I can not say enough good things about the people who work at this hotel. Everyone is more than super nice. I ate several times in the bar area (alone) and the bartenders, both male and female, were not just polite, but genuinely friendly. So were the desk clerks and the room attendants. My room was adequate but not overwhelmingly plush--in fact, the room was the most ordinary part of the experience. The bathroom did have both a tub (large, deep) and a shower. While the room had a balcony, it overlooked the highway with the attendant night noises--sirens, cars, etc.
There is a buffet on Sunday mornings. It is much lower than average in the number of offerings. A good concierge lounge would offer as much--and I am serious about that. The other mornings there is an OK menu--neither particularly large nor particularly grand. One of my bar sandwiches had stale bread (and pretzel bread sounded so appealing).
The truth is that I was disappointed at this resort. This may because I am not a golfer. It seems to be essentially a golf resort. The exercise room is adequate, but certainly not great. The outdoor pool is only open some of the time until full summer. There is also an indoor pool. Things were not helped by the fact that it rained all the time I was there, and I was essentially stuck without much to do except read--which I could have done at home.
I think that my disappointment may come from what I expected. I have stayed at and loved many Luxury Collection hotels, some in cities (everyone should go to the Royal Hawaiian sometime in their life) and some not. Somehow I thought that this was an in-the-country charmingly rural Southern haven. In fact, it is a newish surburban golf resort just outside of Charlotte. So, don't come expecting a rural ambiance where you can walk amongst the trees. Expect a mall across a highway--not a pastoral view--from your window. The pictures, by the way, are taken from the back of the hotel towards the golf course.
Would I recommend it? For some, it would be great, especially those who live nearby and want to spend some time golfing. For others who will be flying to a resort in any case, there are better places to spend your money, for example, any number of Colorado resorts (Little Nell) or even something nearer to Asheville.
All in all, if you want a more typical luxury hotel experience or even Luxury Collection experience, there are lots of them to be found at about the same price--or even less.
- Official Description (provided by the hotel):
- The Ballantyne, located in Charlotte, North Carolina, is a member of Starwood Hotels & Resorts' The Luxury Collection. Guests are welcomed with exceptional service, complemented by a timeless elegance. Enjoy resort-style amenities including spa, golf, fitness, exquisite dining and leisure offerings. The Ballantyne features beautiful hotel rooms, a cottage and lodge retreat with sophisticated meeting, wedding and event venues in a vibrant setting. The Ballantyne is located within 18 miles of Uptown Charlotte and Charlotte Douglas International Airport. In addition to its great accessibility to Charlotte, the hotel is set amidst shopping, dining, retail and a thriving business community. ... more less
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- Also Known As:
- The Ballantyne Hotel Charlotte
- Ballantyne Hotel Charlotte
- Ballantine Resort Charlotte