We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“EXCELLENT staff, great rates, good internet, but be aware..”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 12 more sites!
Hampton Inn and Suites Charlotte - Arrowood Rd.
Ranked #24 of 178 Hotels in Charlotte
Certificate of Excellence
Reviewed 23 February 2014

I stayed at this Hampton Inn and Suites several times on a recent business trip and will stay again. The front desk staff was very professional and polite. (I was especially impressed with the professionalism, courtesy and friendliness of Jasmine. The rooms are clean, the hotel is clean, internet is great.
BUT.... if you are not in a suite room (with a separate bedroom away from hall) the upper floors do not have rubber gaskets on the doorways and a lot of noise comes from the hall. Too noisy to sleep with people on cell phones, etc... for whatever reason, the lower floors seemed to have the rubber gasket. And in the suites, I had a problem on the top floor (room was backside of hotel away from Arrowood Rd) because the HVAC equipment made way too much noise and caused a vibration in the room). The staff gladly moved me and then moved me again (2nd room had been cleaned but furniture in disarray for whatever reason), 3rd room was fine.

Room Tip: Perhaps the hotel will read this and install gaskets between the doors and steel door frames... or a...
  • Stayed: November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank RoadWarrior47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Keith E, General Manager at Hampton Inn and Suites Charlotte - Arrowood Rd., responded to this reviewResponded 26 March 2014

Dear Valued Guest,

I want to thank you for your recent stay and for your wonderful feedback for our staff and hotel. I will forward your feedback to the team and personally congratulate them on maintaining the service excellence of Hampton inns. It’s our goal to provide excellent service and great accommodations and we are glad that you had a wonderful experience.

We look forward to seeing you again in the future and again, thank you for your wonderful input on your recent stay

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review
Reviews (608)
There are newer reviews for Hampton Inn and Suites Charlotte - Arrowood Rd.
See the most recent reviews
Traveller rating
Traveller type
Time of year
Language

444 - 450 of 608 reviews

Reviewed 19 February 2014

This hotel and staff are excellent and take great care of all your needs! From the GM all the way to the maids, everyone was polite and helpful. We'll be returning soon!!!! Close to Carowinds, shopping, and other area attractions...or just a nice place to relax and hide away.

  • Stayed: February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank D Everett M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Keith E, General Manager at Hampton Inn and Suites Charlotte - Arrowood Rd., responded to this reviewResponded 26 March 2014

Dear Valued Guest,

I want to thank you for your recent stay and for your wonderful feedback for our staff and hotel. I will forward your feedback to the team and personally congratulate them on maintaining the service excellence of Hampton inns. It’s our goal to provide excellent service and great accommodations and we are glad that you had a wonderful experience.

We look forward to seeing you again in the future and again, thank you for your wonderful input on your recent stay

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 February 2014

I was stranded in Charlotte for 2 days during a recent winter storm. The Hampton Inn, Arrowood was the closest hotel to the airport with any vacancies, as there were thousands of canceled flights. In addition to being stranded, I was dealing with a shoulder injury that made things even harder. The entire staff of the hotel was very friendly and accomodating. However, I will always remember how helpful and friendly Ra'shauna was. She went above and beyond what I expected and actually turned a really negative experience around for me. I wish the staff at the airport was as good!

  • Stayed: February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank Fattar T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Keith E, General Manager at Hampton Inn and Suites Charlotte - Arrowood Rd., responded to this reviewResponded 26 March 2014

Dear Valued Guest,

I want to thank you for your recent stay and for your wonderful feedback for our staff and hotel. I will forward your feedback to the team and personally congratulate them on maintaining the service excellence of Hampton inns. It’s our goal to provide excellent service and great accommodations and we are glad that you had a wonderful experience.

We look forward to seeing you again in the future and again, thank you for your wonderful input on your recent stay

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 February 2014

Easy commute to the Carolina-Medical Hospital which is approximately 6 miles away. Will stay at this Hampton Inn when in Charlotte on our next trip. The cleanliness as well as the sleep quality is what one should expect of a hotel when spending time away from home. Certainly good value and great location.

  • Stayed: February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank Leroy G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Keith E, General Manager at Hampton Inn and Suites Charlotte - Arrowood Rd., responded to this reviewResponded 26 March 2014

Dear Valued Guest,

I want to thank you for your recent stay and for your wonderful feedback for our staff and hotel. I will forward your feedback to the team and personally congratulate them on maintaining the service excellence of Hampton inns. It’s our goal to provide excellent service and great accommodations and we are glad that you had a wonderful experience.

