We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“One of Charlottes very Best”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
DoubleTree Suites by Hilton Hotel Charlotte - SouthPark
Ranked #27 of 177 Hotels in Charlotte
Certificate of Excellence
New York, New York, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“One of Charlottes very Best”
5 of 5 bubbles Reviewed 3 July 2014

this is my second stay at The Doubletree in Southpark. Again this hotel doesnt fail to meet my expectations. I travel a great deal around the country and around the world. this is one of only two hotels that feels like home when i arrive.The staff is friendly , attentive and warm. i have yet to hear anyone utter the word no, what I hear more often then not is a solution,a helpful reccomendation. the accomedations are comfortable, i am able to entertain clients , friends and family with ease. the this property and staff are a perfect reflection of southern charm and hospitality. The property is within walking distance of the southpark mall and some great dining. Perfect area. there is a hertz rental agent on site so renting a car was a breeze!!! I am looking forward to my next trip to charlotte, for sure I will be booking at the doubletree in southpark

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank Karina C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

1,009 reviews from our community

Traveller rating
    481
    289
    124
    69
    46
See reviews for
349
174
43
308
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (93)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Knoxville, Tennessee
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 bubbles Reviewed 3 July 2014 via mobile

I travel to Charlotte for business (new job) - my manager booked me here the 1st trip & I LOVED it! So when I learned if be back I couldn't wait to rebook. This trip - VERY disappointing. I was "upgraded" to the HHonors level. First, I wasn't provided the complimentary wifi I was given the last time... Secondly, I requested a room like my previous room. I was put on the back of the building. Third, I was enjoying the patio and look up to see 3 VERY VERY large spiders (were talking BIG) - and webs everywhere!! There were more poking their legs out I between where the patio ceiling met the brick. I am TERRIFIED of spiders!! And lastly, I walk down stairs this morning to find a sweet lady crying. I asked her if she was ok and if I could get someone for her.... She replied that she walked out to find that her car was not only broken into, but also driven!!!
I like the location of this hotel, literally can walk to Southpark... But as a female, traveling solo, this made me feel VERY unsafe. Along with the spiders - I will be booking my business travel elsewhere in the future!

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Rol7777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SouthParkSuites, General Manager at DoubleTree Suites by Hilton Hotel Charlotte - SouthPark, responded to this review, 7 July 2014
Thank you for your review. Let me start by apologizing for the inconveniences you encountered during your time with us. This is not our normal practice, as we strive to make every guest experience a great one. We are truly sorry we did not meet your expectations this time.
Your input is most valuable. Rest assured, we’ve addressed these issues with our teams and have put the necessary actions in place to improve our process.

We really appreciate your additional input, that our hotel is in a great SouthPark location. We hope to have another chance to serve you in the future when your plans bring you back to Charlotte.

Sincerely,

Joanie Kastl
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Charlotte, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 2 July 2014

This was the best hotel stay I have ever experienced. Sammy at the front desk was awesome! The other staff was wonderful too but he stood out above the rest. While checking in, I asked Sammy what was going on after seeing all people walking into the park area next door with blankets/chairs. He informed me that the Charlotte Symphony was playing in the park that night. There was a room available with a balcony overlooking the park area and he offered it at check in so that I could watch the symphony from my room. Talk about customer service! It was such a great treat to receive after driving about 8 hours. He was kind enough to ask me the next day when he saw me, whether or not I had enjoyed it. The hotel itself is absolutely beautiful and immaculately kept. The room was awesome; I couldn't have asked for anything more. I have to attend another round of training classes and have booked my stay at this hotel. Aside from going to class, I can’t wait to get there!

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank Kristi F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tennessee
1 review
4 of 5 bubbles Reviewed 2 July 2014

We only stayed overnight, but crammed some swimming & visiting in the beautiful pool area, a couple meals in the dining room and "walk-about" the facility. Our suite was very pleasant; we both slept soundly. Suggest moving full length mirror to wall in bedroom; area by closet/bathroom very cramped. Also corner of foyer rather bare. Nice having mini kitchen. Would recommend others to stay there.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank TennesseeDuo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
United States
Level Contributor
346 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
4 of 5 bubbles Reviewed 28 June 2014

Great stay at this hotel . The rooms are large and beds are comfortable. The hotel facilities are nice but we did not use pool or gym . Good breakfast buffet and friendly wait staff. Reasonable prices. Good location.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Helpful?
Thank Vsm09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CHARLOTTE
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 26 June 2014

We had our daughter's wedding ceremony and reception at the DoubleTree. I cannot say enough good things about our experience there in general, and specifically about Jon Osborne, the event planner/director. He is so very accommodating and attentive to detail and could answer all of our questions and concerns and kept everybody calm!
The DoubleTree has everything you need in the way of "celebration" space: a pretty pavilion with a very nice courtyard area, nice ballroom, good food; very attractive lobby areas and wonderful suite rooms for yourself and/or your guests.

  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Diane C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Northport, Alabama
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 25 June 2014

I was surprised that a complimentary breakfast was not provided, not even a muffin. It was disappointing. We had one cup of coffee each in our room and had to stop at McDonald's to get some breakfast. Other than that, the room was clean and comfortable.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Lori W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Charlotte hotels
Barclay Downs
Renaissance Charlotte SouthPark Hotel
Courtyard Charlotte SouthPark
#62 of 177 in Charlotte
4.0 of 5 bubbles 222 reviews
Show Prices
Show Prices
Show Prices
Barclay Downs
Charlotte Marriott SouthPark
Charlotte Marriott SouthPark
#52 of 177 in Charlotte
4.0 of 5 bubbles 495 reviews
Barclay Downs
Residence Inn Charlotte SouthPark
Show Prices
Show Prices
Show Prices

Been to DoubleTree Suites by Hilton Hotel Charlotte - SouthPark? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about DoubleTree Suites by Hilton Hotel Charlotte - SouthPark

Property: DoubleTree Suites by Hilton Hotel Charlotte - SouthPark
Address: 6300 Morrison Blvd, Charlotte, NC 28211-3511
Phone Number:
Region: United States > North Carolina > Charlotte > Barclay Downs
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#24 Family Hotel in Charlotte
#29 Romantic Hotel in Charlotte
#32 Business Hotel in Charlotte
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — DoubleTree Suites by Hilton Hotel Charlotte - SouthPark 3.5*
Number of rooms: 208
Official Description (provided by the hotel):
The DoubleTree Suites by Hilton Charlotte-SouthPark is a truly charming full-service, all-suite hotel in the heart of SouthPark, Charlotte’s best shopping and dining district! The hotel is a restful retreat and the only full-service, all-suite hotel in the heart of Charlotte’s most upscale area. Renowned for gracious service and picturesque location, the hotel is nestled between SouthPark Mall (with its 120+ department and specialty stores, restaurants and food court) and Symphony Park. The DoubleTree Suites’ professional staff and luxurious amenities make your temporary residence feel like home. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Travel Republic (UK), Expedia, Hotels.com, Booking.com, Hilton Hotels Direct, TripOnline SA, Traveltool, S.L.U., Evoline ltd and HotelQuickly so you can book your DoubleTree Suites by Hilton Hotel Charlotte - SouthPark reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree Guest Suites Charlotte / Southpark Hotel Charlotte
Doubletree Hotel Charlotte Southpark

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing