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“5 STARS”

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Omni Charlotte Hotel
Ranked #56 of 180 Hotels in Charlotte
Reviewed 7 May 2014 via mobile

This hotel sits in the middle of the happenings downtown Charlotte. It is surrounded by restaurants, shopping centers, movie theater, clubs, and minutes from the time warner cable arena. You do have to pay for parking here at this property. I believe I was out of $70 for parking, but you really honestly don't need your car once you arrive here. The hotel staff is very friendly. There is a really great health club inside of the hotel and there are stores such as Walgreens on the lower level of this hotel. Definitely a must stay!

  • Stayed: September 2013
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1  Thank DreEnergy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,425 - 1,431 of 2,143 reviews

Reviewed 6 May 2014

Stayed here on 4-26-14 to attend a wedding. I wasn't getting off work til around 230 pm & planned on coming straight to the hotel when I left. So I did online check-in & it was a breeze. Key card package was available at the end of the counter. The rooms are nice with very comfortable bedding. The bathroom was nice & clean with tons of extras. The shower pressure was great!!!

  • Stayed: April 2014, travelled with friends
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Review collected in partnership with Omni Hotels & Resorts
1  Thank Numbamane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 May 2014

Right in the middle of downtown. Easy walking distance to many restaurants and attractions. Nice hotel and location. Rooms are spacious, comfortable, and well appointed. Will stay here again when my travels bring me to Charlotte, NC.

  • Stayed: April 2014, travelled on business
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Review collected in partnership with Omni Hotels & Resorts
Thank Bryan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 May 2014

We had a wonderful time, and I thank guest services at the Omni for helping us to arrange for Motorcycle parking AND allowing us to check out right after our conference was over...
Everyone was very helpful, friendly and accommodating, and we appreciate the service.

Our only complaint was the pricing of the food - we had breakfast the first morning and our entire table was shocked to be charged $20 for a simple parfait! No pricing was available, and we expected it to not be cheap, but 5 parfaits for $100 was outrageous! It stopped us from having lunch and dinner at the hotel and we sought food outside the establishment. I will say that the breakfast parfait was awesome, just not $20 worth of awesomeness ;-)

Room Tip: Choose above the 8th floor - special key to pass upwards in the elevator, the view is excellent, and...
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  • Stayed: April 2014, travelled on business
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2  Thank JLHalliday1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 April 2014

Hotel was in a great location conveniently located within walking distance to several places. A couple of small issues in the room, temp was set at 68 but it never cooled down. Plug outside water closet didn't work, drain in bath tub wouldn't stay up. The hotel staff was very pleasant and helpful. During our stay we used the meeting space which was set up nicely, the breakfast and lunch spread were very impressive.

Stayed: April 2014, travelled on business
Review collected in partnership with Omni Hotels & Resorts
2  Thank Leston J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 April 2014

The room was not cleaned or made up the second day of our trip. The room was well worn. the bathtub was chipped, the bathroom door hinges and door knob were rusty. Very noisy air conditioning unit! The Trade Bar served cocktails from "airplane" sized Bacardi bottles.

  • Stayed: April 2014, travelled as a couple
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Review collected in partnership with Omni Hotels & Resorts
1  Thank BillKathy52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OmniMgr, Manager at Omni Charlotte Hotel, responded to this reviewResponded 2 May 2014

Thank you for giving us the opportunity to read about your experience. We can understand your frustration upon arriving back to your room to find it hadn't been cleaned and we truly apologize. Please know that we are following up with our housekeeping to understand what may have happened. It is our goal to provide each guest with an exceptional experience and we regret that this was not reflected in your stay. We hope that the future will give us another opportunity to provide you with a stay more characteristic of our hotel.

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Reviewed 29 April 2014

We stayed 5 days at The Omni Uptown Charlotte. It was clean, pleasant, all staff were extremely courteous and accommodating. We visit Charlotte frequently and primarily stay in the SouthPark area and not in the city. Really enjoyed the location of this hotel as we could walk to all the party venues we had reserved for our Sons wedding

  • Stayed: April 2014, travelled with family
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Review collected in partnership with Omni Hotels & Resorts
Thank Eileen B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OmniMgr, Manager at Omni Charlotte Hotel, responded to this reviewResponded 1 May 2014

We are delighted that we could host you during your son's wedding weekend and allow you to experience a different area of Charlotte. We hope you will consider staying with us again for future visits to the Queen City.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Omni Charlotte Hotel

Address: 132 E Trade St, Charlotte, NC 28202-2131
Phone Number:
Region: United States > North Carolina > Charlotte > Second Ward
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Luxury Hotel in Charlotte
#43 Business Hotel in Charlotte
#47 Romantic Hotel in Charlotte
Price Range: £113 - £298 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Omni Charlotte Hotel 4*
Number of rooms: 373
Official Description (provided by the hotel):
Located in the heart of Uptown Charlotte, this luxury hotel puts you just steps from the Queen City's most popular attractions. Offering an ideal location and superior service, this hotel is the perfect destination for exploring Charlotte. **Omni Charlotte Hotel is in the process of re-imagining all of the public spaces and guest rooms. Our new Front Desk is complete and new guest rooms will be available in late September. All the work is scheduled to be completed by late 2017. We have taken steps to ensure minimal impact to the overall guest experience. ... more   less 
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Also Known As:
Omni Hotel Charlotte
Omni Charlotte
Charlotte Omni

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