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“AWESOME Hotel”

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Drury Inn & Suites Charlotte University Place
Ranked #25 of 178 Hotels in Charlotte
Certificate of Excellence
A TripAdvisor Member
“AWESOME Hotel”
Reviewed 16 April 2012

The front desk clerk was really nice and answered all my questions. The room was great and I slept like a baby!!! I will stay at this hotel again

  • Stayed April 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Easytobook.com

Helpful?
1 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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358 reviews from our community

Traveller rating
    233
    96
    19
    4
    6
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (55)
Date | Rating
  • English first
  • German first
  • Any
English first
Thunderbolt
Level Contributor
29 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 15 April 2012

My suite was very nice and even better, it was very quiet. Every employee I encountered was eager to please. It was an excellent value. I will definitely stay here again when in Charlotte.

Room Tip: I would request Room 501 again. It is roomy and quiet.
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  • Stayed April 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank tbolt96
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Webster, New York
Level Contributor
75 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 12 April 2012

We have been staying at Drury Inn's for many years in Greensboro and Charlotte. It is one of our favorite hotels. I wish they had them up north!! How can you go wrong with the 5:30 Happy Hour and breakfast? The room was very clean and staff very helpful. We were there over Easter and even though there were several groups of kids, the hotel was never loud or crowded.

  • Stayed April 2012, travelled with family
    • Value
    • Location
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Helpful?
1 Thank sunsher
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VA
Level Contributor
29 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 23 March 2012

I have stayed at Drurys from Texas to Nc and they simply cant be beat, the one in Charlotte included. Rooms are clean, staff goes above and beyond to please, breakfast is great and you simply cant beat a hotel that gives you free alcohol!

  • Stayed February 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Luvt00travel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Raleigh, North Carolina
Level Contributor
67 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 21 February 2012

I always look forward to staying at this hotel whenever I visit the Charlotte area. The 5:30 kick-back is a very nice perk, and I certainly enjoy the 3 free drinks and food every afternoon. The hotel rooms are nice and always clean. The staff is attentive and will go above and beyond the call of duty to make sure their guests feel welcome! Great location, without the expensive downtown price tag.

  • Stayed January 2012, travelled with friends
    • Value
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Helpful?
3 Thank beachykeen L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Murphysboro, Illinois
Level Contributor
35 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 8 February 2012

The hotel was not the quality of the Drury that I am used to. We arrived at 6:30 p.m. and were advised that Happy Hour had ended one half hour ago, the weird thing was it started at 5:30 p.m. Not sure how that constitutes a happy "hour." The staff was very friendly. The Federal Government rate was more than the standard web rate. The room was clean. My wife and I went to bed and within the hour we were sucked into the middle of the old mattress. We had to sleep on the edge of the queen to keep from getting sucked in. I actually was more tired the next morning than when I went to bed. I rarely complain at hotels but I felt compelled to ask the staff to please check/change the mattress. They provided me with a coupon for a free night at their hotel. Can't think that I will be in Charlotte again in the next year, but it was a nice gesture. I would not return to this location for a number of reasons, and I won't tell you the hotel is the primary reason.

  • Stayed February 2012, travelled as a couple
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    • Cleanliness
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Helpful?
1 Thank drugcop4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DruryHotels, General Manager at Drury Inn & Suites Charlotte University Place, responded to this review, 13 February 2012
Thank you for taking the time to provide feedback from your recent visit. I appreciate your feedback as it allows me the opportunity to take corrective action and use as a training tool. I have asked our maintenance staff to inspect the bed in your room. It appears we misinformed you abut our 5:30pm kickback as well. It is a complimentary daily food and beverage service included in our rates from 5:30pm to 7:00pm. We are proud to offer a selection of hot foods and cold drinks including hot dogs, chicken tenders, baked potatoes, salad and more. Each adult in the room over the age of 21 also receives 3 adult beverages including beer, wine , or mixed drinks. It is my hope we can restore your confidence in the Drury brand.
Sincerely,
Randy Rushakoff
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
NC
Level Contributor
35 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 26 January 2012

Several years ago, friends from different parts of the state came to Charlotte to see me and have sort of a reunion a couple weeks before Christmas. Itt was up to me to find the hotel and restaurant. I picked Drury Suites and there was no complaint from anyone. It is quality, it is friendliness, it is comfortable and clean. To sum it up - it exceeded my expectations. The sad part is there aren't any up and down the I-81 corridor nor any in the northeast. Come on Drury Suites...it is time to expand. Folks in those areas want their expectations exceeded too !!!!!!

Room Tip: Any room is just fine
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  • Stayed December 2011, travelled with friends
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    • Cleanliness
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Helpful?
3 Thank smmhvm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Drury Inn & Suites Charlotte University Place

Property: Drury Inn & Suites Charlotte University Place
Address: 415 W W T Harris Blvd, Charlotte, NC 28262-3343
Phone Number:
Region: United States > North Carolina > Charlotte > Mineral Springs
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Romantic Hotel in Charlotte
#13 Best Value Hotel in Charlotte
#16 Family Hotel in Charlotte
#26 Business Hotel in Charlotte
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Drury Inn & Suites Charlotte University Place 3*
Number of rooms: 142
Official Description (provided by the hotel):
This Charlotte Drury Inn & Suites is located in the University City neighborhood, south of University of North Carolina and University Research Park. Our hotel is less than two miles from IKEA, and shopping and restaurants are walking distance! Your stay includes free hot breakfast and free 5:30 Kickback(R) with hot food and cold beverages - every evening! ... more   less 
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Also Known As:
Drury Inn And Suites Charlotte North
Drury Inn & Suites Charlotte North Hotel Charlotte
Drury Inn Charlotte
Drury Inn Hotel Charlotte
Drury Charlotte

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