Stayed here one night in August with my partner. All in all it was an okay stay, but I must admit I expected more as this hotel is a part of Starwood Luxury Collection.
- location: The pictures of the hotel are a bit deceiving. The hotel is not secluded or in a nature enviroment, its smack in the middle of a rather congested area. If you do not pay for golf view, you will look directly into a parking lot and a freeway.
- a gap between door and the floor meant a lot of light and noise in the room. Lack of soft lock mechanism (dampener) at the door meant noises when people in the hallway were coming and going.
- the rooms seemed pretty old. Furniture had seen it better days.
- the suite we had was just two adjoining, similar rooms, with one large bed in each.
- our virtuoso rate included breakfast, but it turned out that this only meant cereal boxes and a quick coffee at the bar. No entry to the breakfast restaurant.
- service at pool area was bad, after waiting 20 min or so, we had go over to the bar and ask for a drink.
- nice pool area
- golf view was lovely, this must be an excellent choice for golfers in the area (we were not).
- great welcome (hot towels andi a drink).
- free parking (I think).
- good SPG platinum treatment (all though we had to ask for the upgrade).
- wonderful follow-up when we directed the breakfast/virtuoso issue: They promised to change this and threw us some reward points as well.
- Official Description (provided by the hotel):
- The Ballantyne, located in Charlotte, North Carolina, is a member of Starwood Hotels & Resorts' The Luxury Collection. Guests are welcomed with exceptional service, complemented by a timeless elegance. Enjoy resort-style amenities including spa, golf, fitness, exquisite dining and leisure offerings. The Ballantyne features beautiful hotel rooms, a cottage and lodge retreat with sophisticated meeting, wedding and event venues in a vibrant setting. The Ballantyne is located within 18 miles of Uptown Charlotte and Charlotte Douglas International Airport. In addition to its great accessibility to Charlotte, the hotel is set amidst shopping, dining, retail and a thriving business community. ... more less
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- Also Known As:
- The Ballantyne Hotel Charlotte
- Ballantyne Hotel Charlotte
- Ballantine Resort Charlotte