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“Great location, otherwise average”

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Omni Charlotte Hotel
Ranked #56 of 180 Hotels in Charlotte
Reviewed 24 January 2012

We stayed here because the hotel prices were much cheaper than others in the area. The location was perfect for us, short walk to the bobcats arena (which was the reason for our stay) and a 2 minute walk to bruegger's for breakfast. (The omni has a $10-$15 breakfast but we opted out). The hotel otherwise was average and a little tired- definitely in need of updating. The adjoining gym looked really bright and new but we didn't use it. Only real complaint is that our ice bucket was still full of ice water from the previous guest- ew. Will probably look elsewhere for returning trips.

Room Tip: lots of street noise, book a room on a high floor
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  • Stayed: January 2012, travelled with family
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Thank Champagne512
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OmniMgr, Manager at Omni Charlotte Hotel, responded to this reviewResponded 22 February 2012

We were disappointed to read that your recent stay with us fell short of your expectations. Thank you for giving us insight into what made your stay less than perfect as it allows us to find ways to make improvements. We hope you will reconsider staying with us again in the future so we may have a second chance to gain your confidence in our property.

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1,908 - 1,914 of 2,148 reviews

Reviewed 6 January 2012

We have stayed here a number of times, most recently after a NYE trip and we just needed somewhere to stay for a few hours until our next flight. Omni Charlotte is always very nice and clean and the staff is great. Plus, the have 24 hour in room dining and the menu is surprisingly good. We had an avocado and turkey club sandwich and it was great. Plus they delivered it fast and it was priced pretty reasonably for hotel standards. Epi center is right across the street and they share a walkway, perfect for bars and restaurants.

Room Tip: I prefer the higher floors for the view and a corner room will give you windows all the way around.
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  • Stayed: January 2012, travelled with friends
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Thank tropicaltraveladdict
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OmniMgr, Manager at Omni Charlotte Hotel, responded to this reviewResponded 23 January 2012

Thank you for continuing to choose The Omni Charlotte Hotel for your accommodations. We appreciate all of your kind words about our associates and our services and we will look forward to welcoming you back again soon.

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Reviewed 3 January 2012

Stayed seven nights for a convention in the Convention Center in July 2011. Hotel is nice and clean, not new, but quite OK. You can walk practically all the way inside (air-conditioned) through several blocks to the CC, passing by food courts, shops and office atriums.

All in all, a good stay. Nothing special, but a well-functioning business hotel.

  • Stayed: July 2011, travelled on business
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Thank Napoleon61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OmniMgr, Manager at Omni Charlotte Hotel, responded to this reviewResponded 23 January 2012

Thank you for taking the time to share your feedback about your stay at The Omni Charlotte on TripAdvisor. We are fortunate to be accessible by most of downtown through indoor walkways and are glad this made your walk to the convention center a little more comfortable. If you return to Charlotte we hope once again to have you as our guest.

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Reviewed 1 January 2012

We stayed for one night prior to going to a concert at Time Warner Arena. The hotel is nice and conveniently located two blocks from the arena and close to many restaurants and bars. The room was clean, the beds were comfy, and despite long lines the staff accomplished check in quickly and efficiently. My only recommendation is to check what is going on in the area prior to booking your visit. If we were not up late partying ourselves, the noise from the hallway and other rooms could have been annoying.

  • Stayed: December 2011, travelled as a couple
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Thank southgeorgiaporch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OmniMgr, Manager at Omni Charlotte Hotel, responded to this reviewResponded 23 January 2012

Thank you for continuing to choose The Omni Charlotte Hotel for your accommodations. We appreciate all of your kind words about our associates and our services and we will look forward to welcoming you back again soon.

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Reviewed 28 December 2011

We stayed here for our wedding night...it was amazing in everyway! We stayed in the jr. suite and had a full view of the city. Highly recommened

  • Stayed: July 2011, travelled as a couple
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Thank ambesana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 December 2011

Here is what you will pay extra for: parking, internet, gym, and calling the front desk as a local call because the button didn't work on the phone.

Here is what you get: good location, comfortable bed

Here is what you don't get: hair dryer, quiet cooling/heating

Overall, I was pretty disappointed in what I paid for what I got. And the 75 cent "local call" charge because I had to dial the actual omni number when the front desk button on the phone didn't work was just icing on the cake. $100 rate + $50 pet fee + parking, internet, gym, and taxes ended up being over $200.

  • Stayed: December 2011, travelled solo
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Thank meridionale
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 November 2011

This is the second time this year that my husband and I have stayed at this hotel. This hotel is extremely clean and centrally located in the epicenter of downtown Charlotte. Staff is very friendly...check in was a breeze. We did self parking this time and it was very convenient. Our room was nicely appointed. Although was stayed just one night, we had a great time and enjoyed the perks of staying at this wonderful hotel.

  • Stayed: November 2011, travelled as a couple
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Thank mskb103
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OmniMgr, Manager at Omni Charlotte Hotel, responded to this reviewResponded 6 December 2011

Thank you for your complimentary review of The Omni Charlotte Hotel. We are thrilled that you and your husband have found our property to be a great place to explore Charlotte. We look forward to your next visit.

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Additional Information about Omni Charlotte Hotel

Address: 132 E Trade St, Charlotte, NC 28202-2131
Phone Number:
Region: United States > North Carolina > Charlotte > Second Ward
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Luxury Hotel in Charlotte
#43 Business Hotel in Charlotte
#47 Romantic Hotel in Charlotte
Price Range: £108 - £292 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Omni Charlotte Hotel 4*
Number of rooms: 373
Official Description (provided by the hotel):
Located in the heart of Uptown Charlotte, this luxury hotel puts you just steps from the Queen City's most popular attractions. Offering an ideal location and superior service, this hotel is the perfect destination for exploring Charlotte. **Omni Charlotte Hotel is in the process of re-imagining all of the public spaces and guest rooms. Our new Front Desk is complete and new guest rooms will be available in late September. All the work is scheduled to be completed by late 2017. We have taken steps to ensure minimal impact to the overall guest experience. ... more   less 
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Also Known As:
Omni Hotel Charlotte
Omni Charlotte
Charlotte Omni

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