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“Two night stay”

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Omni Charlotte Hotel
Ranked #43 of 178 Hotels in Charlotte
charlotte, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Two night stay”
Reviewed 8 August 2014

overall a very good hotel. However ruined night's sleep by local partying guests causing major disruption for hours during the early hours of the morning! The initial response from management to our problems were very good. The bar staff are very good and the restaurant staff friendly and attentive.

  • Stayed August 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
1 Thank Steve P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (199)
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Dayton, OH
Level Contributor
12 reviews
5 hotel reviews
Reviewed 6 August 2014

The Omni Hotel is located in the heart of Uptown Charlotte in the financial district and offers the perfect destination for convenience to area businesses or to explore uptown attractions. One of the best features of the Omni is that it's part of a 12 city blocks sky bridge which connects hotel guests to the EpiCentre, Charlotte Convention Center, Overstreet Mall, and numerous places for breakfast, lunch or coffee. (NOTE: Although the sky bridge is open until 10 p.m., most of the fast food style restaurants close by 6 p.m.) Lots of nearby restaurants within easy walking distance outside the hotel. Lots of friendly, visible police officers on the streets made walking outside after dark feel very safe.

The hotel staff --- from front desk to bellmen was friendly, helpful and attentive. The 6th floor king guest room we stayed in was clean, bright and comfortable. Although live music from the EpiCentre could be heard inside our room during a night event, it wasn't disruptive and was over by 10 or 11 p.m.

A taxi to the airport for an early morning departure took approximately 15 minutes. Valet parking is also available. Check-in and check-out went smoothly. Overall, we enjoyed our stay at the Omni and would definitely stay again because of the location, convenience and ability to walk to everything we needed.

  • Stayed July 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank Savannah31401
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
indio ca
1 review
Reviewed 6 August 2014

Very nice place to stay and convenient location to everything. I was there for a convention in the month of July. It has plenty of places to eat and convenient/drug stores attached to the hotel. I will recommend this hotel, it will accommodate all of your needs. The staff is very friendly and accomodating. The rooms are a nice size, however the bathrooms are very small for two people. We only had one sink to accommodate two females. Not good!

  • Stayed July 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank hopecrawford
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Scottsdale, Arizona
Level Contributor
774 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 416 helpful votes
Reviewed 6 August 2014

located at the central square of uptown charlotte. this place is very nice.
outside, is much different. plagues of homeless people live outside of this building on both sides. uptown charlotte has a large homeless problem, and they all stay outside of this building.

Stayed August 2014, travelled solo
Helpful?
1 Thank Curtez151
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atlanta, Georgia
Level Contributor
252 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed 5 August 2014

This hotel is not a 4 star property. Arrived late at night on the way to an interview at Duke to find a lot of homeless people on the street in front of the hotel. There were also a lot of police around, which was good. Lobby is nice, rooms are clean, but need to be renovated. Location is great - right near Bank of America headquarters. I booked on Priceline and self - parked. What a mistake. I was told that self parking was about 15 dollars, but when I left I paid over $40 dollars to park. I complained to a manager at the front desk and was told that the garage - connected to the building and the ONLY place to park is not owned by the hotel. The manager told me she would check with the garage and see if she could get me a refund, but never called me. I left the manager a message and she still never called back.

Room Tip: Valet park. It is a lot cheaper than paying $40 a night for the garage.
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  • Stayed June 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
Helpful?
2 Thank NWS2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Durham, North Carolina
Level Contributor
39 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 5 August 2014

The Omni Hotel is a prime location for the happening Uptown Charlotte. Convenient to the Epi Centre, Charlotte Convention Center, Overstreet Mall, and a ton of great places the eat, everything you need is within walking distance. The hotel staff was friendly and attentive. The rooms were smaller than I expected and the bathroom is standard without frills. Live music from street performers and the Epi Centre can be heard inside your room during the weekend and/or big events long into the night. Therefore, if you are a light sleeper, bring your ear plugs. The breakfast buffet was excellent as well as the food (hamburgers are huge!) in the lone hotel restaurant option. Overall it was a good stay.

Room Tip: Light sleepers opt for a room opposite of the Epi Centre. If you need a roll-away bed, you should r...
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  • Stayed July 2014, travelled on business
    • Value
    • Rooms
    • Service
Helpful?
Thank NellieBoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 August 2014 via mobile

I will write a follow up review at the end of my stay, but so far it's not looking good. It is 1:50 am and I've given up on sleep until the club outside my window closes. My room is shaking, the music is so loud. A previous poster mentioned this as well, and the hotel staff responded by saying they were sorry that the possible disruptions weren't communicated upon check in. Obviously they didn't take it too seriously, because I had no clue til about 10pm when I got ready for bed after a very long day of driving. I know the club isn't a part of the hotel, and there's only so much they can do, but this is just plain ridiculous.

Also, my carpet and sheets are WET. The pillows are horrible. Service has been okay so far, but that's about the only gold thing I have to say. Like I said, I will follow up at the end of the week, but right now I simply cannot deal with the nightlife below...

Stayed August 2014, travelled with friends
Helpful?
2 Thank Ruth R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Omni Charlotte Hotel

Property: Omni Charlotte Hotel
Address: 132 E Trade St, Charlotte, NC 28202-2131
Phone Number:
Region: United States > North Carolina > Charlotte > Second Ward
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Luxury Hotel in Charlotte
#43 Business Hotel in Charlotte
#47 Romantic Hotel in Charlotte
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Omni Charlotte Hotel 4*
Number of rooms: 374
Official Description (provided by the hotel):
Located in the heart of Uptown Charlotte, this luxury hotel puts you just steps from the Queen City's most popular attractions. Offering an ideal location, superior service, and an inviting atmosphere, this hotel is the perfect destination for exploring Charlotte. Omni Charlotte Hotel has begun the process of re-imagining all of the public spaces and guest rooms. The work is ongoing and is scheduled to be complete late 2017. We have taken steps to ensure minimal impact to the overall guest experience. ... more   less 
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Also Known As:
Omni Hotel Charlotte
Omni Charlotte
Charlotte Omni

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