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“Fun & Hip Stay”

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Aloft Charlotte Ballantyne
Ranked #43 of 178 Hotels in Charlotte
Certificate of Excellence
GreenLeadersPlatinum level
Reviewed 29 May 2014

This hotel is different. A good different. Pool table in the lobby. Board games to play. Bed is pretty good. Bathroom and electricity has gone green. Location is good. Quiet area. To enjoy the 'Ballantyne Lifestyle' without the the Hotel & Lodge price tag, this is the place to stay!

  • Stayed: May 2014, travelled as a couple
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Thank TravelBishop
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rebecca W, Manager at Aloft Charlotte Ballantyne, responded to this reviewResponded 30 May 2014

Dear TravelBishop,

We are so glad you were able to enjoy the 'Ballantyne Lifestyle' at our property! It's wonderful that you were able to take advantage of our board games and pool table in re:mix. Our green program is always exciting for new aloft guests, and we thank you for opting into the MAGC program (Make A Green Choice). We hope your next journey to Charlotte brings you to Aloft!

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Reviews (366)
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167 - 173 of 366 reviews

Reviewed 28 May 2014

Stayed here for one night recently. Rooms were comfortable and a decent size. Shower & toilet were slightly too "open plan" for me, but there was a sliding door if needed.

Staff were welcoming, helpful and efficient. The free shuttle bus is great and is offered readily.

Didn't use the pool or eat the food. Free coffee was very welcome!

Will stay here again when in Ballantyne.

  • Stayed: May 2014, travelled on business
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Thank abonae
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rebecca W, Manager at Aloft Charlotte Ballantyne, responded to this reviewResponded 29 May 2014

Dear abonae,

Thank you for taking the time to write a review. We are thrilled to know you found our rooms to be comfortable and the staff to be helpful. We are so glad you were able to take advantage of our complimentary local shuttle service. We understand that our guest room design is not traditional and we are happy to accommodate any special requests you may have. If you need assistance with making your reservations, please feel free to contact me directly at rwhitmarsh@aloftcharlotteballantyne.com.

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Reviewed 11 May 2014

Was looking for a local place for a quick getaway to celebrate our wedding anniversary. Found it here. Friendly staff, great location, nice accomodations, reasonably priced. This is a hidden gem and we will repeat.

  • Stayed: May 2014, travelled as a couple
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Thank Rick K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rebecca W, Manager at Aloft Charlotte Ballantyne, responded to this reviewResponded 12 May 2014

Dear RickK,
Thank you for choosing to spend your Anniversary with us! We appreciate your comments, and are glad you found our team friendly, and the location convenient. We look forward to your next visit!

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Reviewed 5 May 2014

Aloft attempts to be a cooler more budget oriented W from the starwood chain. It definitely tries hard with the hard floors in the room, shower instead of bath and lobby with bar and pool table and use of trendy words for the various areas.

At the end of the day this is a budget minded hotel like Hilton Garden inn with a bar and different design aesthetic. I could have given this place 4 stars but a couple things caused me not to.

First the good. The beds were comfortable as they had a mix of down and polyester pillows for those with allergies. I like the dispensers for the body wash and shampoo as always find the mini bottles wasteful. TV was nice as had multiple channels of Showtime though no PPV movie that I could tell of. The bar was good as had pretty much every brand of liquor you want plus a few beers on tap. I also like the pool table though would have preferred a regulation one instead of bar size as they had the room. Also the rack was a bit too big and made it hard to create a packed rack. The gym and pool also looked nice though did not use either. Hotel had washing facilities on some of the floors. They also have a shuttle that will take you within a mile though not sure how long need to wait to get picked up so ended up just driving.

Things that detracted from stay was that the food at the bar was pretty bad as was served food in plastic container and the pizza tasted like cardboard. I think it would have almost been better if they did not has food choices and left it to you to grab food from their deli like selection or from places in the area.. Had two bad service issues at the hotel as had booked over the phone and was given two queen beds and was not asked if that is what I wanted from the desk. Also they mixed up my bill as was charged 40 dollars more for the room than what was quoted. This took two attempts to fix at the front desk. Lastly and this is not surprising considering area is that the place is dead on Fridays and Sundays as bar was packed on Thursday when arrived but on weekend it clears out though heard the one near the Epicentre is packed.

