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“Left much to be desired”

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Microtel Inn & Suites by Wyndham Charlotte Airport
Ranked #138 of 177 Hotels in Charlotte
Waynesville, North Carolina
Level Contributor
35 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Left much to be desired”
2 of 5 bubbles Reviewed 1 November 2013

Hole knocked in bedroom wall - - was patched but not painted. Canned light fixture loose and hanging down. Little things like this. BUT, my main issue is that there was a horrible fight in the room next door that went on for hours and I heard every word of it. Expected gunshots to be heard at any moment. Tried calling the front desk to see if they could deal with it (or call police), but no one answered. Let it ring for about 2 minutes straight - - near midnight. Lousy night's sleep.

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SaraLee907
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
microtelairport, Front Office Manager at Microtel Inn & Suites by Wyndham Charlotte Airport, responded to this review, 10 November 2013
Thank you for taking the time out of your schedule to complete our Guest Survey. I apologize that your experience was anything less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible. please know that we look into each and every review.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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846 reviews from our community

Traveller rating
    82
    126
    178
    188
    272
See reviews for
222
197
157
192
Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    2.5 of 5 bubbles
  • Rooms
    2.5 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (51)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Erwin
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed 27 October 2013

Bath room was filthy the bed covers where stained and you have to practically break your neck to watch tv it's mounted so high in the room

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Microtel Inn & Suites by Wyndham

Helpful?
1 Thank John K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
microtelairport, Front Office Manager at Microtel Inn & Suites by Wyndham Charlotte Airport, responded to this review, 29 October 2013
Thank you for taking the time out of your schedule to complete our Guest Survey. I apologize that your experience was anything less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible. please know that we look into each and every review.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Canton, Georgia
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 bubbles Reviewed 18 October 2013

Carpet/floors & walls were disgusting. Bathrooms need to be bleached & disinfected.
Room smelled like old rotten food. Everything was from the 80's-outdated junk.
The woman at the front desk was lazy and slow.
She couldn't get off her butt to help me. Sat in her chair and yelled across the desk.
Hotel is in a dark ghetto area. Did not feel safe at all.
Worst Microtel I have been to!
Will NEVER go back again!

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank PJRodriguez
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
microtelairport, Front Office Manager at Microtel Inn & Suites by Wyndham Charlotte Airport, responded to this review, 29 October 2013
Thank you for taking the time out of your schedule to complete our Guest Survey. I apologize that your experience was anything less than satisfying.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Charlotte, North Carolina
Level Contributor
15 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 bubbles Reviewed 18 October 2013 via mobile

Smallest room I've ever been in. Pubes every where, toilet seat loose, itching while in bed, stinks of smoke, stains and holes on every fabric surface. Could hear every word uttered in the adjoining room (I hope Darrell worked things out with Kathy).

Stayed October 2013, travelled on business
Helpful?
Thank DonaldJTrump
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
microtelairport, Front Office Manager at Microtel Inn & Suites by Wyndham Charlotte Airport, responded to this review, 29 October 2013
Thank you for taking the time out of your schedule to complete our Guest Survey. I apologize that your experience was anything less than satisfying. Our goal is to not only meet the needs of each and every guest we serve.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Microtel Inn & Suites by Wyndham Charlotte Airport

Property: Microtel Inn & Suites by Wyndham Charlotte Airport
Address: 3412 Queen City Drive, Charlotte, NC 28208
Phone Number:
Region: United States > North Carolina > Charlotte
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
Ranked #138 of 177 Hotels in Charlotte
Price Range (Based on Average Rates): £
Hotel Class:2 star — Microtel Inn & Suites by Wyndham Charlotte Airport 2*
Number of rooms: 99
Reservation Options:
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Also Known As:
Microtel Inn Charlotte Airport Hotel Charlotte
Microtel Hotel Charlotte Airport
Microtel Charlotte
Charlotte Microtel

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