The staff provided excellent service. The check in clerk, Shamere did a good job in trying to place us in a comfortable room. The first room was too noisy, she did not hesitate in changing our room to a quieter room. Shamere was courteous and professional and always helpfull. Carmen the cook was cheerful and pleasant and offered help whenever she could. She was quite friendly and also a good cook. She had worked at a hotel that we stayed in on previous visits to Charlotte. We were very pleased to see her working there. Brenda, the housekeeper did an excellent job in taking care of the room. We spent eight nights there, and all of the staff was as nice as they could be. However, the layout of the room left a lot to be desired. The closet was alsolutely too small. The bathroom was too small and hard to close the door when using the bathroom. Not enough drawers for our clothing. We go to Charlotte every year with a large group for a golf tournament, this was the first time we stayed at
the Hyatt Place.
- Official Description (provided by the hotel):
- Newly Renovated, Hyatt Place combines style and innovation to create a completely new hotel experience. An experience that offers an array of services and features designed to meet the evolving needs of today's traveler.DescriptionHyatt Place Charlotte/Arrowood is conveniently located near Westinghouse Boulevard, where most of Charlotte's major businesses have their offices. The hotel is located only 5 miiles from Carowinds Theme Park.General InformationHyatt Place is designed for the 24/7 lifestyle of a multi-tasker, perfectly blending style and comfort. Guests can enjoy a fresh bite to eat at anytime of the day off the menu in the Gallery, start their day with the all-new complimentary a.M. Kitchen Skillet™, featuring freshly prepared breakfast sandwiches, waffles, French toast, pancakes and steel cut oatmeal, is available daily in our Guest Kitchen, and stay connected through free wi-fi and 42 inch tvs in all guestrooms. At Hyatt Place guests discover everything they need for a refreshingly seamless stay. ... more less
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- Also Known As:
- Hyatt Place Charlotte/Arrowood Hotel Charlotte
- Hyatt Charlotte
- Charlotte Hyatt