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Hilton Garden Inn Charlotte Uptown
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Reviews (831)
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Reviewed 16 April 2014

Paul was on his way home & we were so excited knowing we would see him in a few hours. Then the semi broke down. And he was stuck in Charlotte. At first I was devastated, but then he said he was going to get us a hotel, and for Julia & I to drive to Charlotte & meet him there, as he didn't know how long he was going to be stuck there. He booked this hotel & we drove there to spend this downtime with him. And what an absolutely beautiful blessing this turned out to be! I have back trouble & knew the drive would take everything out of me. But guess what? There was a whirlpool in the room, and I nearly wept with joy knowing what a help that would be to me! We walked hours and hours in Charlotte, and made some amazing memories. We will surely treasure this trip! The staff was wonderful, so helpful. The room was just perfect. The coffee was amazing. Thank you, Hilton Garden Inn, for once again coming through for us, and turning something so negative into a beautiful positive experience!

  • Stayed: April 2014, travelled on business
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1  Thank joyhope
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 April 2014

Overall, the staff at the Hilton Garden Inn has been great. I have stayed at this location for over a year (most weeks). From the check-in, rooms, bar, breakfast and dinners, there have been very few issues. The staff have been responsive to all needs. What few issues that have come up, there were corrected promptly.

  • Stayed: April 2014, travelled on business
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Review collected in partnership with Hilton Garden Inn
1  Thank Michael D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 April 2014

This hotel needed updates in the guest room areas. The beds were not the most comfortable and the pool was the size of a large bathtub. Not impressed with this hotel as I typically am with other Hiltons. I would stay again but would have lowered expectations, and only if the room rate were $100 or less per night.

  • Stayed: April 2014, travelled on business
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Review collected in partnership with Hilton Garden Inn
Thank Matthew C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 April 2014

I can't say enough positive things. Everything was top notch. Everyone was MORE than helpful. Reservation was perfect (including the cot we needed in the room for my daughter) I am MOST grateful for being allowed to check-in early due to having to be at a Wedding Rehearsal in the early afternoon. Other family members stayed at a hotel a couple blocks away and were not afforded this accommodation. Was very sorry to have to leave!

  • Stayed: April 2014, travelled with family
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Review collected in partnership with Hilton Garden Inn
1  Thank Kimberly C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 April 2014

Thank you Hilton Garden Inn for being so friendly and accommodating during our recent Business Conf stay. Restaurant food & service was great! Enjoyed the Valet Parking and LOVED the Shuttle Service too. This Hotel is within great walking distance of the Convention Center.

  • Stayed: March 2014, travelled on business
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Review collected in partnership with Hilton Garden Inn
1  Thank Patsy G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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