The customer service here was impeccable. All employees that I came in contact with were friendly and almost overly helpful. I came in for a huge family dinner after driving all night and arriving around 4 am. I booked and checked into my room by phone so that would make the checkin process easier weh we arrived at the crazy hour. Not only were they expecting me and my family, but they had our keys waiting for us and even took the liberty to pull out the sofabed for us and have it ready. I was impressed. The continental breakfast was excellent, hot and fulfilling. Overall this was a wonderful experience. My wife wanted me to mention that her only issue was that the TV was difficult to navigate and there was no free TV (cartoons, Nick Jr, Disney Channel) for toddlers to watch so keeping them occupied either cost money or you have to provide your own entertainment. This hotel was a great experience and the next time I'm in Charlotte the Hyatt Place/Arrowood will be my first choice.
- Official Description (provided by the hotel):
- Newly Renovated, Hyatt Place combines style and innovation to create a completely new hotel experience. An experience that offers an array of services and features designed to meet the evolving needs of today's traveler.DescriptionHyatt Place Charlotte/Arrowood is conveniently located near Westinghouse Boulevard, where most of Charlotte's major businesses have their offices. The hotel is located only 5 miiles from Carowinds Theme Park.General InformationHyatt Place is designed for the 24/7 lifestyle of a multi-tasker, perfectly blending style and comfort. Guests can enjoy a fresh bite to eat at anytime of the day off the menu in the Gallery, start their day with the all-new complimentary a.M. Kitchen Skillet™, featuring freshly prepared breakfast sandwiches, waffles, French toast, pancakes and steel cut oatmeal, is available daily in our Guest Kitchen, and stay connected through free wi-fi and 42 inch tvs in all guestrooms. At Hyatt Place guests discover everything they need for a refreshingly seamless stay. ... more less
- Reservation Options:
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- Also Known As:
- Hyatt Place Charlotte/Arrowood Hotel Charlotte
- Hyatt Charlotte
- Charlotte Hyatt