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“Perfect!”

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Hilton Garden Inn Charlotte Uptown
Ranked #15 of 178 Hotels in Charlotte
Certificate of Excellence
Winston Salem, North Carolina
Level 3 Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Perfect!”
Reviewed 6 September 2013

Stay was fabulous. Rooms were clean, location was great. No noise from surrounding rooms or from the hallways. Front desk staff was VERY friendly, courteous and informative.

Parking and breakfast are NOT included, but the location and rate outweighed this. Both are moderately priced for a hotel in downtown Charlotte.

Did not rate breakfast, as we did not try it. Generally, all HGI breakfasts are great, though.

Room Tip: Ask for a high floor for a better view of downtown.
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  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ep2387
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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745 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (80)
Date | Rating
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English first
Amherst, Virginia
Level 3 Contributor
13 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 4 September 2013

This hotel is beautiful all the way around. The staff is more than kind. We stayed 3 nights. Heather, lovely lady, put us on the 15th floor and the view was spectacular! I feel that any room there would be wonderful but we loved out king sized bed and spacious bath room . We asked for extra towels because I am a towel hog and there was never a problem. The hotel restaurant serves an excellent buffet breakfast. The made to order omelets were out of this world. The hotel is located in the perfect area for us. We were in town to visit the Nascar Hall of Fame which is just right across the street. We will be in town again and we will be staying at the Hilton Garden Inn uptown for sure!

Room Tip: Ask for a king size bed. They have an adjustable comfort sleep mattress. Very nice!!
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  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank Marylou C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cleveland, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 September 2013

The level of professionalism here is astounding. The changes made over the last year alone are amazing. Don't let the budget price fool you; this staff is every bit as committed to serving you as the high-end Charlotte hotels.

  • Stayed August 2013, travelled on business
    • Value
    • Location
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Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Nickolas V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Charlotte, North Carolina
Level 6 Contributor
64 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 1 September 2013

The host at the morning breakfast made it all the best. He was very nice, helpful, and prompt. We enjoyed the cooked to order omelets and make your own waffle station. The room was very clean and the bed had us sleeping like babies. The short 3 block walk to the heart of Uptown was great also.

Room Tip: I enjoy higher floors for the views
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  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank MrMrsReid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Plano, United States
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 31 August 2013

I was quite satisfied with this hotel. The location was convenient to down town. The facilities were well maintained and clean. The staff were quite courteous. The room, although over the main street, was quiet. Overall an excellent travel experience.

  • Stayed August 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank George K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
North Carolina
Level 6 Contributor
212 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
Reviewed 22 August 2013

The location of the hotel is excellent--and they have a free shuttle to restaurants, theatres, etc., that runs until 11 pm. Rooms were average for a 3-4 star hotel; beds were a bit on the overly firm side, but that is personal preference. The food is nothing to write home about, but the shuttle will take you anywhere to eat! Breakfast buffet was disappointing, especially the grits--they give a bad impression of what we southerners eat. The garage is very handy, with a direct connection (enclosed bridge) to the hotel.

Room Tip: Ask for a room on one of the top floors (12-15) for quietness and, in our case, few other visitors.
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  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AndrewM_8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rhinebeck, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 20 August 2013

This is an excellent hotel. Every staff member was friendly and helpful. They offer a free shuttle to any location within three miles of the hotel (including the train station!). They also offer a reduced rate for anyone whose family member is in the hospital. Just ask for the CMC discount.

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Laura L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Charlotte Uptown

Property: Hilton Garden Inn Charlotte Uptown
Address: 508 E Martin Luther King Blvd, Charlotte, NC 28202-2830
Phone Number:
Region: United States > North Carolina > Charlotte > Second Ward
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#11 Romantic Hotel in Charlotte
#15 Business Hotel in Charlotte
#17 Family Hotel in Charlotte
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hilton Garden Inn Charlotte Uptown 3*
Number of rooms: 181
Official Description (provided by the hotel):
The Hilton Garden Inn Charlotte Uptown hotel is in the major North Carolina banking and financial district close to: The Charlotte Convention Center, Blumenthal Performing Arts Center, Bank of America Stadium, Over Street Mall and the new Charlotte Bobcat Arena are all just blocks away. The uptown area is home to many fine restaurants, museums and shopping malls. Charlotte Douglas International Airport is only 9 miles away. ... more   less 
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Also Known As:
Hilton Garden Inn Charlotte Uptown Hotel Charlotte
Hilton Charlotte
Charlotte Hilton Garden Inn

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