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“Nice Stay for Charlotte Race” 4 of 5 bubbles
Review of Hilton Garden Inn Charlotte North

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Hilton Garden Inn Charlotte North
Ranked #38 of 176 Hotels in Charlotte
Certificate of Excellence
Tampa, FL
Level Contributor
59 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“Nice Stay for Charlotte Race”
4 of 5 bubbles Reviewed 22 October 2013

We stayed here last week for the Charlotte race and it had a great location for getting to\from the track. The hotel was also race themed for the weekend which was nice. The rooms were clean, but we had a noisy A/C and those beds are tough to get used to. They are far to firm even when turned down.

We had some issues with our keys all week long which was aggravating and had some computer issues connecting to the internet until we got someone who knew how to fix it finally. The issues are all minor though, the hotel was clean, the location great and overall had a nice stay. If we go back for another Charlotte race I'd have no issues staying here again.

  • Stayed October 2013, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Billabongi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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415 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (28)
Date | Rating
  • Dutch first
  • English first
  • Spanish first
  • Swedish first
  • Any
English first
Toronto
Level Contributor
65 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 bubbles Reviewed 22 October 2013

I've been in a few HGI's and this one is 100% ok. It gets high marks for it's common area, love the big tables, looks more like a Starbucks than a hotel, the customer service is extraordinary but the rooms are just ok, I still have trouble finding the right setting on the bed and it doesn't appear that you can just use the same setting at each hotel. The location is good, a little difficult to get into the parking lot at times due to traffic but everything appeared clean. Everything was functional and I'd have no problem recommending this hotel to family or coworkers if they were in North Charlotte.

  • Stayed October 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank bart2002
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kapolei, United States
1 review
5 of 5 bubbles Reviewed 15 October 2013

Other than what I noted in the comments, I really liked this hotel. The staff was friendly, helpful, and accommodating. The place was clean, the room was nice. The air conditioning was ok, PTAC units are not the best, but it was ok.

  • Stayed October 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Dicson A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Ramon, California
Level Contributor
47 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 bubbles Reviewed 14 October 2013

I rated this hotel Average, but only because I ended up in a smoking room. I booked through Expedia, and stated that I wanted a non-smoking room. Then when I arrived, the room (115) was smoky smelling - carpet, bedding, curtains and chairs. I didn't sleep well because of it and called the front desk asking for another room, but was told there we're no other rooms. That said, the rest of the hotel was excellent - very nice staff, very good eating area, tasty breakfast and even a kitchen serving meals at night. The gym was nice too. Too bad about the smokey smell.

Room Tip: Non-smoking.
See more room tips
  • Stayed October 2013, travelled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Dudesdad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
atlanta, ga
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 bubbles Reviewed 10 October 2013 via mobile

I am a Gold Hilton Honors member so I visit a lot of properties each year. I must start by saying the staff at this property is GREAT but DO NOT stay here if you want a good night's sleep. I stayed in room 416 and I heard everything that happened in the room above me (from them running water in the tub to the jets in the jacuzzi, the bed squeaking when they got in the bed and every time they tossed and turned while sleeping). I spoke to someone at the front desk but truthfully there was nothing they could really do (the hotel was sold out). Needless to say, I got very little sleep. Additionally, the hotel is close to the highway so you will have that extra noise as well. Do yourself a favor and stay elsewhere if you need a good night's sleep.

Stayed October 2013
Helpful?
1 Thank vljones357
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nashville, Tennessee
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed 10 October 2013

Stayed here for my supervisor's wedding! We were warmly welcomed by the front desk staff. Overall good stay. Not sure I like the adjustable comfort beds so much but otherwise very nice hotel. The hotel is conveniently located near the mall and a number of food options.

  • Stayed September 2013, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank WiserTraveler1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Columbus, Ohio
Level Contributor
199 reviews
116 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
5 of 5 bubbles Reviewed 28 September 2013

There is nothing bad one could say about this hotel. Top to bottom one of the best Gardens Inn stays we have had. Breakfast was typical Garden Inn - great. Staff was extremely friendly. Pool was an indoor/outdoor type which was well maintained.

  • Stayed September 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank disgusted012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Charlotte North

Property: Hilton Garden Inn Charlotte North
Address: 9315 Statesville Road, Charlotte, NC 28269
Phone Number:
Region: United States > North Carolina > Charlotte
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#19 Family Hotel in Charlotte
#20 Romantic Hotel in Charlotte
#23 Business Hotel in Charlotte
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hilton Garden Inn Charlotte North 3*
Number of rooms: 112
Official Description (provided by the hotel):
At the Hilton Garden Inn North - Charlotte hotel, you'll find everything you need including complimentary high-speed internet access and remote printing provided by Printer-On, now in all guest rooms. This Hilton Garden Inn Charlotte, NC hotel is easily accessible from North Carolina Interstate I-77 at WT Harris Boulevard, Exit 18. ... more   less 
Reservation Options:
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Also Known As:
Hilton Garden Inn Charlotte North Hotel Charlotte
Hilton Charlotte
Charlotte Hilton

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