Did not use pool or spa as they were closed for the season, but they looked welcoming, as did outdoor seating areas off breakfast/great room. Did not take advantage of the free partnership with local health club, but that seemed a very good deal. Exercise room on the premises is rudimentary but functional (one stairmaster, treadmill and stationary bike each). We did not pay for the room as it was covered for business, but I saw the rate and it was $130/night, which i think is quite reasonable for what we got.

Stayed November 2009, travelled on business
Helpful?
Thank Hep
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Greensboro, North Carolina
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 23 October 2009

My husband and I recently spent 2 nights at the Hampton Inn at South Park for a business trip and found it to be the nicest Hampton in which we have ever stayed. It was very clean, comfortable, great free continental breakfast, free Otis Spunkmeyer cookies in the afternoon, and the customer service and hospitality were superb! We would absolutely recommend this hotel!

  • Stayed October 2009, travelled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SFlemingGSO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tennessee
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 9 May 2009

Absolutely the best!

Is in an upscale mixed use retail/condo/apartment area. Many restaurant choices within complex, all an easy walk. Also a multiplex on premises.

Decor is lush, feels like a very nice full service hotel instead of a Hampton

Rooms are amazing! Great beds, comfortable chairs, flat screen TVs

Bathroom has one of those mirrors with a built in TV!

Stay here if you are in Southpark

  • Stayed March 2009, travelled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank joeaubie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tacoma, WA
Level Contributor
35 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 25 September 2008

I guess I just have a bad "perception" of Hampton Inn's. No reason; I've never stayed at one.

This was a great property. Super clean. Newly renovated. Comfortable bed. Brand new (basically) (our room smelled like new carpet).

We stayed for three nights on a busineess trip, and the free breakfast was really convenient. Everyone that worked there was really friendly.

I worked out in "gym" once. It is just universal gym and some treadmills in a small room with 3 tvs and a stereo. The stereo was loud (because I cranked it while I was working out)

It is not a 5 star property. It is a 3 star property (no room service, no restaurant, no bar). But it is a really nice 3 star place. I will go back if I ever get back to Charlotte.

  • Stayed September 2008, travelled on business
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank WWUVIK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cologne, Germany
Level Contributor
18 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 28 May 2008

This was my second time at this hotel and while I was really pleased last October I was slightly disappointed this time. The hotel is currently under renovation which I didn't know before. There were some noises in the morning although they seem to take care it doesn't start too early. My room had a strange odor which only disappeared when the fan was on the highest level for a while. I later learned there were new rooms and old ones; why I as a returning customer who even brought other guests to this place got an old one I probably don't have to understand.

There were two computers in the business center, one wasn't connected at first, the other had problems with the internet connection. When I reported the problem to the front desk, the lady told me the one not working had never worked as long as she was there. She promised to let maintenance come for the internet and even offered the front desk computer in case my needs were urgent. They weren't so I returned to the business center the next morning and find everything unchanged. I reported it to the manager and the internet was up again within 30 minutes. That same evening the other computer was woking as well.

Breakfast quality was good and the lady attending the breakfast area was the friendliest of all within the whole staff. Housekeeping was okay but they forgot to replace coffee and conditioner one day.

Not sure if I will come again. I love the area where the place is located though so I might give them another chance when renovation is completed.

  • Liked — The area where it is located
  • Disliked — odor in the room
  • Stayed May 2008, travelled solo
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank Niccolonia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Columbus, OH
Level Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 12 May 2008

I would love to give this hotel an outstanding review, but there were a couple issues that we experienced. The first room they gave us, while decorated nicely, had a strong sewage smell....we asked to be moved and were given another room proptly. The manager stated that was the only room left that still had an odor in it due to nearby construction. This leads me to wonder though, why we were not given a nonsmelling room to begin with?

The second major issue we encountered, was the bathroom sink faucet did not dispense any water. The room we finally ended up in was recently remodeled. The bed was extremly comfortable, nice fixtures and decorations. The tv within the bathroom mirro was an exciting feature I have never seen at a hotel before.


The lobby and public areas were decorated very nicely as well.

  • Liked — nicely remodelled room with new technology
  • Disliked — issues with smell in first room and bathroom faucet that did not work
  • Stayed May 2008, travelled on business
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank kennylofton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hampton Inn & Suites Charlotte - South Park

Property: Hampton Inn & Suites Charlotte - South Park
Address: 6700 Phillips Place Ct, Charlotte, NC 28210-2719
Phone Number:
Region: United States > North Carolina > Charlotte
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Charlotte
#1 Family Hotel in Charlotte
#3 Business Hotel in Charlotte
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Hampton Inn & Suites Charlotte - South Park 2.5*
Number of rooms: 124
Official Description (provided by the hotel):
Located in the premiere area of SouthPark, our 124 room hotel stands as the focal point of a beautiful European style boutique village. Blending contemporary tones with classic elegance and southern hospitality, we strive to make your stay a truly exceptional experience. Our venue is committed to serving you and your guests in every way possible, a level of customer service that we refer to as our SouthPark Tradition of Excellence. This level of service and personableness is unmatched, and defines who we are as a hotel. Whether you are looking at reception space for your big day, or a comfortable and relaxing environment for your visit to Charlotte, our hotel can accommodate your every need. ... more   less 
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Also Known As:
Hampton Inn Charlotte - South Park Hotel Charlotte
Hampton Inn South Park
Charlotte Hampton Inn

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