I came to Charlotte for a conference and needed a place to stay downtown (or, Uptown, as it's called). Hyatt House's location was ideal, the price was good, as were the reviews. I booked a King studio suite which came with a mini kitchen that had a full size fridge, a microwave, and a small stove and dishwasher. The cupboards are stocked with dishes, pots, and pans. This alone makes it a great choice for anyone wanting to cook in the room or who is staying for an extended period of time.
In the room, the decor is somewhat modern, with lots of gray and white accented by purple. The bed was very comfortable, but the pillows were not - they would 'deflate' overnight, meaning they were too flat by morning but too puffy to stack up at night. The bathroom is nice, with a huge and functional shower - the only complaint here is that there are no drawers in the sink vanity, just two open little cubbies, so you can't really put anything 'away'. In addition to the usual soaps, etc., they stocked the bathroom with a small tube of toothpaste. The living room has a couch and a coffee table/ottoman, plus a writing desk. There is no safe in the room.
Notes about the hotel in general: the staff were all friendly and helpful, check-in was smooth, and smoking is not allowed. There is a free breakfast each morning which generally consisted of eggs, some kind of meat (ham, bacon, etc), potatoes, grits, an assortment of pastries, fruit, cereal, coffee, tea, etc. and an omelet station. Also free is the wifi available throughout the hotel and the business center where you can use their computers to print your boarding pass, etc. The location is ideal, near the Epicenter and almost across the street from the bus station. There isn't much of a view, since across the street is a parking lot, but I suspect few hotels in Charlotte have anything approaching a view.
Overall, I enjoyed my stay here and would do so again - especially if I pack my own pillow!
- Official Description (provided by the hotel):
- The Hyatt house Charlotte Center City blends urban chic with the convenience of guest-empowered travel thru intelligent design, stress-free service and free-flowing amenities. Its 163 smartly designed guestrooms + suites feature flat panel TVs, MP3 docking stations and waffle terry bathrobes while free details include breakfast with made-to-order omelets, Starbucks brewed coffee and WI-FI throughout. Sample small plates, sip and socialize at the HBAR or Rooftop Terrace with lounge pool, alluring fireplace and cozy seating. Conveniently located adjacent to Time Warner Cable Arena. ... more less
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