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“A one night stopover on a road trip”

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Fairfield Inn & Suites Charlotte Matthews
Ranked #37 of 177 Hotels in Charlotte
Certificate of Excellence
Level Contributor
92 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
“A one night stopover on a road trip”
5 of 5 bubbles Reviewed 11 July 2014 via mobile

We stayed one night last week. We rolled in around midnight and left by eight but slept great! The hotel has a great location, comfortable beds, clean rooms and good breakfast.
The people at the front desk were very friendly.
The only negative was that the walls were a bit thin. We could hear the people next door but we were so tired that it didn't matter much.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank StephySunshine5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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401 reviews from our community

Traveller rating
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    9
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (74)
Date | Rating
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English first
Grayson, Georgia
Level Contributor
4 reviews
5 of 5 bubbles Reviewed 9 July 2014

Thankful for the phone call I just got from Nikki about my previous reservation and upcoming reservation. Appreciate it when folks go the extra mile! This is the kind of service I have come to count on as a Marriott Rewards loyal member.

  • Stayed July 2014, travelled on business
    • Service
Helpful?
Thank Philip S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arden, North Carolina
1 review
5 of 5 bubbles Reviewed 29 June 2014

Nikki was at the desk when I checked in. She was warm and friendly. She made my check in incredibly quick and easy. She made a room change for me that put me two doors down from the conference room I was using the next day...AWESOME! The following morning Nikki was there to ensure the room was set up exactly the way we wanted it. When you are facilitating training for 30 people, not having to be concerned about the room/set-up is a blessing. Thank you Nikki for making my stay so enjoyable and effortless!! You are appreciated!!

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MJC80220
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Apex, North Carolina
2 reviews
3 of 5 bubbles Reviewed 23 June 2014

I have stayed at this property twice and would recommend you try and get on the 4th floor. I don't believe there is any insulation between the floors. It sounds like there is a heard of elephants above you and no matter how softly you try to walk you sound like a heard of elephants as well. Not sure what this property could do to correct this.

Lobby area is great and the staff was very friendly. We were in town for the Poweraide State Games with 2 hockey teams so staff had their hands full. Morgan was a great help to everyone.

Room Tip: Get a room on the 4th floor. Any other floor and people are right on top of you. There doesn't...
See more room tips
  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Thom R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Scottsdale, Arizona
Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 23 June 2014

Stayed two nights for my grandson's hockey tournament and was completely satisfied with the accommodations, cleanliness, and friendly staff. All the staff pleasant special treatment by Morgan who works at the front desk. The breakfast was basic but nicely presented and again the staff very friendly. Access is a little hard given the limited visibility from the major street but okay once you know location. All in all a good value.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TravellerScottsdale
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 22 June 2014 via mobile

I give this hotel 4stars it was my first visit and I truly enjoyed it however their was a small problem with my room Nikki fixed it in a matter of minutes....thanks for a job well done and making my stay so special :-) I plan to stay again

Stayed June 2014, travelled with friends
Helpful?
1 Thank Jessica F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 22 June 2014

We stayed here for the Poweraide State Games with our hockey team. Wonderful stay! Morgan at the front desk is top notch! Very patient, helpful and always smiling. Very clean rooms and good continental breakfast. Nice patio area for group meetings. Thank you!

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MelLock5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Fairfield Inn & Suites Charlotte Matthews

Property: Fairfield Inn & Suites Charlotte Matthews
Address: 8540 E Independence Blvd, Charlotte, NC 28227-7783
Region: United States > North Carolina > Charlotte > East Forest
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Best Value Hotel in Charlotte
#19 Business Hotel in Charlotte
#22 Romantic Hotel in Charlotte
#27 Family Hotel in Charlotte
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Fairfield Inn & Suites Charlotte Matthews 2.5*
Number of rooms: 94
Official Description (provided by the hotel):
Our Fairfield Inn & Suites is located 10 minutes from the heart of Charlotte! Come visit us and enjoy our spacious rooms, contemporary design and friendly staff. Our hotel features complimentary breakfast and Wi-Fi, a unique outside patio equipped with a fireplace and grill, indoor pool and fitness center. We also have a 1000 sq. ft. meeting room that can cater to your next event or business meeting. We hope to see you soon! ... more   less 
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Also Known As:
Fairfield Inn And Suites Charlotte Matthews
Fairfield Inn & Suites Charlotte Matthews Hotel Charlotte

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