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“Don't waste your time”

P.F. Chang's Northlake
Ranked #334 of 2,388 Restaurants in Charlotte
Dining options: Reservations
Restaurant details
Dining options: Reservations
Charlotte, North Carolina
Level 6 Contributor
56 reviews
27 restaurant reviews
common_n_restaurant_reviews_1bd8 93 helpful votes
“Don't waste your time”
Reviewed 20 April 2014

Poor customer service, questionable quality of food. I've given this place more than one chance, but customer service is always lacking, bordering rude and food quality is iinconsistient. Much better choices in the area.

  • Visited April 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank BSQ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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155 reviews from our community

Visitor rating
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    10
    11
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Dutch first
  • English first
  • Portuguese first
  • Any
English first
Lake Norman, North Carolina
Level 6 Contributor
113 reviews
82 restaurant reviews
common_n_restaurant_reviews_1bd8 42 helpful votes
“Good food but quite pricey.....”
Reviewed 24 March 2014

Hadn't been to PF Chang's in a long time so we decided to try it this past weekend. Service was great, used the online reservation system and only waited about 10 minutes once we got there. Pretty good for a Saturday night. Food was good, Mongolian Beef is excellent as are the spring rolls and calamari. Wasn't fond of the sweet and sour chicken, too sweet. Overall our dining experience was good but with the prices being so high, we won't rush back.... In that price range, there are too many other fine dining places to choose from.

  • Visited March 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank unclehummer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lenoir, North Carolina
Level 5 Contributor
89 reviews
63 restaurant reviews
common_n_restaurant_reviews_1bd8 28 helpful votes
“Love PF Changs all over the place!”
Reviewed 23 March 2014

If you love PF Changs, you'll like this place. It's not my favorite PF Changs that I've been to (that on is in Raleigh) but, everything i've gotten here has been very good. The servers are great and the egg drop soup is wonderful! I love the dynamite shrimp (it's an appetizer but, I get it as my entree with some spicy green beans). Will go back!

  • Visited October 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank mackncsu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Charlotte, North Carolina
Level 3 Contributor
15 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
“Don't bother believing the hostess station”
Reviewed 9 March 2014 via mobile

Called ahead and advised ther was no wait. Arrived 10 minutes later to find people waiting. Inquired about the wait and told 40-45 minutes! When asked why were told people with reservations showed up? Sorry but WTH? Why lie and pretend you have no wait then tell folks some lie when they arrive? Bad customer service for such a good resturant luckily there are other places nearby that are honest with people and set realistic expectations. Also this location has gotten a bit rundown since opening years ago and could stand some maintenance inside and out.

  • Visited March 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank StephenDVC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Charlotte, North Carolina
Level 6 Contributor
850 reviews
554 restaurant reviews
common_n_restaurant_reviews_1bd8 387 helpful votes
“Nice dinner, friendly service”
Reviewed 14 January 2014

We recently visited this PF Chang's, had been a while since we had been there. The food was very good, and our servers were very friendly. The Miso Chicken and the Walnut Shrimp were both excellent and I would definitely recommend both dishes. Overall a good place, a tad on the pricey side for sure.

  • Visited January 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank jrobba
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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