OK, so I got an amazing price on this hotel by combining online coupon codes and sales. I can't complain about that. The location is fantastic and the shower, oh the shower was amazing (if you like strong water pressure.) The staff was accomodating and the breakfast buffet was tasty (albeit quite pricey.) The bed was hard as a rock - I mean the sheets were nice and soft but the actual bed was insanely uncomfortable. Also, the pillows were flat and lifeless. The room was nice enough and very clean. I was hoping for better quality bath products, and perhaps some q-tips but I can overlook these items. However, when we got into our room, looked around a little (the coffee maker was hidden in a cabinet under the tv?) and saw that there were earplugs in the bedside table drawer - maybe left behind by someone else? I don't think so - there was blaring, thumping music outside of our room until 2am. We just couldn't sleep until after it stopped, not to say we slept much on our rock bed - and who sleeps in earplugs? moving on... There are like 4 elevators (for 300 rooms!) in a tiny niche beside the reception area - so people coming up from the parking garage, and people trying to go up to their rooms are all fighting for the same space. Maybe it wouldn't have been so bad had there not been a conference in Charlotte, with over 200 people staying at the OMNI. But two sets of elevators would have been a better design - it was complete chaos. Anywhoo - I work in a four diamond hotel - and while it tries, this just isn't one. I'm super happy I didn't pay anywhere near the full price, and next time I'll probably stay at the Aloft.
- Official Description (provided by the hotel):
- Located in the heart of Uptown Charlotte, this luxury hotel puts you just steps from the Queen City's most popular attractions. Offering an ideal location, superior service, and an inviting atmosphere, this hotel is the perfect destination for exploring Charlotte. Omni Charlotte Hotel has begun the process of re-imagining all of the public spaces and guest rooms. The work is ongoing and is scheduled to be complete late 2017. We have taken steps to ensure minimal impact to the overall guest experience. ... more less
- Reservation Options:
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- Also Known As:
- Omni Hotel Charlotte
- Omni Charlotte
- Charlotte Omni