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“Pleasantly Surprised!”

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Red Roof Inn Charlotte UNCC
Ranked #114 of 178 Hotels in Charlotte
Deltona, Florida
Level 5 Contributor
55 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“Pleasantly Surprised!”
Reviewed 15 May 2013 via mobile

Yes, as some of the reviewers state, the rooms are a bit dated. But, our room was clean and comfortable.

But, the biggest highlight was Andre! What a wonderful man! Very nice and extremely attentive and helpful! And most impressive, the following morning at breakfast he remembered us by name!

I'd stay here again and hope Andre is there!

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Karen P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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203 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (49)
Date | Rating
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  • Italian first
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  • Any
English first
Charlotte
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 14 May 2013

This is the third RRI that I have stayed in the past two weeks. If there has been renovation (mentioned in other reviews) I did not see it. Combining smoking and non-smoking rooms means everyone gets a smoke saturated room. Hallways stink, black mold in the bathroom, fan doesn't work and switch was broken off, 4-cup coffee pot only had 10-cup coffee packs, and garbage was left in the room.
I made the mistake of thinking I could get through it for the two nights I needed to be in town - wrong choice. After a bad night's sleep, breakfast the first day consisted of cereal, warm milk and cold coffee. The waffle irons were shut off because one of the staff forgot to buy spray Pam. Orange juice was "out of order" and had been for awhile.
A previous review mentioned the staff were courteous - true; but I would rather have quality service and a little attitude than smiling incompetence and shoddy management.

Stayed May 2013, travelled on business
Helpful?
1 Thank SeekingSleep
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 6 Contributor
358 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
Reviewed 12 May 2013 via mobile

Travel for a living and being a Redi-Card member I usually stay at RRI when available. This particular hotel may possibly be the worst in my stays with them. The front desk clerks are not very friendly or helpful at all. The hallways for lack of a better word just plain stink. Room was smoke smelling and outdated. Curtains had dozens of cigarette burn holes. Carpet was filthy and had urine smell. Furniture very outdated and badly chipped. Bathroom very small and shower head didn't work. Bathroom toilet wouldn't flush. Continental breakfast wasn't any better. Both waffle irons were ooen with burnt stuck waffles in them. Cereal was outdated and needed to be trashed. Never again. Keep driving.

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank harryscards
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chatham, Ontario, Canada
Level 3 Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 10 May 2013

Stopped here on the way to florida for 1 night here's the list: no serior discount due to 2 concerts, pot smell in 1st room in non smoking area, 2nd room no light bulbs, no battery in smoke dectector, party next door till 3, called complained and 1/2-1 hr later did something about it, animal urine smell within the first 6 rooms in the hall way, We drove from ontario canada and were tired and figured that all hotels would be booked due to concers in town. Explained everything the next day to the next hotel clerk and no compensation what so ever. Just "oh i'm sorry" hope your trip goes better. Please take the time and shop elsewhere. I think we would have been better off spending the night in the car even after all that driving from Ontario Canada.

Room Tip: Take the time to ask the clerk to see the room first before checking in. And if you can tell it'...
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  • Stayed May 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Cat M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Basking Ridge, New Jersey
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 May 2013

Based on recent favorable reviews, I booked a room here May 3, one night. It was well priced but the bathroom was disgusting. There was bodily hair on the floor swept to the side. I didn't dare take my socks off. The toilet ran and the light in the bathroom could not be turned off. A barking dog when when we arrived across the way. The other room across the way had a man yelling the F word. Our key did not work so we had to go down & up the stairs again (no elevator) to get another key.I would not recommend this hotel to anyone.

  • Stayed May 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 5togo07920
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 3 Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 4 May 2013 via mobile

Room ok but had to be switched to another room because of super strong chemical odor! Location a bit sketchy. Prob wouldn't return. Check your room before you stay!! Front desk staff was very helpful though!

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Missy6996
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 3 Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 4 May 2013 via mobile

Location looked a bit scetchy. Front desk emoloyees were very nice and helpful. We booked 2 rooms for the weekend. One was recently renovated while ours was not. The smell in the hallway as we wall to our rooms was terrible but it got way worse when we opened our door. It had a strong chemical odor. Out other room smelled fine. I told the front desk clerk who immediately came to see for himself. He agreed it was bad but had no other room to move us to as they were booked. He did go get us some room spray and promised to move us the next night. Wasn't terrible hotel and the service was great but I'd def want to see my room in advance next time.

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Missy6996
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Red Roof Inn Charlotte UNCC

Property: Red Roof Inn Charlotte UNCC
Address: 5111 Equipment Dr, Charlotte, NC 28269-5015
Region: United States > North Carolina > Charlotte
Amenities:
Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool
Hotel Style:
Ranked #114 of 178 Hotels in Charlotte
Price Range (Based on Average Rates): £
Hotel Class:2 star — Red Roof Inn Charlotte UNCC 2*
Number of rooms: 87
Official Description (provided by the hotel):
The Red Roof Inn University of North Carolina Charlotte is ideally located within 5 miles of popular attractions, including The University of North Carolina, Lowes Motor Speedway, Metrolina Expo Trade Center, and Bank of America Stadium.Red Roof Charlotte UNCC is renovated with all new rooms, contemporary furniture, new bathrooms, a comfortable easy chair and more. Free continental breakfast offered daily 7am to 10am. Enjoy free popcorn in the evening—it’s a great way to end a hard day of work or play. Guests will also enjoy relaxing in the seasonal outdoor pool and working out in the well equipped fitness room. All rooms offer free WiFi and dataport. Experience our complimentary coffeehouse-style coffee & tea. One well-behaved family pet per room is welcome. ... more   less 
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Also Known As:
Red Roof Inn Charlotte Uncc Hotel Charlotte

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