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“Really Sketchy Property”

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Microtel Inn & Suites by Wyndham Charlotte Airport
Ranked #142 of 178 Hotels in Charlotte
Reviewed 7 August 2014

While the outside of the property looked very pretty and well kept up, as did the lobby, appearances were very deceiving. The room smelled mildewy, and they had fans in the second floor hallway--I presume because there was no a/c or the a/c was not working. The office chair in the room had its bottom piece of cloth hanging off of it. The bedding was clean, but some of the towels, while clean, were stained. The bathroom was the only reasonably modern part of the room and was well-cleaned; everything else looked like bad 70s decor. And there were some sketchy characters hanging out around there. I stayed in a Microtel in upstate New York once that was very nice, and so I thought, mistakenly, that this was true of all of them. Microtel/Wyndham really needs to do something about this property--it's giving their brand a bad name. I'm staying at the airport on Saturday night and canceled my reservation at this property for a more upscale hotel. Will be difficult to afford, but I'd rather be poor and safe than have a little more money and feel like my life is in danger.

  • Stayed: August 2014, travelled solo
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Thank Tonya E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
microtelairport, Front Office Manager at Microtel Inn & Suites by Wyndham Charlotte Airport, responded to this reviewResponded 15 September 2014

Thanks for taking the time out of you schedule to write this review we know people can be very busy and we appreciate that you do this .

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Reviews (952)
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637 - 643 of 952 reviews

Reviewed 2 August 2014

we checked in on 7/31/2014 and we were greated by front desk man john .he was a very nice and gracious young man.the property was very clean and elegant hotel from the lobby to the guest rooms. we had the honors of meeting LASHAUN AND KAROL from the front desk. and we had the honors of meeting the general manger. NITA SHAH.SHEis a very gracious lady.. and also robert the airport shuttle driver avery nice man he went above and beyound to help my wife and i. we want to thank microtell inn .and mrs.nita shah for a great stay that we have had with them.

Room Tip: the third floor is very quiet
  • Stayed: August 2014, travelled with family
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Thank Deborah K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
microtelairport, Front Office Manager at Microtel Inn & Suites by Wyndham Charlotte Airport, responded to this reviewResponded 5 August 2014

Thank you for your review we appreciate your business and hope to see you next time your in town.

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Reviewed 30 July 2014

3 weeks ago I was in need of an hotel and had called a few places. when i called the front desk, a young lady by the name of Karol had answered the phone. she was very polite and friendly. She told me there was room available and that a shuttle would pick me up shortly. the hotel is 10 minutes away from the airport which is an automatic 5 star :) . when i arrived at the desk Ms. Karol warm welcome and smile made me feel at home. (Just a side note.....I'm a flight attendant from a USA Airline). i received Excellent customer service from Ms.Karol at the hotel desk and shortly afterwards was given the keys to my room. my room was cozy, comfortable and just the right size. i like the fact that not only a person could sit right at the window to look out but its like a mini bed a person can sleep on, very cool. i love the lights in the room. The WIFI internet is FAST AND FREE! and breakfast is free also. I love that! the staff here at the hotel is AMAZING .i have stayed here at least maybe 6 times so far and looking forward to coming back again as long as there is a room available. I recommend this place to everyone! thank you Karol and the whole Microtel staff! :)

  • Stayed: July 2014, travelled on business
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Thank Jason C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
microtelairport, Front Office Manager at Microtel Inn & Suites by Wyndham Charlotte Airport, responded to this reviewResponded 6 August 2014

Thank you for the review. Glad you enjoyed your stay. Please come back to see us again

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Reviewed 29 July 2014

we had lived at the hotel for 2nights the service we received was just so good made us feel so welcoming ,clean and organized. with the best price you could ever get in such an area what else you can ask for when you given the best service.with the price you would be paying is worth it and would totally go back and live in the same hotel while am travelling back.

  • Stayed: July 2014, travelled with family
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Thank ashish t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
microtelairport, Front Office Manager at Microtel Inn & Suites by Wyndham Charlotte Airport, responded to this reviewResponded 6 August 2014

We appreciate you taking the time to write a review. Thanks you for choosing to stay with us

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Reviewed 29 July 2014

  • Stayed: July 2014, travelled on business
    • Value
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Review collected in partnership with Microtel Inn & Suites by Wyndham
Thank Nancy R
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
microtelairport, Front Office Manager at Microtel Inn & Suites by Wyndham Charlotte Airport, responded to this reviewResponded 6 August 2014

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 29 July 2014

Airport shuttle is 24 hrs and very reliable. The shuttle driver was pleasant and she was very helpful. The rooms were clean and comfy and the front desk was very nice and professional. There is restaurants within walking distance and you can't beat the 10 min drive to and from the airport.

  • Stayed: July 2014
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Thank mrsdoughty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
microtelairport, Front Office Manager at Microtel Inn & Suites by Wyndham Charlotte Airport, responded to this reviewResponded 6 August 2014

Thank you for your review
Im glad to hear you enjoyed your stay with us. we look foward to seeing you again.

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Reviewed 27 July 2014

  • Stayed: July 2014, travelled on business
    • Value
    • Location
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    • Rooms
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Review collected in partnership with Microtel Inn & Suites by Wyndham
Thank Joel E
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
microtelairport, Front Office Manager at Microtel Inn & Suites by Wyndham Charlotte Airport, responded to this reviewResponded 6 August 2014

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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Additional Information about Microtel Inn & Suites by Wyndham Charlotte Airport

Address: 3412 Queen City Dr, Charlotte, NC 28208-3550
Phone Number:
Region: United States > North Carolina > Charlotte
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Room Service Wheelchair access Airport Transportation
Hotel Style:
Ranked #142 of 178 Hotels in Charlotte
Price Range: £42 - £75 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Microtel Inn & Suites by Wyndham Charlotte Airport 2*
Number of rooms: 99
Official Description (provided by the hotel):
Located off I-85, this straightforward hotel is 3 miles from Charlotte Douglas International Airport and 8 miles from the North Carolina Blumenthal Performing Arts Center. The contemporary rooms come with complimentary Wi-Fi and flat-screen TVs, plus desks, microwaves and minifridges. Children age 17 and under stay free with a parent. HBO, NFL Network and free parking during your stay. Free perks include an airport shuttle, continental breakfast and parking. Additional amenities consist of a fitness room, a business center and a lobby lounge. ... more   less 
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Also Known As:
Microtel Inn Charlotte Airport Hotel Charlotte
Microtel Hotel Charlotte Airport
Microtel Charlotte
Charlotte Microtel

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