We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Staff and hotel are awesome!”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Hyatt Place Charlotte Airport/Lake Pointe
Ranked #15 of 177 Hotels in Charlotte
Certificate of Excellence
Golden, Colorado
Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Staff and hotel are awesome!”
5 of 5 bubbles Reviewed 21 August 2013

The hotel room was huge and came with our own living room and fridge! The hotel staff were so friendly and although they did not have a fax in their business room they personally faxed all of our huge stack of papers that we need to fax. The breakfast is AMAZING! I have never been to a hotel that gives you egg mcmuffins for breakfast for FREE. My husband and I do not eat pork and when all the breakfast items had ham on them I requested some without pork and they were happy to make me whatever I wanted. I will def stay here again!

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Satira L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

567 reviews from our community

Traveller rating
    325
    148
    60
    18
    16
See reviews for
156
114
40
196
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (41)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Any
English first
Atlanta, Georgia
Level Contributor
33 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 bubbles Reviewed 19 August 2013

The location in a park like setting was excellent. Golf courses, tennis courts, running trails were all right there. The mall not too far away. The rooms are very nice, very clean and upscale. Its definitely one of hotels that is very affordable. Staff was very friendly. The breakfast spread though limited was of very good quality.

Couple of issues - the double beds were a little cramped - not really double beds. The free wi-fi was very weak/non-existent. Lucky I was not there on business !!

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank karunkrish
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Asheville, North Carolina
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed 13 August 2013

The staff was very friendly and accommodating. The room was large, clean and the bed was comfortable. The airport shuttle was on time to take us to the airport and arrived shortly after we called for pick up at the end of vacation. Parking was free while we were away! Free Wifi. I would highly recommend for a short stay.

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank andiemae01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Raleigh, North Carolina
Level Contributor
19 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 13 August 2013

This hotel is A+. The rooms are very nice, very clean and upscale. Its definitely on the high-end of hotels that is very affordable. From the bedding, to the bathroom, to the furniture (couch); this place is awesome. This is by far the BEST affordable hotel in charlotte. The staff is friendly and accommodating! The have the best ( hot breakfast) at any hotel I have ever been in. Great variety of fruits, bagels, doughnuts, cereal, waffles, eggs, bacon, muffins ETC.. This is where I always stay. Only NEGATIVE is there are no microwaves in the room. BIG inconvenience. However I LOVEEEEE this place

  • Stayed June 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jamaican_dyme06
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Raleigh, NC
Level Contributor
74 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 bubbles Reviewed 10 August 2013

OK, this place looks nice, tries to be upscale, but not there. Nice people, friendly service, hip atmosphere. But too many things come up short. This place is loud, not just the guests but heard water being turned on and off all night thru the walls, could hear every door on the floor shut, and that's not including the almost constant noise from the street. Open bar of soap left in shower and non working fridge made me think the room was not being looked after properly. Maybe I'm getting picky in my old age, but a Hyatt should be better than this.

Room Tip: Don't get anything facing the street.
See more room tips
  • Stayed August 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank boflex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Florida
Level Contributor
218 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
4 of 5 bubbles Reviewed 4 August 2013

Stayed here for a recent conference. I no sooner had my bags at the airport than the complimentary hotel shuttle arrived to take me to this gem tucked by the side of an office park. The location is quiet yet convenient, being only about 5-10 minutes from the airport and the same distance to the Billy Graham Library. The remote in my room did not work and there was an initial mildewy smell, but I did not report these to the staff as they were easily overlooked. Typical Hyatt Place furnishings, which make for a nice several days away. The complimentary breakfast and Starbucks coffee are a pleasant start to the day in a comfortably lobby area, but the best part -- the staff! Everyone was so pleasant, personable and obliging. I've never encountered such nice personnel in any hotel even in a higher-end resort. And, for the money -- I do not see how you could possibly do better! Hats off to the folks at this Hyatt Place for making my stay so pleasant!

Room Tip: A pool view room in this facility is quieter than most and looks beyond to a wooded area.
See more room tips
  • Stayed July 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank HBSonGal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Whitmire, South Carolina
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 4 August 2013

My family and I arrived at this hotel on August 3,2013. We DID NOT have a pleasant stay. It seems that everything that we requested, we were told that "we are out of that". The hotel did not have ANY vodka or pineapple juice at the bar. The "bartender" did not know how to make any of the drinks that we requested. The drinks that we requested were not odd drinks. They are well known drinks. When we ordered supper from your 24/7 menu, some of us ordered chili nacho grande. We were told that they were out of chili, so we had to go with chicken. After we ate, we decided to got to the bakery display case. We were all looking forward to the chocolate chip cookies that were advertised so well. Guess what? They were out of that too! There were several types of cupcakes on display in the case. Two of the cupcakes were chocolate, but they were not available either. They were on display, but they were not available, therefore they should not have been on display. I got a café latte from the bar that offers "specialty" coffee. The woman who made my coffee asked if I wanted whip cream. Of course I did! She then told me that she could not do that because THEY WERE OUT OF THAT!!! There were no plates or cups at the breakfast bar. There were no tables available to eat our breakfast at. We probably should have asked what the hotel did have available instead of what we actually wanted. I doubt that we will be staying at this hotel chain again because of how disappointed we were. The best thing at the hotel was the shower in our room with the king bed. It was a nice shower.

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Tracy P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Charlotte hotels
Eagle Lake
Hilton Garden Inn Charlotte Airport
Eagle Lake
Renaissance Charlotte Suites Hotel
Show Prices
Show Prices
Show Prices
Eagle Lake
Hyatt Place Charlotte Airport/Tyvola Road
Show Prices
Show Prices
Show Prices

Been to Hyatt Place Charlotte Airport/Lake Pointe? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hyatt Place Charlotte Airport/Lake Pointe

Property: Hyatt Place Charlotte Airport/Lake Pointe
Address: 4119 Southstream Blvd, Charlotte, NC 28217-4505 (Formerly AmeriSuites Charlotte Coliseum)
Phone Number:
Region: United States > North Carolina > Charlotte > Eagle Lake
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#29 Family Hotel in Charlotte
#37 Romantic Hotel in Charlotte
#37 Business Hotel in Charlotte
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hyatt Place Charlotte Airport/Lake Pointe 3*
Number of rooms: 122
Official Description (provided by the hotel):
The Hyatt Place Charlotte Airport/Lake Pointe is located in Lake Pointe Business Park in southwest Charlotte, which makes it convenient for travelers visiting the corporate offices of local companies such as Belk, Compass Group USA and UTC. This Hyatt Place hotel is just five miles from the Charlotte Douglas International Airport and eight miles from uptown Charlotte. Enjoy a day of upscale shopping at SouthPark Mall or a delicious meal at one of several nearby restaurants, such as The Cheesecake Factory, CowFish Sushi Burger Bar or Ruth's Chris Steakhouse. Sports enthusiasts compete in soccer, softball and tennis tournaments year round at Renaissance Park and the Jeff Adams Tennis Center which are only one mile from the hotel. As a premier destination city, Charlotte's got a lot to offer its visitors. The hotel is located close to several Charlotte attractions such as Carowinds Theme Park, Billy Graham Library and the U.S. National Whitewater Center. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Travel Republic (UK), Ebookers, Expedia, Hyatt Hotels Corporation, Odigeo, TripOnline SA, Traveltool, S.L.U., Evoline ltd and HotelQuickly so you can book your Hyatt Place Charlotte Airport/Lake Pointe reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hyatt Place Charlotte City Park Hotel Charlotte
Hyatt Charlotte
Charlotte Hyatt Place

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing