Arrived at airport around 5pm for our 7 30pm flight to JFK to find all New York flights cancelled owing to weather and hotel rooms filling up fast. Used courtesy phone from airport to check into hotel and despite getting on wrong shuttle (my fault) and arriving at wrong hotel shuttle took us on to correct hotel. Managed to check in early enough for the complementary buffet (hotel does not have restaurant, room service available by outside caterers). Then we went up to our clean spacious room and after a very stressful few hours caused by the flight cancellation found the shower and clean sheets the perfect antidote.
We needed to leave the hotel at 6am to catch our new flight to New York. The wake-up call was punctual. The hotel shuttle was waiting for us at the appointed time and because we were leaving before the complementary breakfast we were supplied with a "grab bag".
Only downsides were some aircraft and traffic noise, not intrusive but frustrating to hear jets taking off when your own flight had been cancelled.
Absolutely full marks to the hotel and its staff for turning a bad ending of the day into a good one.
- Official Description (provided by the hotel):
- Hampton Inn and Suites ... more less
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- Also Known As:
- Hampton Inn And Suites Charlotte Airport Hotel Charlotte
- Hampton Inn Charlotte