That being said if looking during the week for a more budget minded hotel than the Ballantyne next door or have to be in the area and want some faux trendiness and a decent bar this place will suit the bill and will not leave your wallet too drained. I think I will return to the Rennascience in Southpark when come back to Charlotte as would have stayed there this time but it was booked up due to the golf tournament in town.

Room Tip: Do not pay extra for golf view as not that much different than other view.
  • Stayed: May 2014, travelled with family
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1  Thank bccorb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rebecca W, Manager at Aloft Charlotte Ballantyne, responded to this reviewResponded 7 May 2014

Dear bccorb,
Thank you for choosing to stay with us during your recent trip to Charlotte and for your review. We are happy to hear that you found our beds comfortable and that you appreciate our green initiatives but we do understand that our design does not appeal to everyone. We apologize that the food provided at our w xyz bar did not meet your expectations, and also that you experienced difficulties with your billing but are pleased to hear they have since been resolved. We do hope you will give Aloft Charlotte Ballantyne another try in the future, and would be happy to assist you directly in making your next reservation to ensure you receive your choice bed type. Please don’t hesitate to call us directly at 704-247-2244. Thank you again for trying our hotel!

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Reviewed 30 April 2014

I have stayed at a few Alofts and this is exactly what I expected. Convenient, reasonably priced. Feels newer and has more of a fun vibe. I would stay here again. The gym has what you need with a cardio machines and dumbbells. I like the pool table in the lobby as well.

  • Stayed: March 2014, travelled on business
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Thank EJG4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rwhitmarsh01, General Manager at Aloft Charlotte Ballantyne, responded to this reviewResponded 1 May 2014

Dear EJG4,

Thank you for your review! We are so happy to know you enjoyed your experience and the overall vibe of the hotel. We are glad you liked the gym and pool table as well! Thank you for staying with us and we hope to see you again!

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Reviewed 18 April 2014

new property with a happy service and truly southern hospitality. the rooms and beds are nice as well as the sound proofing. the rooms facing the golf course are nicest. the front office staff and the bar staff are very helpful and knowledgeable of the area.

Room Tip: take golf course facing rooms
  • Stayed: March 2014, travelled with family
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Thank ViralAhmedabad_India
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rwhitmarsh01, Manager at Aloft Charlotte Ballantyne, responded to this reviewResponded 22 April 2014

Dear ViralAhmedabad_India,
We are happy to hear you found our staff to be helpful, and that you enjoyed the southern hospitality of our team while recently visiting with us. We hope you will return to see us again soon!

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Reviewed 11 April 2014

Everything about the hotel is spot on - clean, comfy, modern, visually pleasing, etc, etc. But I really want to mention the staff. Wow - so friendly and accomodating. They take customer service to a new level. I especially want to mention Hugh from the front desk. The Aloft hotel is very lucky to have someone like him on staff. When you think of who you want to be "customer-facing" Hugh comes to mind. Thanks for a terrific stay.

  • Stayed: April 2014, travelled on business
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Thank 3hundrd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rwhitmarsh01, Manager at Aloft Charlotte Ballantyne, responded to this reviewResponded 15 April 2014

Dear 3hundrd,

Thank you for your kind comments! We are thrilled our staff exceeded you expectations. We truly are lucky to have Hugh on our team. We look forward to welcoming you back!

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Additional Information about Aloft Charlotte Ballantyne

Address: 13139 Ballantyne Corporate Pl, Charlotte, NC 28277-2840
Phone Number:
Region: United States > North Carolina > Charlotte
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Charlotte
#28 Business Hotel in Charlotte
#30 Family Hotel in Charlotte
#30 Romantic Hotel in Charlotte
Price Range: £92 - £220 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Aloft Charlotte Ballantyne 3*
Number of rooms: 136
Official Description (provided by the hotel):
Celebrate your style at Aloft Charlotte Ballantyne Hotel, set along the grassy greens of The Golf Club at Ballantyne in an upscale lifestyle community, and in the heart of Ballantyne Corporate Park. ... more   less 
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Also Known As:
Aloft Charlotte Ballantyne Hotel Charlotte

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