We stayed at this hotel, as we were attending a wedding close by. From the minute we arrived (at 12:30am) we were greeted by a friendly face and treated so warmly throughout our stay. All of the staff went above and beyond to make our stay exceptional. Two of the customer service representatives, remembered our names the next time they saw us. They consistently asked if there was anything that they could help us with. Cynthia (the midnight front desk representative) was a true gem. So kind and helpful. Overall, their customer service was unprecedented based on my experience with the many other hotels we have stayed at. The hotel was also very clean and the rooms were quite nice. I would without a doubt recommend this hotel.
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- Also Known As:
- Hampton Inn And Suites Charlotte - Arrowood Rd. Hotel Charlotte
- Hampton Inn Hotel Charlotte
- Hampton Inn Charlotte
- Charlotte Hampton Inn