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“Great Service - Going to be Renovated Soon”

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Sheraton Charlotte Hotel
Ranked #80 of 177 Hotels in Charlotte
Charlotte, North Carolina
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Great Service - Going to be Renovated Soon”
Reviewed 27 August 2013

This hotel used to be the Blake Hotel which was a bit run down. We stayed here August 22-23 right after it was re-branded as a Sheraton. Service was outstanding! Shout out to Mario at the front desk for great service! As an SPG Platinum We got a room on the 14th floor which seemed to be a bit nicer then than the ones below.

This hotel is going to be renovated soon, and when it is it should be a really nice hotel.

One note: Fitness center is really non existent.

Room Tip: If you're traveling in a few months ask for a renovated room.
See more room tips
  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lovetravel4384
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (74)
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  • English first
  • Portuguese first
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English first
Syracuse, New York, United States
1 review
Reviewed 16 August 2013

I've never written a review on Trip Advisor, but I wanted to write for for The Blake Hotel. I stayed here for one night about a week ago after my friend switched our hotel last minute. It was a beautiful, high end hotel with nice rooms and very comfortable beds.

The real draw to The Blake Hotel, though, was it's customer service. Every single employee that was working was incredibly kind and courteous, and they were happy to help with any questions we had. I highly recommend this hotel!

  • Stayed August 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tom S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sheraton Charlotte Hotel

Property: Sheraton Charlotte Hotel
Address: 555 S McDowell St, Charlotte, NC 28204-2605
Phone Number:
Region: United States > North Carolina > Charlotte > Second Ward
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #80 of 177 Hotels in Charlotte
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Sheraton Charlotte Hotel 3.5*
Number of rooms: 304
Official Description (provided by the hotel):
The Sheraton Charlotte Hotel is ideally located in uptown, near many dining, shopping, and entertainment options. Many attractions are within walking distance, such as the Charlotte Convention Center, Blumenthal Performing Arts Center, the Panthers’ Bank of America Stadium, and the Bobcats’ Time Warner Arena. Charlotte Douglas International Airport (CLT) can be reached in 15 minutes by car.Retreat to one of our 304 newly renovated guest rooms and suites, filled with everything you need for a comfortable home away from home. Stay connected with wireless High Speed Internet Access, and enjoy a blissful night’s rest in The Sheraton Sweet Sleeper™ Bed.At the Link at Sheraton(SM) experienced with Microsoft® in our lobby, surf the web on our terminals or bring your laptop for complimentary wireless High Speed Internet Access. Stay in shape at our Sheraton Fitness center, and relax in the outdoor pool, indoor pool, or hot tub.Start your day with a warm, hearty breakfast in our all-day dining restaurant. After a full day with family, friends, or colleagues, gather over a meal and refreshing drinks at Float, our poolside restaurant and bar.Whether you’re planning a convention, meeting, or social event, our team of professionals will be happy to help you tailor the perfect gathering. Our 35 function spaces, including five impressive ballrooms, offer state-of-the-art audiovisual technology and wireless High Speed Internet Access, making the Sheraton Charlotte Hotel the perfect place to bring everyone together. ... more   less 
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