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“Excellent service”

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Hampton Inn and Suites Charlotte Airport
Ranked #19 of 178 Hotels in Charlotte
Certificate of Excellence
Des Moines, Iowa
1 review
“Excellent service”
Reviewed 18 October 2013

Had a very positive experience at this Hampton Inn - a step up from other area hotels near the Charlotte airport. Issac at the front desk was particularly helpful, calmly serving us in the midst of a busy day. The free fruit in the lobby throughout the day was also a pleasant surprise.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mike H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,032 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (77)
Date | Rating
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  • English first
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English first
Hutchinson, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 16 October 2013

We stayed at his hotel because rooms were reserved for a wedding we attended. Our stay was awesome; the hotel had great service and very helpful staff. Although the location was far from most shopping and restaurants, we enjoyed our time in the lobby area and outside of the pool when we weren't at wedding events.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Helen W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Charlotte, United States
1 review
Reviewed 16 October 2013

This hotel is an excellent Hampton in for Charlotte airport travelers-convienent to the airport with both airport parking (with a fee) and shuttle. Clean and friendly! Have stayed here several times-most recent 10/12/13.

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Steven U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Greenfield, United States
1 review
Reviewed 14 October 2013

Outstanding hotel personnel. Very quiet even though it was near the airport. Front desk clerk, Nicole, was very friendly and helpful as we sought information about where to eat and catch the light rail.

  • Stayed October 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Donald K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ricardo W, General Manager at Hampton Inn and Suites Charlotte Airport, responded to this review, 16 October 2013
Thank you for taking a moment to share your experience with us.

I am pleased that Nicole was able to provide you with the service and care we are known for.

I have placed your comments on our brag board for the entire team to see.

Come back and stay with us soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
evans, United States
1 review
Reviewed 13 October 2013

yes I would recommemd HAMPTON INNS. THE HAMPTON INNS have great service clean rooms and excellent breakfast. The value of the room and location are always great.HAMPTON INNS can easily be found around airports sport stadiums and vacation areas.

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Thomas S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ricardo W, General Manager at Hampton Inn and Suites Charlotte Airport, responded to this review, 16 October 2013
Thank you for your review.

The team and I are pleased that we were able to meet with your expectations.

We look forward to seeing you again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Houston, Texas
Level 2 Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 13 October 2013

The staff were exceptional and the manager's reception was a wonderful surprise. A nice glass of wine is just what I needed after a long business day. The front desk manager called me by name in a restaurant when he recognized me.

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Betty C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ricardo W, General Manager at Hampton Inn and Suites Charlotte Airport, responded to this review, 16 October 2013
Thank you for sharing such a great experience here at our hotel.

Its easy to connect with our guests, when we love what we do.

The team and I invite you back to our hotel during your next visit to the Charlotte area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reston, Virginia
Level 2 Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 10 October 2013

We were stranded in Hilton Head and had to drive to Charlotte Airport to catch a plane. This hotel was closest to the airport. The staff was excellent, the room was superior - just sorry we couldn't spend more time there and enjoy the breakfast!!

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
1 Thank tapperjoy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ricardo W, General Manager at Hampton Inn and Suites Charlotte Airport, responded to this review, 16 October 2013
I am extremely pleased that you were satisified with the accommodations we have provided.

I trust should your travels bring you back to the Charlotte area, you will consider staying with us again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hampton Inn and Suites Charlotte Airport

Property: Hampton Inn and Suites Charlotte Airport
Address: 2731 Little Rock Rd, Charlotte, NC 28214-3020
Phone Number:
Region: United States > North Carolina > Charlotte
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#9 Family Hotel in Charlotte
#15 Romantic Hotel in Charlotte
#42 Business Hotel in Charlotte
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Hampton Inn and Suites Charlotte Airport 2.5*
Number of rooms: 109
Official Description (provided by the hotel):
Hampton Inn and Suites ... more   less 
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Also Known As:
Hampton Inn And Suites Charlotte Airport Hotel Charlotte
Hampton Inn Charlotte

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