I had never heard of the Hyatt house brand before. We got a great rate of $149 (plus $22 for the valet) and went there to celebrate our anniversary. The lobby area is sleek and modern (albeit a bit too air conditioned!), and the bar/restaurant is beyond that. Large, attractive open spaces.
Our room was nicely appointed and modern too. Full kitchen, with regular sized refrigerator and lots of stocked items if you wanted to cook there...even a cute little 2-top stove!
Really liked the bathroom, with separate (and BIG) shower/toilet area...although why no fan in there? Showerhead is nice and high (no tub however), lots of good hair/body products, towels are big (not fluffy). Sink area nice and tall, with towel racks (surprising how many hotels don't have enough of those around the sink. Could use 4 outlets however, instead of 2.
Our clock wouldn't allow me to set the correct time. We just used our phones instead of calling for a replacement.
Bed is comfortable, with the bedding layered so we could chose whatever amount of covers/sheets worked. Nice big flat screen that swiveled from bed to couch area (although the angle from the couch was a bit hard on the neck). Plenty of storage in the room. Everything seemed to be done with attention to detail and not cheap fixtures.
Breakfast is great. Hard to beat made to order omelets! Plenty of other items as well for all tastes. Only downside for us was the coffee. I know a lot of people like Starbucks, but they should offer an alternative, more drinkable, option for the rest of us.
Staff was helpful and friendly....especially JC. Valet service was smooth and quick. Quick walk (uphill) to the Epicenter and center of downtown. Unfortunately, you have to walk by a porta-potty that is out there...hopefully just while the road work is being completed. The bus station is on the other side of the street, but we felt safe as there was a big security/police presence there and in the entire city.
- Official Description (provided by the hotel):
- The Hyatt house Charlotte Center City blends urban chic with the convenience of guest-empowered travel thru intelligent design, stress-free service and free-flowing amenities. Its 163 smartly designed guestrooms + suites feature flat panel TVs, MP3 docking stations and waffle terry bathrobes while free details include breakfast with made-to-order omelets, Starbucks brewed coffee and WI-FI throughout. Sample small plates, sip and socialize at the HBAR or Rooftop Terrace with lounge pool, alluring fireplace and cozy seating. Conveniently located adjacent to Time Warner Cable Arena. ... more less
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