We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The Ballantyne, A Luxury Collection Hotel, Charlotte
Show Prices
Like saving money? We search up to 200 sites for the lowest prices
Nearby Hotels
View Hotel
Certificate of Excellence
  • Free Wifi
  • Free Parking
View Hotel
Certificate of Excellence
  • Free Wifi
  • Free Parking
View Hotel
Certificate of Excellence
  • Free Wifi
  • Free Parking
View Hotel
  • Free Wifi
  • Free Parking
View Hotel
  • Free Wifi
  • Free Parking
View Hotel
Certificate of Excellence
  • Free Wifi
  • Free Parking
View Hotel
Certificate of Excellence
  • Free Wifi
  • Free Parking
View Hotel
Certificate of Excellence
  • Free Wifi
  • Free Parking
Reviews (847)
Filter reviews
847 results
Traveller rating
585
181
54
22
5
Traveller type
Time of year
LanguageAll languages
More languages
585
181
54
22
5
Show reviews that mention
All reviewsgallery restaurantgolf course viewbeautiful hotelseparate showersoaking tuboutdoor pooldaughter's weddingroom servicelobby barbusiness meetingthe entire staffsouthern hospitalityparking lotspalodgeconciergeslippers
FilterAll languages
Updating list...
750 - 755 of 847 reviews
Reviewed 27 July 2009

High-end hotel that will leave you satisfied. Luxury and style from rooms to pool/facilities. Turndown attendant service was a nice touch. There isn't a whole lot I can say to improve on here. Fitness Center and Outdoor Pool were as nice as I've seen. Resistance pools in the lower level will give you a good workout. Golf course looked fantastic but the greens were under repair. I'd stay again in a second. Top-shelf!

  • Stayed: July 2009, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Dble-D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 July 2009

From the time we were greeted outside the enterance until we checked out everything was perfect. The staff was attentive, the rooms and common areas were immaculate as were the manicured grounds. The rooms were large, the beds were very comfortable and we didn't even use our pillows that we always travel with. A great experience.

  • Stayed: July 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank mickywine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 May 2009

This hotel offers posh rooms and amenities, but lacks the staff to pull it off.
We arrived late (1:00am), our office had called to inform them our earlier flight had been cancelled, only to find they had given away our rooms (reservation made 3 mos prior) and they sent us in a car to a lesser property a bit away. We had to be back at the hotel early in the morning for our meeting - losing more sleep -commuting and checking in twice.
The restaurant appeared to have a great menu - but Lunch was soggy overcooked pasta and scallops so I went elsewhere for dinner - and one of my group sat at a table waiting for breakfast for twenty minutes w/o being offered even water or coffee before he gave up and left.
Every time I turned around staff was asking about how things were, but didn't seem to be prepared to respond
On the last day, I asked them to call me a taxi for the airport - since they charged more for their car - but they didn't call the taxi - and yet billed me the excessive amount for their car.
They don't really get it - though you could probably have a fine time in the plush environment if you have your own car and can get away for meals - and don't need anything from the staff

  • Stayed: May 2009, travelled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank polaraubie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 April 2009

The rooms were beautiful and the service was excelelnt. The property was very well cared for and guest service waas clearlya priority. A very nice stay and would recommend the property to anyone for a special stay.

  • Stayed: June 2008, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Stevied888
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 April 2009

We had an exceptionally pleasant stay at the Ballantyne Resort. We and our teenage son had a suite (upgrade and special). Other family members had a deluxe golf course room which was adequate size, nicely furnished, expectionally clean, and with a gorgeous bathroom. Rain cancelled our golf plans but we still enjoyed the driving range. The pool was warm and so much fun. We ate breakfast , lunch and dinner at the resort's main restaurant and were impressed with the food and service. The staff couldn't have been more pleasant - front desk, restaurant, housekeeping, and proshop. We would definitely return to the Ballantyne and do not hesitate to recommend.

  • Stayed: April 2009, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank ClevelandMember
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
View more reviews