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“Nice business stay”

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Hilton Garden Inn Charlotte/Ayrsley
Ranked #28 of 178 Hotels in Charlotte
Certificate of Excellence
Waco, Texas
Level 5 Contributor
62 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“Nice business stay”
Reviewed 23 November 2013

This hotel was very nice. The rate was reasonable. The public areas and rooms were comfortable and clean. The staff was pleasant, but we didn't really interact much (not necessary). There were several restaurants within walking distance. One reviewer mentioned the strong perfume smell. It was pretty strong and could be nicely toned down. Otherwise, we had a nice stay.

Room Tip: This is a pretty quiet area. It's likely that all rooms are comfortable, private, and quiet.
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  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank aprilcobb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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569 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (32)
Date | Rating
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English first
Greenville, North Carolina
Level 4 Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 20 November 2013

My fiancé and I stayed at this hotel in September. Overall the staff was nice and friendly. The hotel was also very nice, the only problems that we had were that the hot tub did not work on 2 occasions although the maintenance man was on his way to "fix -it" It seems as though he never showed up. I loved the location everything was In walking distance and was a very nice neighborhood.

Room Tip: Ask for a front facing room, so that you can look out on the night life of the location.
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  • Stayed September 2013, travelled as a couple
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Helpful?
Thank Mambear89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brownsburg, United States
1 review
Reviewed 19 November 2013

Was staying in Charlotte for training at Microsoft office just a few minute away. A Microsoft employee recommended the place, and overall it was pretty good. The beds though were very firm and uncomfortable. They were supposed to adjust, but no matter where you turned the dials it didn't get any better.

  • Stayed November 2013, travelled on business
    • Value
    • Location
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    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Paul G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Charlotte, North Carolina
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 15 November 2013

Positives: Breakfast, Location, Cleanliness, Staff. Negatives: Limited HD Channels, Small Pillows. This is a super clean HGI with nearly direct access to I-485. Stay in for breakfast and have Ana and/or Brittany deliver you something GREAT & HOT from the kitchen. Incredible value and better service for breakfast! For drinks or dinner, step out and walk a block to Harry's, sit at the bar and have Andrew & Jenny serve you excellent wines and craft beers and REALLY GREAT food! Harry's is literally a short walk from this HGI! However, this HGI NEEDS to improve the TV situation (see other reviews - they know it already - please do something about it now) and the pillows? Seriously, you've never seen such sorry pillows in a hotel - ask for more at the front desk upon arrival by air; if driving, BRING YOUR OWN! Not kidding, it's really bad, but NOT enough to prevent you from staying here at the price point. Such a GREAT value!

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Charles S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bel Air, United States
1 review
Reviewed 7 November 2013

I had a great time in this hotel. I would stay again and again. The room was very clean and the staff was great. In walking distance to movies, dining and shopping. Great for family and singles. This hotel is a must stay in you plan on being in Charlott, NC

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank L. B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 6 November 2013

DO NOT choose this location if you are the least bit sensitive to CHEMICAL ODORS! The smell made me physically ill. I contacted night manager and was only offered free breakfast. My breakfast and lunch was already included in my reservation, since I am here on business and we are using their meeting rooms. I am a Hilton Honors Member and I am extremely disappointed. The area is also very dark and in the back of a mixed use area. I would not recommend for women traveling alone.

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ahayes121266
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tyler_birchfield, General Manager at Hilton Garden Inn Charlotte/Ayrsley, responded to this review, 7 November 2013
Thank you for sharing your feedback about our hotel. We apologize for the Air Freshener odor you encountered during your stay, and we’re taking steps to make sure it won’t happen again. We had another room prepared for you as requested the following morning but did not hear from you. We know that travel can be stressful, and we try hard to make sure all our guests have a rewarding experience at our hotel. We hope you’ll stay with us again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Boerne, Texas
Level 2 Contributor
8 reviews
Reviewed 2 November 2013

Everything about the hotel was great except for the bed. There was an adjustable bed in the room with controls for each side. No matter what we did, the bed was just so uncomfortable. It was not a restful night at all.

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank 592rubenl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Charlotte/Ayrsley

Property: Hilton Garden Inn Charlotte/Ayrsley
Address: 1920 Ayrsley Town Blvd, Charlotte, NC 28273-4122
Phone Number:
Region: United States > North Carolina > Charlotte
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool
Hotel Style:
#6 Romantic Hotel in Charlotte
#13 Business Hotel in Charlotte
#22 Family Hotel in Charlotte
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hilton Garden Inn Charlotte/Ayrsley 3*
Number of rooms: 120
Reservation Options:
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Also Known As:
Hilton Garden Inn Charlotte/Ayrsley Hotel Charlotte

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