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“Homewood Suites Arysley, Charlotte, NC”

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Homewood Suites by Hilton Charlotte/Ayrsley
Ranked #5 of 178 Hotels in Charlotte
Certificate of Excellence
GreenLeadersBronze level
Wilmington, North Carolina
Level Contributor
5 reviews
4 hotel reviews
“Homewood Suites Arysley, Charlotte, NC”
Reviewed 12 May 2014

Front desk staff friendly, helpful, and considerate. Food - not great, but price is right. Very convenient location - walking distance to restuarants, bars, cinema. Close to highway. Easy access to office complexes and the airport.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Mary Ann O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David C, General Manager at Homewood Suites by Hilton Charlotte/Ayrsley, responded to this review, 14 May 2014
Good morning Mary Ann,

Thank you for your great review of our hotel! We are all very pleased to see you enjoyed our hotel and the amenitites within the town of Ayrsley. Please keep us in mind the next time you are in Charlotte as we would love to have you back.

Sincerely,

David Cron
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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816 reviews from our community

Traveller rating
    605
    162
    34
    11
    4
See reviews for
285
129
22
297
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (94)
Date | Rating
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English first
Hamilton, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 10 May 2014 via mobile

Nice new hotel. Check in was smooth, room was great size for a family of four.

I was hoping for the best and everything was, especially for the price.

Only down side was an outdoor pool, and the kids were hoping to get a swim in before bed, but no luck.

Would definitely stay again if I was driving through.

Stayed May 2014
Helpful?
Thank Rob M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David C, General Manager at Homewood Suites by Hilton Charlotte/Ayrsley, responded to this review, 14 May 2014
Good morning Rob,

Thank you for taking the time to write an excellent review of our hotel and your most recent stay with us! It is wonderful to hear that you were well taken care and our staff was accommodating. Our swimming pool should be open by Memorial Day weekend if not sooner so hopefully on your next trip you will have the opportunity to utilize it! Thank you again for your positive feedback.

Sincerely,

David Cron
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Maryland
Level Contributor
68 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 8 May 2014 via mobile

It was pretty good. Very small rooms and unless you are next to the elevator is a maze to get through the building which is interesting considering it isn't very large. The breakfast had decent food but it is a free for all with no beginning or ending in terms of a line so be ready to duck and weave. Very clean and the beds were comfortable but the pillows are on the small side and quite squishy. Because the rooms are small the large ac units are a pain and right next to the bed. So whoever is closest has a blast of air in their face. Overall, pretty good but would look elsewhere next time.

Stayed May 2014
Helpful?
Thank swetfam4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David C, General Manager at Homewood Suites by Hilton Charlotte/Ayrsley, responded to this review, 9 May 2014
Thank you for your review of your recent stay with us. I would like to start by apologizing for the inconveniences that you experienced with regards to the hotel layout and your experience with the air conditioning. We have shared your comments and feedback with our team to ensure instances like these do not happen in the future. We hope you will reconsider visiting the hotel again on your next visit to Charlotte. Sincerely,

David Cron
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
Reviewed 7 May 2014

Very clean and supper friendly staff. Hotel is located close to Carowinds theme park and Charlotte Airport. Plenty of restaurants surrounding the hotel and a large movie theater located across the street. Breakfast is first class and the rooms are five star, a must stay.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mihaelutza L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David C, General Manager at Homewood Suites by Hilton Charlotte/Ayrsley, responded to this review, 9 May 2014
Thank you so much for your kind review of our property. I am elated to hear that you experienced a great stay with us and we certainly appreciate your loyalty. We hope to see you soon and we sincerely appreciate your time and your positive feedback which will be shared with our team.

Sincerely,

David Cron
General Manager
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1 review
Reviewed 6 May 2014

Very clean and supper friendly staff. Hotel is located close to Carowinds theme park and Charlotte Airport. Plenty of restaurants surrounding the hotel and a large movie theater located across the street. Breakfast is first class and the rooms are five star, a must stay.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank jennifersZ218BJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David C, General Manager at Homewood Suites by Hilton Charlotte/Ayrsley, responded to this review, 9 May 2014
Good morning Jennifer,

Thank you so much for sharing your recent experience at our Homewood Suites Charlotte/Ayrsley. I am so glad that you were impressed with your accommodations and our staff. I am glad that you were also able to enjoy our amenities such as our complimentary breakfast buffet. It really makes our team blush to hear words like “first class”, “5 Star”. Thanks again for the positive review and your kind words about our hotel and our staff.

David Cron
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Myrtle Beach, United States
1 review
Reviewed 5 May 2014

I was very delighted with the ammenities of the room I stayed in, from the ceiling fan in the living, to the layout of the bathroom and the very equipped kitchen and even walk in closes. The gym was well equipped and the common courtyard was nice to sit on and work in the evenings. The food was typical although I did not enjoy the pepper steak dinner. The internet was slow and a couple of times I had some delays in connecting. Over all I would definitely stay here again.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank David C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David C, General Manager at Homewood Suites by Hilton Charlotte/Ayrsley, responded to this review, 9 May 2014
Good morning David,

Thank you so much for your review. I am glad to hear that our team took great care of you throughout your stay and that your room exceeded expectations. We appreciate you taking the time to provide some sound feedback after your recent visit. Our team takes great pride in providing consistently superior customer service and I will certainly share your review during our next meeting. We hope to see you again soon. Thanks again,

David Cron
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
Reviewed 1 May 2014 via mobile

I returned for my first visit since the February snowstorm. During that visit the staff stayed with us, keeping our spirits up and smiled and took such good care of the guests. During this visit, Tony not only greeted me warmly but was the only staff member that remembered me and thanked me again for my return. What a great experience. Felt like coming home. The staff here is exemplary and it is now one of my favorite places to stay. Thank you for providing a truly friendly, warm environment!

Stayed April 2014, travelled on business
Helpful?
Thank Julie K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David C, General Manager at Homewood Suites by Hilton Charlotte/Ayrsley, responded to this review, 9 May 2014
Good morning Julie,

Thank you for writing such a positive review of your most recent stay with us! Your feedback is greatly appreciated as it is always our pleasure to give you our best when staying with us and I will be certain to share your kind review with Tony. On behalf of the Homewood Suites Charlotte/Ayrsley, we would like to welcome you back for any future travels that will bring you back to the Charlotte area as it would be our pleasure to host you again!

David Cron
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Homewood Suites by Hilton Charlotte/Ayrsley

Property: Homewood Suites by Hilton Charlotte/Ayrsley
Address: 1921 Ayrsley Town Blvd, Charlotte, NC 28273-4122
Phone Number:
Region: United States > North Carolina > Charlotte
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Charlotte
#2 Family Hotel in Charlotte
#4 Romantic Hotel in Charlotte
#7 Green Hotel in Charlotte
#12 Best Value Hotel in Charlotte
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Homewood Suites by Hilton Charlotte/Ayrsley 3*
Number of rooms: 122
Reservation Options:
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Also Known As:
Homewood Suites Charlotte/Ayrsley Hotel Charlotte

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