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“Would stay again” 5 of 5 bubbles
Review of Courtyard Charlotte City Center

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Courtyard Charlotte City Center
Ranked #47 of 176 Hotels in Charlotte
Maiden, North Carolina
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Would stay again”
5 of 5 bubbles Reviewed 28 February 2014

We live close by but had a volleyball tournament in Charlotte. We made a weekend of it. Hotel was nice, clean, hotel staff was great. (Stephen from the front desk was especially helpful). Within walking distance to everything. Had a mid-night emergency of some sort where we had to evacuate, all went smoothly, although we aren't really sure what the emergency was about. Hotel is in walking distance of great restaurants etc. Would definitely stay there again. The price was fair too considering it was right in the center of the city, which usually is more expensive. Pool, Hot Tub (chemicals in hot tub were a little strong), Starbucks in the hotel, Nice breakfast Only downfall is they charge for internet service, unless you are a Gold member.

  • Stayed January 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank John B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at Courtyard Charlotte City Center, responded to this review, 4 March 2014
John B,
Thank you for sharing feedback on your experience at Courtyard Charlotte City Center. We appreciate the opportunity to serve your hotel needs while attending a volleyball tournament, and we're pleased to know our service, cleanliness, and location met your satisfaction. Thank you especially for recognizing Stephen, I will be sure to share your kind comments regarding his helpful service. We hope you'll have an opportunity to stay with us again in the future. Thank you once again for writing.

Sincerely,
Sherry McWherter, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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370 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (57)
Date | Rating
  • English first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
Chicago, Illinois, United States
Level Contributor
72 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 bubbles Reviewed 20 February 2014

Rooms are nice, staff is friendly. A lot of security to get in and out of the hotel. This was the first hotel, that I was not allowed to connect an external device to the TV (PS3).

For most this is a non-issue and the remainder of this review should be disregarded. Hotel has policy not allowing any external devices to connect to TV. So if you have family and want to keep kids entertained with any devices you want to connect to TV, go somewhere else. I feel that I live at Marriott hotels and I appreciate their consistency, but disappointed with this minor issue. Checked out because of this.

  • Stayed February 2014, travelled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Stan D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at Courtyard Charlotte City Center, responded to this review, 26 February 2014
Stan D,
Thank you for writing. We appreciate hearing from you and sincerely apologize for your disappointment in not being able to connect external devices to the TV. Your feedback is important to us as guest satisfaction is our highest priority. We hope you'll consider staying with us again in the future. Thank you again for writing.

Sincerely,
Sherry McWherter, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dublin, Ireland
Level Contributor
164 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 bubbles Reviewed 27 January 2014

Stayed here for 5 nights, very friendly and helpful staff. Rooms are nice and bed comfortable. Great breakfast although wish they wouldn't play loud rock music at 6:30am. Has a gym which probably has too much equipment in it for the size of room so feels a bit claustrophobic when busy. Also has a pool.

Room Tip: Has a cigar bar attached.
See more room tips
  • Stayed January 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Les D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at Courtyard Charlotte City Center, responded to this review, 30 January 2014
Les D,
Thank you for writing a review from your stay with us at Courtyard Charlotte City Center. We always appreciate hearing from our guests on positive aspects of their stay, as well as opportunities for improving our guest experience. Your feedback is important to us so we thank you for writing. We hope you'll return for another visit again soon.

Sincerely,
Sherry McWherter, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Orange Park, Florida
Level Contributor
133 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 169 helpful votes
4 of 5 bubbles Reviewed 22 January 2014

Typical center city Courtyard. Room was comfortable and clean. Front desk staff was helpful with recommendations for dining. Very close to the arena and other downtown attractions. If you are working or playing in the center city, you really don't need a car. Everything is within walking distance.

  • Stayed December 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank FairfaxBob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at Courtyard Charlotte City Center, responded to this review, 27 January 2014
FairfaxBob,
Thank you for sharing feedback from your experience with us at Courtyard Charlotte City Center. I'm pleased to hear you enjoyed a comfortable stay and found our clean accommodations, friendly staff, and central location well suited for your travels. We hope you will visit us again the next time you travel to the area. Thank you again for writing.

Sincerely,
Sherry McWherter, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Asheville, North Carolina, United States
Level Contributor
106 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed 12 December 2013

What a perfect spot to walk to so many of this city's cultural leisure and culinary experiences. Beautiful room with whirlpool bath enhanced our ability to relax. The staff were very welcoming and helpful and the breakfast facility offered a variety choices served up by attentive staff. We parked the car it was so easy and inexpensive considering the location. Definitely a place to return too on our next visit

Room Tip: The rooms on the HI floors are larger and very quiet
See more room tips
  • Stayed December 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Kenneth M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at Courtyard Charlotte City Center, responded to this review, 25 December 2013
Kenneth M,
Thank you for sharing your complimentary feedback from your visit with us at Courtyard Charlotte City Center. We're happy to hear you enjoyed your stay, the warm hospitality of our staff, as well as all the local entertainment options that our central location has to offer. We look forward to your next visit and thank you once again for writing.

Sincerely,
Sherry McWherter, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Weymouth
Level Contributor
73 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 bubbles Reviewed 21 November 2013

Love the location of the hotel. You can walk to everything. A bit worn in the rooms but always clean. Housekeeping attentive. Coffee and breakfast in the lobby. Only 10 dollars a day to park your car.

  • Stayed November 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank capecodbeach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at Courtyard Charlotte City Center, responded to this review, 2 December 2013
capecodbeach,
Thank you for writing a review from your stay with us at Courtyard Charlotte City Center. We are delighted to hear you loved our central location and the variety of offerings around our hotel. We're glad you enjoyed your stay, and we hope you'll plan to visit us again soon. Thank you again for writing.

Sincerely,
Sherry McWherter, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Gulpen, The Netherlands
Level Contributor
158 reviews
123 hotel reviews
common_n_hotel_reviews_1bd8 130 helpful votes
5 of 5 bubbles Reviewed 18 November 2013

The hotel is situated in the middle of uptown Charlotte. Within walking distance of the stadiums, perfect if you visit a Bobcats game like we did. Easy to find. You can park for 10 USD per day in a parking garage that you can enter in 3rd street, right next to the main entrance of the hotel.
Rooms are nice. Well equiped, quiet, good beds and clean. Our room even had a nice view. Given the rate, room and location a perfect choice.

  • Stayed November 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Elmer&Lizette
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at Courtyard Charlotte City Center, responded to this review, 2 December 2013
Elmer&Lizette,
Thank you for sharing feedback from your stay with us at Courtyard Charlotte City Center. We appreciate you choosing to stay with us while attending a Bobcats game, and we're glad our central location and clean accommodations perfectly suited your travels. Please plan to visit us again the next time you travel to Charlotte. Thanks again.

Sincerely,
Sherry McWherter, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Courtyard Charlotte City Center

Property: Courtyard Charlotte City Center
Address: 237 S Tryon St, Charlotte, NC 28202-3248
Region: United States > North Carolina > Charlotte > Third Ward
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#55 Family Hotel in Charlotte
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Courtyard Charlotte City Center 3*
Number of rooms: 171
Reservation Options:
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Also Known As:
Courtyard By Marriott Charlotte City Hotel Charlotte
Charlotte Courtyard
Charlotte Marriott

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