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Reviews (823)
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All reviewsfront deskcharlotte airportsocial hourtwo bedroom suitefull kitchenhome away from homehilton brandan early flightnext morningthe shuttle drivergreat place to stayexcellent staystayed one nightfree breakfastfree shuttlethe breakfast areayogurt
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Reviewed 27 November 2017

The hotel is in a good location for travel to the airport or drive in from 85 north off Billy graham parkway. Very clean and friendly personnel. Breakfast preparation was somewhat delayed in serving. It was better on the second day though.

Room Tip: ask for inside room where you can see the pool area.
  • Stayed: November 2017, travelled with family
    • Value
    • Location
    • Service
Thank Leroy W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 November 2017 via mobile

Love this hotel. The rooms are great size, the location is really good, the breakfast is fantastic (I've seldom stayed at a place where you get so much of a variety), but, the staff is outstanding. They went above and beyond with things we needed. They were always willing to help. I will stay here every time I come to Charlotte.

Stayed: November 2017, travelled with family
Thank goblueM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TeamConcord, General Manager at Homewood Suites by Hilton Charlotte Airport, responded to this reviewResponded 28 November 2017

Dear goblueM,

It was our pleasure welcoming you as a guest at Homewood Suites by Hilton Charlotte Airport! We work hard to create a comfortable and friendly atmosphere for all of our guests, and we appreciate you mentioning that we did just that. It was our pleasure serving you, and we look forward to our next opportunity to make your trip a great one!

David Cron
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 November 2017

The staff was very helpful. All areas were neat and clean, especially the breakfast area. The food was hot and everything was kept full. no items were empty. The room was larger then expected, and very comfortable.

  • Stayed: November 2017, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton
Thank elamr2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 November 2017 via mobile

Our room had black mold in the bathroom and bedroom, didn't feel cleaned. We stayed in room 245. Tub wouldn't drain. leaking sound was annoying after showers. Smells old, looks old, felt dated, just save your money go elsewhere

Stayed: November 2017, travelled as a couple
Thank Maccadocious r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TeamConcord, General Manager at Homewood Suites by Hilton Charlotte Airport, responded to this reviewResponded 12 November 2017

Dear Maccadocious r.,

Thank you for choosing to stay at our hotel. We appreciate you bringing these issues to our attention, and we assure you we will refocus our efforts to prevent such oversights in future. We hope you will consider giving us another chance to make a better impression whenever your travels bring you our way.

David Cron
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 November 2017

Excellent and 5 star all the way. First class service and amenities too! I thoroughly enjoyed the oversized suites, luxurious linens and great breakfast. Free parking and excellent location. Get so much for the price you pay and bonus too...Hilton Honors points.

  • Stayed: October 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton
Thank carolynn578
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TeamConcord, General Manager at Homewood Suites by Hilton Charlotte Airport, responded to this reviewResponded 7 November 2017

Dear carolynn578,

Thank you for choosing to stay with us and for taking the time to post a review. We are delighted to have exceeded your expectations! It was our pleasure accommodating you, and we hope you will make Homewood Suites by Hilton Charlotte Airport your home away from home whenever your travels bring you to our city. We look forward to your next visit!

David Cron
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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