We look forward to seeing you again in the future and again, thank you for your wonderful input on your recent stay

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 February 2014

Professional, clean, quiet, good breakfast that allows me to work around my food allergies. Workout room leaves something to be desired for someone who is staying and working out four nights a week. Internet speed is adequate. As a business traveler I would prefer faster internet since I'm on my computer more than I watch TV.

  • Stayed: February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank Thomas S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Keith E, General Manager at Hampton Inn and Suites Charlotte - Arrowood Rd., responded to this reviewResponded 26 March 2014

Dear Valued Guest,

I want to thank you for your recent stay and for your wonderful feedback for our hotel. I will forward your feedback to the team and personally congratulate them on maintaining the service excellence of Hampton inns. It’s our goal to provide excellent service and great accommodations and we are glad that you had a wonderful experience.

We look forward to seeing you again in the future and again, thank you for your wonderful input on your recent stay

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 February 2014

I travel for business on a regularly basis and customer service is very important to me. The staff at this hotel went far beyond the normal front desk staff. I was treated like family from the moment I walked in until I checked out. Nikkie, Ra'shauna and Tamika need to be commended for their professionalism, courtesy and overall World Class treatment of myself and other guess in this hotel. I am planning another trip to the Charlotte area soon and I will ONLY stay at this location. Thank you for making a week long business trip a very pleasant experience...

  • Stayed: February 2014, travelled on business
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Shawn b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Keith E, General Manager at Hampton Inn and Suites Charlotte - Arrowood Rd., responded to this reviewResponded 26 March 2014

Dear Valued Guest,

I want to thank you for your recent stay and for your wonderful feedback for our staff and hotel. I will forward your feedback to the team and personally congratulate them on maintaining the service excellence of Hampton inns. It’s our goal to provide excellent service and great accommodations and we are glad that you had a wonderful experience.

We look forward to seeing you again in the future and again, thank you for your wonderful input on your recent stay

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 February 2014

I'd missed a flight connection at CLT and so logged in to find a local hotel. During the on-line registration I called for a shuttle van and it arrived minutes after I reached the van pick up area. Hotel staff was extremely friendly; arranged a taxi as I had to leave prior to the 7 am on-duty time of the van driver and even offered to have breakfast ready prior to the normal 6 am start time.

  • Stayed: January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank Jeffrey M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Keith E, General Manager at Hampton Inn and Suites Charlotte - Arrowood Rd., responded to this reviewResponded 26 March 2014

Dear Valued Guest,

I want to thank you for your recent stay and for your wonderful feedback for our staff and hotel. I will forward your feedback to the team and personally congratulate them on maintaining the service excellence of Hampton inns. It’s our goal to provide excellent service and great accommodations and we are glad that you had a wonderful experience.

We look forward to seeing you again in the future and again, thank you for your wonderful input on your recent stay

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Charlotte hotels
0.4 mi away
Hyatt Place Charlotte/Arrowood
1.2 mi away
Homewood Suites by Hilton Charlotte/Ayrsley
0.1 mi away
Drury Inn & Suites Charlotte Arrowood
Show Prices
Show Prices
Show Prices
1.1 mi away
Hilton Garden Inn Charlotte/Ayrsley
1.1 mi away
Embassy Suites by Hilton Charlotte Ayrsley
0.4 mi away
Sonesta ES Suites Charlotte
Sonesta ES Suites Charlotte
#10 of 178 in Charlotte
536 reviews
Show Prices
Show Prices
Show Prices

Been to Hampton Inn and Suites Charlotte - Arrowood Rd.? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hampton Inn and Suites Charlotte - Arrowood Rd.

Address: 9110 Southern Pine Blvd, Charlotte, NC 28273-5547
Phone Number:
Region: United States > North Carolina > Charlotte
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#8 Family Hotel in Charlotte
#9 Business Hotel in Charlotte
#12 Best Value Hotel in Charlotte
#25 Romantic Hotel in Charlotte
Price Range: £66 - £144 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn and Suites Charlotte - Arrowood Rd. 2.5*
Number of rooms: 100
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Expedia, Hotels.com, TripOnline SA, Ebookers, 5viajes2012 S.L., Evoline ltd, Cancelon, HotelQuickly and getaroom.com so you can book your Hampton Inn and Suites Charlotte - Arrowood Rd. reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hampton Inn And Suites Charlotte - Arrowood Rd. Hotel Charlotte
Hampton Inn Hotel Charlotte
Hampton Inn Charlotte
Charlotte Hampton Inn

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing