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Reviews (811)
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All reviewsnorthlake mallbaked potatofree popcorna large shopping mallevening kickbackparking lotfree dinneroff the highwayroom suitetwo queen bedshot breakfasthot tubawesome hotelnorth carolinayogurtwould definitely stay here againeasy access
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Reviewed 9 September 2017

We found this reasonably priced hotel right next to I-77 on the northern outskirts of Charlotte NC. Our original intentions were to swim; but there were too many people in the pool. The pool was half indoor/half outdoor with a partition. I believe there also was a hot tub. The room cost aboout $155 for the night for 4 adults and a child. It was a suite with two queen beds in one room and a pull-out sofa in the other. We arrived just in time to go to their version of happy hour with two complementary drinks per adult guest and some comfort food (this prevented us from going out to eat outside of the hotel). The service was good, the staff was friendly and the morning complementary breakfast was adequate. There was a police temporary booth set outside (with camera ) as the facility was inside of a mall and the police were addressing recent car break-ins; but we did not experience any problems.

Room Tip: Pick a room facing the front parking lot; if available
  • Stayed: September 2017, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank Rudy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 September 2017

Drury Inn Northlake has the absolute best staff ever and the best amenities. All of our corporate employees prefer to stay here too. It appears that Drury takes great care to retain its staff because everyone seems really happy to work for Drury and it shows in how guests are treated. Its really nice to check in and have the pleasure of working with the same front desk folks. Always a pleasure. I am a Sales Manager and I notice these things and am more than happy to share my comments - especially if my comments are good! Drury Northlake rates an A+++++++++

  • Stayed: September 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank 158lyndab
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 September 2017 via mobile

We felt very taken care of. This hotel has a lot of extras that make a difference. The free breakfast, free popcorn and free adult beverages were convenient and appreciated. Hotel staff was friendly and helpful, even when we got in at 1:45am!

Stayed: September 2017, travelled with family
Thank reneeman3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 August 2017

The staff at this Drury truly go above and beyond from the first moment to make you feel welcomed. We have been to this hotel several times in the past and it keeps getting better. This latest experience was over the top. The value that Drury provides is second to none and it is no wonder why they are receiving the awards they do. With that said, I just wish they had more locations. Keep up the great work!

Stayed: August 2017
Thank FoutsNC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 August 2017

This is our second time staying at the Drury Inn in Charlotte (Northlake) as a stop over while driving down to Florida. We didn't get to the hotel until about 6 pm and check in was a breeze. Seems like everything is included in this hotel. It was a little more than the other hotel we were looking at but definitely worth it as it comes with like I said, pretty much everything!!!! When we arrived at the hotel, at check-in, receptionist told us that dinner is just being served - which was included in our stay, great surprise!!! Nice to have a hot meal after being on the road since 4 am!! By all means, the food aren't 5 star restaurant quality, but considering, it was good enough!!! Pop, water, coffee and tea are also included, and you may purchase alcoholic beverages, but my husband and I were also given vouchers for two free alcoholic beverage of our choice each, and bonus, free unlimited popcorn, which my daughter loved!!! There's also free parking, free wifi and free hot breakfast in the morning!!! We were on our way down to Orlando, FLA, so the next morning, we were up quite early but we were still able to catch breakfast. They served a variety of items included scrambled eggs, cereal, assortment of bread, waffles, hot cereal, fruits and pastries, as well as coffee and tea. (Ample amount of seating as well).

Rooms were spacious and clean, no issues there. Beds were comfortable, much needed after a long day on the road that's for sure!!! My daughter was also able to take advantage of their pool. It's not the biggest but it's good enough. The pool was both indoors and outdoors with a divider. There's also a small hot tub in there which I believe is kid friendly.

Check out was again a breeze. No issues, no fuss, no muss!!!!

We are glad we returned to Drury Inn, even though we weren't there for very long, it was still an enjoyable stay. We will definitely be staying here again no questions asked if ever we drive down south again!!!!

  • Stayed: July 2017, travelled with family
    • Value
    • Cleanliness
    • Service
Thank Camille P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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