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“Great Staff, Nice Room,Even At The Last Minute”

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Suburban Extended Stay Charlotte-Pineville
Ranked #128 of 177 Hotels in Charlotte
Greenville, South Carolina, United States
2 reviews
“Great Staff, Nice Room,Even At The Last Minute”
Reviewed 18 October 2013

My wife and I stayed here in October of 2012 for the Race Weekend and were impressed by the staff and room at that time. Ended up staying here again October 11th and 12th for the race weekend, but not by design. In an effort to be closer to the track we booked a room at a different hotel. when we got to that hotel with our confirmation in hand, our first choice didn't have our reservation. In other words; NO ROOM AT THE INN. We finally decided to look for another place to stay. I called Suburban Extended Stay in Pineville and after explaining our situation Emily asked us how many beds we needed, for how many nights, smoking or non-smoking. She told us there was room available and took our information to reserve the room. This is at three o'clock Friday afternoon of a race weekend in Charlotte/ Concord. When we Arrived at the hotel, all our reservation/check-in paperwork was ready and waiting on us. When the manager heard of our trouble, he even gave us 2 complimentary bottles of water. Our room was in perfect order, clean, and as advertised on their website. The only problem we encountered was on Saturday night after returning from the race our key would not unlock the door. that was solved quickly by the on sight security person without any hassle. A weekend that started out bad was turned into a great weekend by an outstanding staff at an excellent facility. The only drawback is the distance from the track. Then again the hotel is right off the interstate so the distance goes by quickly and it isn't as crowded as other routes to the speedway. My hat is off and a big thumbs up to the manager and staff at Suburban Extended Stay in Pineville, North Carolina. I highly recommend this hotel if your planning on a stay in or nearby Charlotte.

Room Tip: didn't rate kids activities because my wife and I traveled alone as we are seniors. As tor resta...
See more room tips
  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Michael B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jay K, General Manager at Suburban Extended Stay Charlotte-Pineville, responded to this review, 31 March 2014
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.

Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

Sincerely,

Jay Kamdar
General Manager
Suburban Extended Stay SE
704-544-3993
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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51 reviews from our community

Traveller rating
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    6
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    9
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Maroochydore, Australia
Level Contributor
24 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 29 September 2013

Long or short stay great place to stay clean and good size rooms fully self contained fridge ,stove pots pans plates glasses you name it so you can cook for yourself.
the bed was great to sleep in.
The front office staff were very helpful with where to eat or where to drink.
Would stay here next time...

  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank now2mark
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jay K, General Manager at Suburban Extended Stay Charlotte-Pineville, responded to this review, 31 March 2014
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.

Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

Sincerely,

Jay Kamdar
General Manager
Suburban Extended Stay SE
704-544-3993
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Scottsbluff
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 10 June 2013

We chose to stay at this hotel because it was only a few minutes from family.we love extended hotels because there is a frig and kitchen to cook in throughout the week.this was the first time we have stayed in a suit (living room,kitchen,seperate bedroom) which was an added bonus for a family of 5 to spead out..not to mention two t.v.s.very clean facility/grounds and helpful staff...nothing fancy but great weekly price ..we got the nicest room for about $65 a night :)

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sarah S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jay K, General Manager at Suburban Extended Stay Charlotte-Pineville, responded to this review, 31 March 2014
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.

Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

Sincerely,

Jay Kamdar
General Manager
Suburban Extended Stay SE
704-544-3993
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Soddy Daisy, Tennessee
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 8 June 2013

I booked this hotel at the last night. The cost was $50 for 1 night, and I was surprised they allowed nightly stays since this is an "extended stay" hotel. This hotel is surrounded by medical buildings and a hospital, which makes it a very quite area at night. The room has a mini fridge, microwave, single kitchen sink and 2 countertop burners. All kitchen supplies are provided, even a small bottle of dish soap. The bathroom contained a large shower stall (no tub), toilet and sink. The room looked and smelled clean. The only "con" I can think of is we heard people walking in the room above us (we had a ground room which opened to the outside sidewalk). I personally don't consider this a "con" since it wasn't loud enough to keep us awake (which I was exhausted after sleeping for 3 hours, driving 6+ hours and touring a couple race garages and the mall). I would definitely advise taking this hotel into consideration if you are traveling to Charlotte, NC...either for a short trip or extended trip.

  • Stayed May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jacqualine d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jay K, General Manager at Suburban Extended Stay Charlotte-Pineville, responded to this review, 31 March 2014
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.

Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

Sincerely,

Jay Kamdar
General Manager
Suburban Extended Stay SE
704-544-3993
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dallas, Texas
Level Contributor
32 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 21 April 2013 via mobile

I found this site while working in Charlotte a couple of weeks ago.
After seeing the price compared to other like hotels in the area I was not sure it would be to my liking but after seeing it and staying there for 1 week this is a great deal!
the hotel from the outside looks very new, and although the interior is a bit dated it was very clean and comfortable.
The staff very friendly, the amenities were all there and you get a sense that it is very safe. I stayed 1 week, slept very well, cooked my meals, washed clothing, just a great experience. This would be my 1st choice when returning to the area. Did I mention they have over 80 TV channels?

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank floatmanjay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jay K, General Manager at Suburban Extended Stay Charlotte-Pineville, responded to this review, 31 March 2014
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.

Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

Sincerely,

Jay Kamdar
General Manager
Suburban Extended Stay SE
704-544-3993
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Jeju, South Korea
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 20 April 2013

Nice area in Pineville with grocery and restaurants located within walking.2minute drive to I85. Small kitchenette with two burners, mini fridge, sink and microwave. Very Clean and comfortable bed. Inexpensive. Old TV with cable. Only complaint was the maids cart rolling down the hall, shakes the whole floor(very minor issue) Would stay again.

Room Tip: Families may want the full kitchen room for enough room.
See more room tips
  • Stayed March 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Nett J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jay K, General Manager at Suburban Extended Stay Charlotte-Pineville, responded to this review, 31 March 2014
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.

Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

Sincerely,

Jay Kamdar
General Manager
Suburban Extended Stay SE
704-544-3993
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Greenville, SC
Level Contributor
43 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 11 April 2013

I stayed at this hotel for 21 months in 2010 and 2011.
The rooms were average for this style of hotel, but always clean.
Value was good, staff was great.
I would stay here again anytime i'm in the area.

  • Stayed May 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TKWare2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jay K, General Manager at Suburban Extended Stay Charlotte-Pineville, responded to this review, 31 March 2014
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.

Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

Sincerely,

Jay Kamdar
General Manager
Suburban Extended Stay SE
704-544-3993
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Suburban Extended Stay Charlotte-Pineville

Property: Suburban Extended Stay Charlotte-Pineville
Address: 10225 Feld Farm Ln, Charlotte, NC 28210-8907
Phone Number:
Region: United States > North Carolina > Charlotte
Amenities:
Free High Speed Internet ( WiFi ) Kitchenette Wheelchair access
Hotel Style:
Ranked #128 of 177 Hotels in Charlotte
Price Range (Based on Average Rates): £
Hotel Class:2 star — Suburban Extended Stay Charlotte-Pineville 2*
Number of rooms: 136
Official Description (provided by the hotel):
Premium Cable With HBOFree Wireless High Speed Internet24 Hour Guest Laundry FecilitiesFull Kitchens with Microwave and RefridgeratorsWeekly Cleaning ServicesOffering Daily, Weekly and Monthly Rates ... more   less 
Reservation Options:
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Also Known As:
Suburban Extended Stay Charlotte-Pineville Hotel Charlotte
Charlotte Extended Stay
Extended Stay Charlotte

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