I have stayed at many Marriotts, and I have never had such terrible customer service. I am aware that this is not Ritz Carlton- but I expected more. When checking in, I was cut-off mid conversation, spoken down to and received no instruction for parking, or anything else. I normally do not write reviews but I would advise future customers to avoid "Irish", who works at the front desk. She made the experience less than pleasant. Other than that, this hotel is in a great location for walking to great food and nightlife, the rooms are very clean and decent. Overall it would was an okay stay- the staff made it less pleasant.
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- Also Known As:
- Courtyard By Marriott Charlotte City Hotel Charlotte
- Charlotte Courtyard
- Charlotte Marriott