While this is an older property, it has been renovated. Some slight signs of age outside. BUT---this staff is so friendly, helpful, and professional that they have made this stay well worthwhile. I would definitely stay here again. Janie greeted me at the front desk, answered all my questions, and took care of me as if I were a personal friend. My room is comfortable, quiet (and that's a big deal to me when I'm staying in a busy city like Charlotte!), and has everything I need for a relaxing stay after a tiring trip. Mattress is a dream to sleep on, nice large TVs (in my suite, there is one in the bedroom area and another one in the sitting area), plentiful towels in bathroom, etc. Continental breakfast is impressive, and it's FREE!
When staying in a hotel, clealiness and comfort are my main "wants," but the front desk staff being so courteous and helpful has truly spoiled me. You don't find this in many hotels.More
- Free Wifi
- Breakfast included