We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“No surprises” 5 of 5 bubbles
Review of Drury Inn & Suites Charlotte Northlake

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Drury Inn & Suites Charlotte Northlake
Ranked #4 of 176 Hotels in Charlotte
Certificate of Excellence
Northport, New York
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“No surprises”
5 of 5 bubbles Reviewed 14 January 2014

During our trip up North for Christmas Holiday my husband and I stayed at the Drury Inn for the first time. The lobby was clean and inviting. The front desk staff were extremely helpful and friendly and our room was spotless! This is also a pet friendly hotel but there was no odor of pets or any noise. We will definitely stay at a Drury Inn again. Our only complaint is that there are not enough of them to be in every state. Especially up North where we travel quite often.

  • Stayed December 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Buddybites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

726 reviews from our community

Traveller rating
    528
    155
    32
    7
    4
See reviews for
325
180
33
87
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (123)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
Tampa, Florida
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 13 January 2014

We stayed at the Drury Inn after the Panther's game. It is located right across the street from the Northlake Mall with lots of restaurants and stores. The hotel was exceptionally clean and staff friendly. Best of all, I got a great night's sleep! Difficult to do on the road... I recommend this hotel.

Room Tip: We upgraded to a two room suite. It was just a bit more. I used a AAA discount. We appreciated th...
See more room tips
Stayed January 2014, travelled with family
Helpful?
1 Thank winkusm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Greenville, South Carolina
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 11 January 2014

My family has just recently started staying at Drury Inn's. We have a big dog and 3 kids and there was plenty of room for us all. They are very helpful and nice and remembered my stay from the previous trip we took there. The evening food, drinks and snacks were great and we also got breakfast. We worth the stay

  • Stayed December 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank upstatedad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Conneaut Lake, PA
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 8 January 2014

We stay at this hotel when traveling from PA to FL and back with our small dog. This year, leaving PA in snowstorm, we arrived at the hotel 5 minutes before supper/snack time was over. They held dinner for us, and even helped us get our plates ready to carry to our room (our choice to go to our rooms--we could have stayed in the dining area). Soda and popcorn were available until 10, another great help. Breakfast was very good with a nice variety.
We had a great room. Clean, comfortable, and pet friendly. We were able to get on the wireless internet without any problems whatsoever. We heard no noise from outside our room. The only possible negatives were that the bar in the shower was low and the body wash, shampoo and conditioner were in containers in the shower. I find it hard to use the body wash but if you are used to it, supplies are plentiful.
Every staff member we came in contact with was sincerely friendly and helpful. I just can't say enough about them. They were truly wonderful. They helped me find what I needed in the pantry. They never got tired of my questions. They were all very professional. We will stay at this hotel again on our way home.

  • Stayed January 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank cdr370
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Washington, Pennsylvania
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 7 January 2014

Stayed for 1 night on our way home from Florida. Breakfast was outstanding! The front desk clerk, Melissa was very friendly and accommodating. The manager, Lola was so pleasant to talk to and the staff was very friendly and accommodating, We will definitely stay at another Drury Inn in the future. Wish they would come to the northeast area.

  • Stayed January 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank cirogers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Charlotte, North Carolina
Level Contributor
43 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 3 January 2014

We experienced a power outage in our neighborhood and with the temperatures expected to be in the 20's staying in the house was not an option. We made some quick phone calls and found this one. Although this site has been around since 2008 we had never stayed here before. The service from the front desk (thanks to Geneva who was working) to the maintenance person who gave us a jump when my battery died we have no complaints about the hotel.

We really enjoyed the free breakfast selections and my husband really enjoyed the coffee which is not really like him. I enjoyed the free wi-fi, which had a strong signal and accommodated my laptop and my Kindle Fire. The bed, what can I say - it was perfect and we both slept great. I like all of the marble in the bathroom.

If I had one suggestion for the hotel it would be to provide more outlets or better yet, provide a strip at the desk so that your business travelers can plug in not only their laptops, but other chargers that they may have with them including cell phones and other electronic devises. We really enjoyed ourselves and will be back.

Room Tip: Rooms away from the elevators are quieter.
See more room tips
  • Stayed January 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Mer82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ponte Vedra Beach, Florida
Level Contributor
120 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 bubbles Reviewed 31 December 2013

On return visit, the basic hotel remains very good, with excellent caring staff, great breakfast choices, large and comfortable rooms. However, room carpet needed to have spots removed and furnishings starting to show wear. Suggest that the hotel maintain a list of which pets have previously occupied rooms, as some people are allergic to cats(as was my wife). We could not be certain if a cat had previously occupied the room. Likewise, would suggest that night desk staff have full access to housekeeper supplies on holidays, as kleenex were in short supply.

  • Stayed December 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank sanford1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DruryHotels, General Manager at Drury Inn & Suites Charlotte Northlake, responded to this review, 7 January 2014
Thanks for choosing Drury Hotels! We appreciate hearing from our guests and are happy to hear that you were very pleased with the staff, your room and breakfast during your stay with us. We are sorry to hear, though, that the maintenance and upkeep of your room was not what you expected and deserved. Your comments have been passed along to both our housekeeping and maintenance departments so they may act promptly to resolve the problem. It is our mission for our guests to enjoy a comfortable and clean stay! We truly appreciate your business and do hope to see you again soon.

Warmest regards,

Katherine Conrad
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Charlotte hotels
6.3 mi away
Holiday Inn Charlotte-University Place
15.4 mi away
Homewood Suites by Hilton Charlotte/Ayrsley
19.2 mi away
Homewood Suites by Hilton Charlotte Ballantyne Area
Show Prices
Show Prices
Show Prices
13.0 mi away
Home2 Suites by Hilton Charlotte I-77 South
14.1 mi away
Hampton Inn & Suites Charlotte - South Park
15.1 mi away
Hyatt Place Charlotte/Arrowood
Show Prices
Show Prices
Show Prices

Been to Drury Inn & Suites Charlotte Northlake? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Drury Inn & Suites Charlotte Northlake

Property: Drury Inn & Suites Charlotte Northlake
Address: 6920 Northlake Mall Drive, Charlotte, NC 28216
Phone Number:
Region: United States > North Carolina > Charlotte
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Charlotte
#8 Romantic Hotel in Charlotte
#10 Best Value Hotel in Charlotte
#11 Business Hotel in Charlotte
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Drury Inn & Suites Charlotte Northlake 3*
Number of rooms: 180
Official Description (provided by the hotel):
Drury Inn & Suites Charlotte Northlake is conveniently located off I-77 and I-485. This north central suburb is close to Lake Norman and only 15 minutes from downtown Charlotte attractions like Bank of America Stadium. In addition to free hot breakfast every morning, we serve free hot food and cold beverages every evening at our 5:30 Kickback(R). ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Travel Republic (UK), Drury Hotels Company, LLC, Agoda, Hotels.com and Odigeo so you can book your Drury Inn & Suites Charlotte Northlake reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Drury Inn & Suites Charlotte Northlake Hotel Charlotte
Drury Inn And Suites Charlotte Northlake
Drury Inn Charlotte

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing