The staff here were just fantastic, the night auditor that checked us in very late after 15 hours of driving made ten kids laugh...just the best customer service! I called before booking to see bout adjoining rooms that night. It was a Sunday, and they reassured me it should be easy. They did it, and with a smile on every call and visit.
The pool look beautiful, fitness center too. Wish we had time, but it was in the middle of two long days of driving. So the very well stocked pantry/sundry shop was a blessing,and we were just so comfortable in their beds. We even rented a movie, as it was so relaxing! Even with a 1am arrival we had the best service at arrival and departure. We also had two clean, comfortable rooms.
We just love this hotel, please thank your staff especially night auditor on night of Sunday 7/7 for great service, that made us smile!
- Official Description (provided by the hotel):
- At the Hilton Garden Inn North - Charlotte hotel, you'll find everything you need including complimentary high-speed internet access and remote printing provided by Printer-On, now in all guest rooms. This Hilton Garden Inn Charlotte, NC hotel is easily accessible from North Carolina Interstate I-77 at WT Harris Boulevard, Exit 18. ... more less
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- Also Known As:
- Hilton Garden Inn Charlotte North Hotel Charlotte
- Hilton Charlotte
- Charlotte Hilton