I need to preface this review by disclosing that prior to this stay, we had NEVER stayed in a five star hotel so we're not used to the level of service associated with such an establishment. With that said, we found the Ritz Carlton to be an outsanding hotel. My family and I were very pleased with our short stay.
The amenities at the Ritz Charlotte are abundant. The fitness center is incredibly comprehensive. The entire top floor is devoted to it. The fitness floor includes the aqua lounge (a pool, hot tub and plenty of lounge chairs), a cycling room - a room full of exercise bicycles, a room full of mats (yoga room, perhaps) and a large room with state-of-the-art cardio and strength training machines. There were lots of towels and robes to use after a dip in the pool or a vigorous workout.
I requested and paid for two adjoining basic rooms for my family of two adults and two girls. What I got was a large suite (parlor suite) and an adjoining deluxe room. Both rooms were fabulous.
The parlor suite included a foyer, powder room, living room marble bathroom and king bedroom. The deluxe room had two queen beds, a desk/sitting area and a marble bathroom.
The beds were luxurious with soft sheets and down comforters. The bathroom had a deep tub, spacious shower, a toilet stall with telephone and double sink area with a television embedded in the mirror.
The rooms had lots of little extras. Slippers, a sewing kit, bath beads, Qtips, mouthwash and all kinds of soaps, lotions and hair products. The desk area even had a stapler and paper clips. For entertainment, there was a DVD player, a CD player/iPod docking station and flat screen TVs in the living room, and bedrooms. There was also a white noise machine to assist with sleeping and a CD in the bedside CD player that had soothing sounds like a babbling brook, rain, etc.
The service to me was outstanding. Housekeeping made up our room in the evening for turn down service. I counted six people standing at the door in the lobby area to open the door, get your car, help with luggage, answer questions, etc. At check in, an employee stood in the lobby with sparkling wine. Someone else was working on ice cream cones with homemade cones.
The only negative that I can think of is that they charge $30/night for valet parking and $10/day for wireless internet. You may be lucky to get a AAA rate that includes parking. I think wireless is free in the lobby. We were on a high floor but still heard the noise from the night clubs across the street. The noise was not intrusive and we slept like babies
We found the Ritz Carlton in Charlotte to be the best place we ever stayed. The hotel offers extremely reasonable weekend rates considering the luxurious spacious rooms, endless amenities and fabulous service.
- Official Description (provided by the hotel):
- Located in the heart of vibrant Uptown Charlotte, The Ritz-Carlton, Charlotte, is a luxury hotel that brings an urbane sophistication through its innovative restaurants, dramatic skyline views, penthouse Spa & Wellness Center, spacious guest rooms and suites, and its environmental commitment that is rarely seen in a contemporary urban hotel. Included in the prestigious Condé Nast Traveler Gold List and Travel + Leisure World's Best Hotels, The Ritz-Carlton, Charlotte is perfect for families and couples, business executives and groups, each destined to enjoy an unforgettable experience just steps from the city's cultural heart. ... more less
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- Also Known As:
- The Ritz-Carlton, Charlotte Hotel Charlotte