We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Should change name to Super 8” 1 of 5 bubbles
Review of The Ritz-Carlton, Charlotte

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
The Ritz-Carlton, Charlotte
Ranked #18 of 176 Hotels in Charlotte
Certificate of Excellence
GreenLeadersSilver level
Shanghai, China
2 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Should change name to Super 8”
1 of 5 bubbles Reviewed 18 June 2013

This hotel is located directly across from a very loud outdoor concert hall and the staff has a difficult time understanding how to provide five-star service. Until they change their ways I will stay elsewhere.

  • Stayed April 2013, travelled on business
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
3 Thank Francis B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

575 reviews from our community

Traveller rating
    410
    92
    33
    24
    16
See reviews for
100
201
35
149
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (138)
Date | Rating
  • English first
  • German first
  • Russian first
  • Spanish first
  • Any
English first
Charlotte, North Carolina
Level Contributor
36 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 bubbles Reviewed 16 June 2013

This hotel is top notch as you would expect from a Ritz. The thing I love about the Charlotte Ritz is that it's super modern and chic. The lobby area is awesome and the bar has a cool uptown feel. I got ready at the hotel before my wedding and stayed here on my wedding night. They were absolutely fantastic and followed up with us several times to make sure things went as planned. My husband and I recently spent time at the spa and enjoyed that too. The facilities are very nice and everything you hope to find from a high end spa. I hate to say but we were a bit disappointed with the massages. Certainly not the best I've had, but they were the most expensive we've had. I think they need to consider upgrading the talent in the spa for sure. Overall, love the hotel and the rock star service they provide.

  • Stayed June 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank jfrazie6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Charlotte, North Carolina
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 3 June 2013

This is an outstanding hotel - food, bar scene, amenities, etc. However, if you stay in this hotel on a Friday or Saturday night, you will not be sleeping. There is a night club entertainment complex across the street and you will hear the thumping base (their white noise machines or ear plugs are no match for this) and crowd noise if you stay on the Trade Street side of the hotel. The hotel called the police at midnight the noise was so loud when we had to move to another room during our stay. You have been warned.........

Room Tip: Do not accept a room on the front side of the building!
See more room tips
  • Stayed May 2013, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank CLTNC1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wilmington, North Carolina
Level Contributor
24 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 31 May 2013

It should be no surprise that this is the best hotel in Charlotte, NC. Trendy and beautiful. We had my stepdaughter too and she loved it. The pool is awesome and hot tub too. Great views of Charlotte. It's very spa like. I loved our room. It was the nicest, most updated Ritz I'd ever stayed in.

  • Stayed June 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Eliseccu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Charlotte, North Carolina
Level Contributor
48 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed 28 May 2013

Words can not describe how well one is treated here. The lady at the front desk, Carla, made our anniversary as special as possible by working hard and upgrading us to the presidential suite. It was everything we dreamed that an anniversary could be. From Jon and Gaston out front of the hotel, to Carla, Christian, Josh, and Troy at the front desk, and also Marie and Courtney at the bar, we feel like family to these folks and they are all very dear to us now. If you want one of the greatest hotel experiences ever, you go to the Ritz Carlton Charlotte. Thank you all so much again we will never forgot your professionalism and kindness!

Room Tip: EVERY room is state-of-the-art. There are integrated televisons in the bathroom mirrors to give you...
See more room tips
  • Stayed May 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jack A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jacksonville Beach, Florida
Level Contributor
72 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 bubbles Reviewed 23 May 2013 via mobile

One of the better hotels I have stayed at. Service is superb, the rooms are well appointed (the beds are so comfortable), and the location was great. Lots around there but the bar in the hotel is good for appetizers as well. I would definitely recommend.

  • Stayed May 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Miss650
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Asheville, North Carolina
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 19 May 2013

The Ritz Charlotte NC carries in it's decor and atmosphere the elegance, technology, and modern comfort you expect from the brand. What was not expected was the complete professionalism, and overwhelming hospitality of the staff. Upon check in Mark greeted us warmly checked us in quickly, and inquired not only of how he could assist with our hotel stay but how he could help with the details of our entire trip. From the start Mark made our family feel confident that if we needed anything it would be his pleasure to assist. Mike, our bellman also gave us excellent service. He was helpful several times with directions and went above and beyond. Each time as we entered the hotel he always asked thoughtful and helpful questions. He gave us directions twice. Jen in the resteraunt gave quick service. We were in a hurry ( unfortunately) and everything was prompt and as ordered. Our compliments to the kitchen staff and chef the food was five star all the way. We had a few questions upon checkout. Carla made wrapping everything up quick and painless with a smile.

  • Stayed May 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Kellie P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Charlotte hotels
Second Ward
Omni Charlotte Hotel
Omni Charlotte Hotel
#36 of 176 in Charlotte
4.0 of 5 bubbles 1,846 reviews
Second Ward
Westin Charlotte
Westin Charlotte
#29 of 176 in Charlotte
4.0 of 5 bubbles 1,467 reviews
Show Prices
Show Prices
Show Prices
Second Ward
Hilton Charlotte Center City
Third Ward
Charlotte Marriott City Center
Show Prices
Show Prices
Show Prices

Been to The Ritz-Carlton, Charlotte? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Ritz-Carlton, Charlotte

Property: The Ritz-Carlton, Charlotte
Address: 201 East Trade Street, Charlotte, NC 28202
Phone Number:
Region: United States > North Carolina > Charlotte > First Ward
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Luxury Hotel in Charlotte
#5 Green Hotel in Charlotte
#13 Romantic Hotel in Charlotte
#14 Business Hotel in Charlotte
#31 Family Hotel in Charlotte
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — The Ritz-Carlton, Charlotte 5*
Number of rooms: 146
Official Description (provided by the hotel):
Located in the heart of vibrant Uptown Charlotte, The Ritz-Carlton, Charlotte, is a luxury hotel that brings an urbane sophistication through its innovative restaurants, dramatic skyline views, penthouse Spa & Wellness Center, spacious guest rooms and suites, and its environmental commitment that is rarely seen in a contemporary urban hotel. Included in the prestigious Condé Nast Traveler Gold List and Travel + Leisure World's Best Hotels, The Ritz-Carlton, Charlotte is perfect for families and couples, business executives and groups, each destined to enjoy an unforgettable experience just steps from the city's cultural heart. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Odigeo, Marriott, Agoda, Travel Republic (UK), Hotel.de, HRS, Ebookers and TravelUp so you can book your The Ritz-Carlton, Charlotte reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Ritz-Carlton, Charlotte Hotel Charlotte

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing